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Camco, Inc. / Misleading and bad service!

1 United States

I feel like the condo management company mislead me. I went to ft walton visitor center web site, which is what I always do because I assume they will advertise only reputable companies. I like the out side of the condo but I wanted to see the inside... The rep I initially spoke to adv their web site was new and they do not have any interior pictures, she directed me to another companies site and adv to look at one of the rooms they handle and the room she is giving looks just like it. WRONG if I had saw this Condo I would not have booked with her... it was fifty floors and furniture stained... stunk I had to buy cleaning supplies to stay there. I assumed that had already billed my card since the office was closed by time we arrived so we did not have enough money to pay for 2 condos for a week, they were closed when we arrived and the sunday after so we already had to stay 2 nights... On Monday I did call and report the water heater was leaking they was rusty water all in the floor... and they cable was out in the second bedroom. They did come and fix the water heater and advise they would be back to fix the cable never came back or called me back about the work man didn't know about it. So I filed a report with the BBB... they stated I was not told the rooms were the same but the layout was the same that is incorrect. They do not have pictures on the site because people would not rent this unit for sure.

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