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faulty watch
I bought a Calvin Klein watch in October last year. When I started to wear it I noticed that it was loosing time . I travel by train everyday and need a reliable time piece and I presumed that by spending 105 euros on a watchit would guarantee me this at least. I took it back to the jeweller who sent it back to CK to be checked. 8 weeks later(!) I was able to reclaim it. It was working in the box and kept good time. However, as soon as I put it on my wrist it stopped working completely. I changed the battery- nothing moving. I took it back to the shop again and explained that I now had absolutely no confidence in the watch, I had been very patient during the first reparation and that I wanted a replacement or my money back. ( bear in mind that the effort, time and annoyance had now for me far exceeded the initial 105 euro value of the thing!) The assistant could not even find their records of the first reparation and explained that without her boss there she was unable to do anything other than send it back to CK. Very frustrating.
I finally reclaimed the watch again a couple of days ago and wore it all day yesterday. It was fine. Today however, the time is 12.05 and the watch is telling me it's 11.36! Same old story then. Think I'll just bin it and purchase a proper watch.
If anyone from CK reads this, could you make sure that if you are selling watches that they actually keep time? It looks great on my wrist at the moment but this evening when I take my shower that 105 euro piece of crap will look better in the trash...
The complaint has been investigated and resolved to the customer’s satisfaction.
coat
I was given a Calvin Klein coat made of down feathers inside...I recently had to wash the coat. It was given to me for Christmas...I followed the directions in its entirely, and the coat is no longer the way it was when given to me, when you put it to the light you can see the feathers all balled up in different areas of the coat??? The directions read...
Read full review of Calvin Kleinpull complaint
Dear Sirs,
I received as Xmas present a Calvin Klein wool and nylon (80% - 20%) pull (RN 48917, CA 00602) . The pull has been bought in September 08 by Macy's in NY by worn just in January 2009. I wore it just once and the pull has already changed. It seems not a very good wool quality. After one week it is already full of "little wool ball", not really nice to look at.
It is really strange and I'm really upset as I trusted in the quality of such a well-known such company.
I hope to receive some explanation about it
Regards
Giorgia Persico ([protected]@libero.it)
The complaint has been investigated and resolved to the customer’s satisfaction.
faulty goods
I bought a beautiful Calvin Klein studded ring in Dublin airport, i only had it a couple of weeks weh the studding came off the band of the ring. As i won't be in Dublin airport travelling out of the country i have no way of bringing it back, what will be done about this?
Read full review of Calvin Klein and 35 commentsOverview of Calvin Klein complaint handling
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(866) 513-0513 phone number 0 0 users reported that they have UNsuccessfully reached Calvin Klein by calling +1 (866) 513-0513 phone numberUnited States+1 (212) 719-2600+1 (212) 719-2600Click up if you have successfully reached Calvin Klein by calling +1 (212) 719-2600 phone number 0 0 users reported that they have successfully reached Calvin Klein by calling +1 (212) 719-2600 phone number Click up if you have UNsuccessfully reached Calvin Klein by calling +1 (212) 719-2600 phone number 0 0 users reported that they have UNsuccessfully reached Calvin Klein by calling +1 (212) 719-2600 phone numberHead Office+1 (800) 376-0528+1 (800) 376-0528Click up if you have successfully reached Calvin Klein by calling +1 (800) 376-0528 phone number 0 0 users reported that they have successfully reached Calvin Klein by calling +1 (800) 376-0528 phone number Click up if you have UNsuccessfully reached Calvin Klein by calling +1 (800) 376-0528 phone number 0 0 users reported that they have 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Calvin Klein address205 West 39th Street, 12th floor, New York, New York, 10018-3102, United States
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