Calla Breeze Turbine Company / Product defect, false advertisement
On or about June 5th, we ordered a wind generator from Calla Breeze on the Internet paid for over the phone with a credit card. After receiving the wind generator, the same day we installed the white wind generator, a thunderstorm came up and the blades hit the pole and knocked all the blades off. The generator is guaranteed for one year and 85m.p.h. wind. The storm that day did not generate that much wind, the local weather station claimed wind gusts of 35 m.p.h.
The fledgling Internet Company Calla Breeze sent us another wind generator, a green one with yellow blades. They expressed concern about our install stability so we installed the second generator closer to our shed and attached it to the shed with angle iron to eliminate any instability or movement.
After all this, we realized it did not generate the advertised voltage of at least 12 volts to charge batteries, but the highest voltage test produced 3 to 4 volts. They also, falsely advertise the unit puts out 1700 watts.
Another Florida thunderstorm came up about a week after the second install and because of the history of the 1st white generator we were nervous and watched from a bedroom window as we saw the blades hit the pole and again it broke apart.
We had been communicating all along with Calla Breeze and had expressed our disappointment in the false advertisement about voltage and the design flaw of the blades hitting the poles. They expressed to us in writing that if we sent the units back they would refund our money. We did so, using FedEx, and then they refused to refund the money saying we didn’t package the units up well enough, and that our install was the reason the units failed.
We put a tremendous amount of time and effort in this project. Calla Breeze has a design flaw in that their blades are too flexible, the hub is imbalanced, and the unit does not put out the advertised voltage or wattage. After several pleas through email and attempts at compromise, we feel our only recourse is small claims court. We want to send a message to Calla Breeze and its owners that they cannot continue to take advantage of customers by duping them with their wind generator’s product defects and false advertisements.