Calcare Eldoret/magical Mobiles Eldoret — Infinix x557

i bought an infinix x557 from an outlet named magical mobiles in eldoret on 19/12/2016 after one week the screen light started flickering and eventually went off within a period of one week.during the day i couldn't use the phone but at night when the room is very dark it has minimal light but which strains the eyes.on 13/1/2017 i took it to carlcare eldoret to check what the problem was, it was received by perpetua and given work order no EL1057029 and on the date of collection i was told that the motherboard was bad since it had been immersed in liquid and was supposed to buy a new mother board worth 5, 800ksh whereas i had bought the phone at ksh 9000 and the phone was a month old, it has never been rained on or immersed in any kind of liquid i think that there were avoiding to repair the phone.i would like my phone to be repaired free of charge since it has 11 months remaining warranty and it was not my fault that the screen light went off.

Jan 19, 2017

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