The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Cake-Art / Terrible experience

1 United States
Contact information:

I picked a color from her swatches she had on her site and was sent the wrong color. I emailed her immediately since my wedding is 2 weeks away. And she insisted it was the right color and was rude and not helpful. I ordered blue and got purple. Wanted to charge me 5.00 for shipping to send new ones and I also pay for the return also. Blue is Blue not purple. Very upset and not happy with her response. Rip off!

Not a happy bride!

The order was for 50 large royal icing roses in light periwinkle. Received was 50 large roses in lavender. I picked out the color from the swatches available on her site. And she tells me that is the right color. Not according to her swatches!


Post your comment