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The worst way to spend (waste) $38

Complaint Rating:  100 % with 3 votes
100% 3
Contact information:
United States
I just ordered and received a zip up sweat shirt from them, it was a link from my school (Academy of Art University) paid $38. I am sorry, but it was worth maybe $5. The logo print was smeared and VERY faded. I wore it a few times and washed it. Well, apparently DO NOT WASH should be included in the how to take care of the sweat shirt because now the logo is almost invisible. THE WORST way to spend (waste) $38. I feel like I was totally ripped off. I dont know if I should be upset at my school for recommending such a lousy company or the printing company that did a crappy job of printing. Just goes to show, maybe printed items are just bad, from here on I will order items with stitched logos, not cheapo iron on's.
Complaint comments Comments (2) Complaint country United States Complaint category Online Scams


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N  24th of Mar, 2011 by    0 Votes
I have used Cafepress for 3 years now. Quality is usually perfect, but when it wasn't they replaced it without my having to return it. If I were you I would call them and direct them to this complaint. I am sure they will correct this if they can, else refund your money.

Cheers. . . . Leo Bruce
N  9th of Mar, 2014 by    0 Votes

Cafepress.com - I paid for item - NEVER RECEIVED
United States

I ordered a product from cafe press. It never arrived so I emailed them. They said they were sending a replacement - and it might take 45 days to arrive.
I waited and waited. Still NO product.
Then when I told them it never arrived - they said SORRY it's been more than 30 days since your order was placed - NO REFUND!
WHAT A SCAM! How could I have asked for a refund BEFORE the item was supposed to arrive. Their customer service is horrible! I am placing complaints about them on all sites - so buyer beware of cafepress! SCAM! Never order from them!

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