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Cablevision / Optimum / optimum cable

1 Brooklyn, NY, United States

Over the new year weekend in 2017 in an attempt to watch the cable service I pay soo much for I was met by an on screen message telling me that I no longer have starz or starz encore - 2 sets of channels I pay extra for. I have only had optimum since 5/2017 and to date have had numerous issues with this con of a company. Currently I am paying $190 a month and I am not even at the top plan they offer! I upgraded my account about a month in so I could have faster speed then increased it again in the summer so I could have more movie channels bc the crap I was getting for almost $150 a month was [censor]. Now on 1/2/18 I am met with some [censor] phone message bc optimum doesnt want to deal with their customers complaints. Well lets just say that if I do not have a resolution; account discount or get these channels back I will be finding any service that can connect in my neighborhood and I will be cancelling this [censor] service.

Jan 2, 2018

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