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1.1 387 Reviews

CNN Complaints Summary

11 Resolved
370 Unresolved
Our verdict: If considering services from CNN with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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CNN reviews & complaints 387

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R
10:34 pm EDT

CNN don lemon the racist cnn spokesperson

Don Lemon has no facts to back up his racist comments, white men have fought and died for this country. CNN and this racist commentator are the biggest threat this country has, and its time people wake and realize what anti American, race baiting variety show this news network has become. Mark Zukenberg also shows the American people what a spinless coward he is being a white male with no control over his variety show host Donny lemon, that is also true for Cuomo who is also a white male with no backbone or just deep hatred of this great country. We got to give it to Zukenberg for being able to hire the most spinless varitey host as humanly possible. Its also time for the American people to broadcast the sponsor's that are allowing this racist spokesperson to continue on the air and why management personal seems to have no control over these racists bigots, CNN has gone to far with racists hate speech and in my opinion they had better correct this racist behavior before the only audience they have will only know hate, this is already happening .

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4:43 pm EDT

CNN don lemon

"the biggest terror threat in this country is white men"...really?! How dare CNN continue to support such commentary from Don Lemon. No more CNN for me, i use to watch but not after having him spit in my face one to many times. I am a tolerant man, but, we all have our limits. Gone are the days of real newsmen like Walter Cronkite that reported the facts and let the viewers make their own decisions. We are now reduced to Cable News "talk shows" full of "contributors" who voice" OPINIONS" (not facts) based on cherry picked excerpts that support their personal/network agenda. POPPYCOCK!

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J
2:23 pm EDT

CNN don lemon

Don Lemons racist comments. seem to be an extension of the continued Anti-white racism that seems systemic throughout CNN. Their behaviour across their whole network is systemically racist and misandrist... Americans and indeed the world are sick of it.. Clearly Don lemon and the rest of the Socialist-Nazi's at CNN all need to be removed their continued calls for violence and hate against whites and men and against anyone who doesn't agree with their insanely stupid opinions is no, longer funny. We the world are sick of their terroristic behaviour! in my opinion CNN should be closed down as the whole network is nothing short of that of the behaviour of domestic & international terrorist!

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C
12:13 pm EDT

CNN mr. d. lemmon

As I sit at the West Haven V.A. Hospital obtaining treatment for a service connected injury sustained during my 21 years of service I say reading multiple articles regarding the comments made by one of your newscasters.

I am a white male. I served this country for 21 years in uniform. I retired and entered the civilian workforce with the skills I learned in the military, my pay exceeds $ 150 K a year which I have earned thru hard work and multiple moves across the country to gain the next upward position. Think about this, I do not have a College degree, only High School and years of military technical training, many of my buddies did:do the same thing.

I find your response to my being called named by Mr Lemmon to be beyond words. Your comments (CNN allowed them to air) are reprehensible and offending. Punishment should be timely and swift and what many I talk to ask about.

Please send your need person to a VA hospital as he will meet many injured White Men who he owes his freedoms to... problem is many, including I, will turn our backs to him as we are doing to your station.

I DEMAND an apology and a suspension/termination of this person. Nothing less will suffice!

Jeff Martyka

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10:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CNN don lemon television show

I am a white male and apparently a target of don Lemon. His comments that white males are the biggest terrorist threat in America are not only offensive to me(being a white male) but highly racist and biggoted. Being a gay male I have fought biggotry and hate through out my life. I am so upset that CNN thinks his comments of hate are ok? An apology(which has not been given) is not enough. His racism is deep and his comments are evident that he needs to be removed from his position and CNN should no longer cover up for him or condone his behavior or comments . He should be terminated immediately and CNN has alot of damage control to white males watching their program.

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C
Charlie Noble
, US
Nov 01, 2018 12:25 pm EDT

How dare you Ms. Lemmon!

I, a white male, am sitting in a V.A. Hospital today seeking treatment for my service connected disability. I asked for NOTHING but I, a white male, gave you the ability to spew the garbage and name calling you continue to do.

For ONCE, be honest, place blame where blame is due! Your own “News Service” has reported being robbed at gun point and the CRIMINALS were not White... Try walking down 46th and Honroe in Chicago some dark night and let’s see how that does for you!

I am not a racist or hater. That ended on multiple missions into Africa and Asia for humanitarian and drug interdiction actions. I helped EVERYONE and even saved the life of the dark skinned person who shot at me... but I am the person you spit out this vile hatred about? How dare you!

Come to a V.A. Hospital and see the White Males here and say to them that they are the problem... funny part is my fellow veterans, who are not White Males, will address you quickly and support the WHITE MALES you hate so much!

You are a RACIST! Not me... I have spent years working in underprivileged and storm damaged areas... where were you? Where were your ilk? Surely you want me to keep paying my taxes to help the “village raise the child” and I say that the village has FAILED!

You have no Honor. Your employer has no Courage. WE, the White Males, you hate have the COMMITMENT to support this country and our fellow human beings.

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B
10:18 am EDT
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CNN don lemon

As a Non Radicalized White Male i take offense to Don's Racist comments. The platform you give him is in serious risk of collapse. Broad sweeping statements based on one's race is simply off limits. Your advertisers will certainly be getting complaints.
We White American Men demand an apology from Him and CNN. NOW. It is really time you begin speaking to the rest of America.

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S
9:28 am EDT

CNN cnn - don lemon

I have been a staunch supporter & viewer of CNN since it's beginning, l can no longer support the radical racist rants of Don Lemon. How dare he say that about white men being terrorist. I support the Democratic party & happen to be white! You have lost a number of viewers because we WHITE MEN are offended. We are now seeing CNN in a different color than what it once was - Fair & balanced.

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C
10:06 am EDT

CNN news

Enough with the stupid swelling music and sound effects!
I am not an idiot and do not need this to pay attention to a story.
This is an industry wide problem and extends to commercials.
Documentaries often are polluted with background music as well.
Sensationalist tendencies are sad to see since these diffuse the attention one can give to learn what is being expressed by the production.

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A
7:28 pm EDT

CNN don lemon

I am extraordinarily offended by Don Lemon's coverage of Kanye West. It was obscene. Bakari Sellers should never be on a panel. I will never again support CNN as long as Don Lemon works there. I will never again support CNN while Baraki Sellers is a featured panelist. I am - in my social circles - boycotting CNN until this is remedied. You know he was out of line. Fire him.

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C
9:29 am EDT

CNN cheating with customers making fool to us

Dear sir,
I had change from normal box HD box on 15Aug scheme.
I am regularly facing problems there was some error code shows. We will complaint to our local cable net work
This is 4th times taken box for repair in one year.
When the company has given warranty for one year why this box was not replaced now they asking to pay Rs 600
I want to know why the serial is not mention in box, why the bill was not given in purchased of box. I'm asking to our cable on share email id or contact no was not shared by the Dealer
If this box was not replace in 24hour
I will file the case on company & Dealer
Regards
Jaspal Singh
688west Guru Angad Nagar Laxmi Nagar
New Delhi
[protected]

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L
6:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CNN where is wolf blitzer???

I live in France and I look forward every evening at 1900 hrs to watching Wolf Blitzer. He is a super journalist that I have had the pleasure to watch and follow for over 20 years. He has been removed from his regular time spot and replaced by Amanpour who is not the same caliber journalist as Wolf! What happened to his program and why was it replaced? My American friends and I are very disapointed and urge you to return him to his 1900 hr slot!

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S
4:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CNN london only getting 1 hour instead of 2 hours of don lemon.

Dear cnn, I am a journalist and I depend on don lemon, anderson cooper 360, and new day for accurate, up to date news. Don lemon's show is broken into every night at 4a. M. By amanpour, who has already been repeated twice. I find this insulting! Does cnn think that no one is watching at 4a. M.? The second hour of don lemon has the most compelling news, as i've discovered on the rare occasions when 2 hours are shown! Also don lemon should be shown on friday nights too, instead of cnn talk, which is again a repeat!
Don lemon is fresh news! It may be 3a. M.in london, but I guarantee that tons of london journalists are watching!

Please respect your london viewers' and run don lemon's entire show... 3a. M. To 5a. M. Thankyou simone kline

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N
1:36 am EST

CNN distorted and false narratives

Isha Sesay and Stephanie Busari despicable hatchet job of misinformation

It is a very big shame that CNN's Isha Sesay had deliberately or unwittingly submitted herself as the global media image launderer of a government that has failed in its responsibility over her citizens.

It is very shameful the obvious and deliberate attempt by CNN and their anchor persons, Isha Sesay and Stephanie Busari to distort facts, propagate deceitful narratives aimed at misinforming their global audience?

They claimed that what happened in Benue was a skirmish between farmers and herdsmen. (However, the truth/fact on ground known to even the blind and which they deliberately refused to report) is that what happened in Benue state was a premeditated genocide promised and fully delivered by the Fulani Terrorist Herdsmen to teach Benue State Government a lesson for daring to pass and sign the anti-grazing bill). They are still threatening to do more, if he does not suspend that law. The threat was issued publicly long ago. It was a threat that was made publicly. It has nothing to do with any skirmishes between farmers and herdsmen. Terrorist Fulani Herdsmen woke up one morning and rode into a community in the dead of the night to murder women and children in their sleep. Period.

Busari claimed that it is not Fulani Terrorist Herdsmen that committed the genocide. So who did it. Did the Miyetti Allah Leadership offer any denial.? So why did the CNN anchor persons omitted this important parts of the narrative?

They submitted that the Nigerian military, our own Army is overstretched, in the North East tackling Boko Haram the number terrorist group in the world and in the South East dealing with IPOB ("another proscribed terrorist group", who does not bear arms), as such that they are unable to take care of the wahala in the Middle Belt and other areas urgently. This is a very ridiculous narrative. The Nigerian army is not in anyway or by any stretch of imagination overwhelmed or over stretched. There has not been an IPOB news or activities in Nigeria since the Nigerian army murdered in cold blood hundreds of the IPOB members in the town of their leader. Even the leader of IPOB has not been found since the army stormed his home.

(So, CNN does not know that this Fulani terrorist herdsmen are designated by the US and the world as the 4th deadliest terrorist group in the whole world?).

They claimed that Nigeria's population has so balooned that the over 930, 000 square km land, 2/3 of which is in the North, is no longer sufficient for all of us, hence, the activities of the Terrorist Herdsmen.

Isha Sesay, who exuberantly reported the Chibok girls abduction. saga forgot that we have Sambissa Forest, a lush vegetaion that is over 60, 000 sqkm wide. A land mass more than the size of the whole South East and Benue state put together, than can provide vegetation for these herdsmen if they are truly honest on their agenda and plan against innocent Nigerians.

It is so evident, from the slant/twist of that CNN clip put together by Sesay and Busari, that they deliberately set out to spin this POPPYCOCK just to fool their global audience, who are not here in Nigeria.

I feel sorry for anyone, who is yet to realise that most of these mainstream media groups are for profit organisations, that serve the interest of those, who can afford to pay them handsomely.

CNN has once again displayed those characteristics that made certain world powers and their global audience to view them as a fake news media or information manipulating entity.

Big shame

Obiaraeri, Nnaemeka Onyeka, FICA.

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K
5:49 pm EST

CNN intentionally distorting and slanting news and flat out lying

In online piece 12/08/17 08:06 AM ET by Lydia Depillis "Most Americans aren't benefiting from the stock market boom" MS Depillis title has no basis in fact and she intentionally obscures information from readers in attempt to conceal that her title is a lie. Fact is 54 to 55% of Americans are invested in the stock market thus more than half of All Americans benefit from stock market boom directly . The gist of MS Depillis 's misinformation is to convince readers only a small amount of wealthy people benefit from stock market which I have shown to be a lie. A complaint will be filed with the FCC for intentionally distorting news

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12:32 am EST

CNN news content

CNN used to be my go to station for every kind of current news stories. However I can no longer tolerate the 24/7, 365 coverage of politics. There are so many other important things going on in the world that are ignored by CNN while you sit and wait for the next political piece of drama to regurgitate day in and day out. I have since changed to a station that reports stories that are important to everyone, not just those who want to hear about politics all day and night. I do think that you should have made a public announcement that you are no longer a diverse news outlet, but a 24 hour political news station.

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A
4:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CNN unethical behaviour

Now you said it, Charles Manson -The Mastermind" is dead.
What do you mean by calling this monstrous creature a "Mastermind"? Is this the only description you give the public about a human beast that slayed Sharon Tate who was pregnant and ripped the child out of her womb? Is this the title you give to a monster?! Do you have enough information about what happened then?! Do you have any respect for the relatives?! Who on earth cares about this monster's death?! Is it important for anyone to know if it is dead or alive? It is more than disgusting to see this creature's face in the news...I advise you to apologise to the relatives and immediately take out the information from your news. Shame, shame, shame on CNN.

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pobarjenkins
Minneapolis, US
Nov 20, 2017 11:26 am EST
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It definitely isn't only CNN reporting on this. Almost every news station is. Also I think they are referring to him as the mastermind behind the crimes, as while he did not commit them directly, he did direct others to.

"Who on earth cares about this monster's death?!"
I think the relatives of the victims probably care very much. I have no relation to the case so I can't say for sure, and unless you have relation to the case, you can't say for sure either. Change the channel if it bothers you.

A
Author of the review
A
Amparito
, FR
Nov 23, 2017 2:08 am EST
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Hi, of course it is understood that the relatives care! That's what the message was about...I advised CNN to apologise to the relatives...Besides, there are no masterminds of slaying, they are slayers and that's it. How would you know he didn't commit the crime? He was there, inside the house with his crew of helter-skelters.

P
P
pobarjenkins
Minneapolis, US
Nov 24, 2017 12:49 pm EST
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Replying to comment of Amparito

I still don't see why CNN should apologize for it though, especially when the majority of news channels are reporting on it. Should they all apologize? It's a significant event in history, and honestly I'm sure some of the relatives might be happy to hear the news.

Mastermind simply means that he was the planner and directed the event. You are correct however that I don't know for sure about the crime. I thought I read somewhere that he was not at the location at the time, but I could be wrong and I apologize if I am.

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H
5:06 am EDT

CNN worst news agency

it should have shut down many years ago. The news they publish seems to be fake and ridiculous. Someone has to stop it.
I really think that people should avoid reading the information you provide. It's horrible. Those sensations who no one needs, provocative news full of lies...
I'm worried for people who read this crap and believe it. It's a huge brainwashing machine!

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Plaeboy 20680
, US
Oct 12, 2018 7:09 pm EDT

Didn't know we were back to calling names like "negroe who doesnt read" or "trade kanye in a draft" tones of slavery from Don Lemon the race hustler
and his guests. Sickening display in front of the world to see. Do better! You have lost most of America cause of obvious bias. Only tune in to see what your pushing and then ill look into which ever topic you are pushing us away from.

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E
6:43 am EDT

CNN news and talk shows

Dear Sir/ Madam,

I live in the UK but am very interested in the U.S because I have many relatives living there. I am constantly having to switch from your News Channel because of the very divisive and vitriolic content of what's on offer. You sound much more like a Propaganda Channel than a news channel.
Even though there is a huge FEMA response in Puerto Rica, you never reported a single item that I saw showing FEMA working on the ground.

You never show any awareness of the extreme pressure on President and his cabinet but are unrelenting in caustic destructive negative criticism and in finding ways to mortally undermine. In my view the office of Presidency should be shown due deference and respect not insubordination. Of course there should be constructive comment and criticism but not the diatribes of acid conversation indulged in by CNN talk shows which are utterly destructive. If I was a FEMA worker giving my all to help in a third disaster in quick succession I wouldn't watch CNN news coverage for recognition. I have lived through a devastating storm where many people were affected and I know that to expect instant quick fixes is CNN la-la land not real life. It needs calm painstaking laborious systematic responses and help to be there for the long haul. Stop using disasters to fuel your propaganda. It makes me switch off because I fear you don't really care for victims at all.

Yours sincerely

M. Browne

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N
3:38 am EDT

CNN fake news

What kind of news is this when instead of news you hear their opinions, that's not interesting to anyone? Too much information about our president, Russia. Is there anything else that could be more interesting to you than these topics?
Get you stuff together and keep your stupid opinions to yourself and don't air anything like this, we want different news.

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M
Merlinberg
, US
Mar 03, 2018 7:56 am EST

Also, why do you have a whole sub topic called 45 on your site. You didn’t do that with any other President and personally we resent it. Stop following Trump like an abject teenager. There is so much good news to cover and his tweets are meaningless.

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J
11:11 pm EDT

CNN lottery

There someone who is using the CNN name to scam people. They sent me a gmail saying that I won rhe Nigeria lotto that I need to send then a tenth of the winnings to collect. I was wanting to contact you to let your company know about it. And maybe warn people about it. They are trying to get $654 from me. Please check on it. I live in Rock Hill SOUTH CAROLINA USA. Thank you

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CNN In-depth Review

Website Design and User Experience: The website design of CNN is clean and modern, making it easy for users to navigate and find the information they need. The layout is intuitive, with a clear menu bar and organized sections for different topics. The use of images and videos enhances the user experience and adds visual appeal to the content.

News Coverage and Reporting: CNN provides comprehensive news coverage on a wide range of topics, including politics, business, entertainment, and more. The reporting is thorough and reliable, with a focus on delivering accurate and up-to-date information to its readers. The articles are well-written and provide in-depth analysis, giving users a deeper understanding of the news stories.

Editorial Integrity and Objectivity: CNN maintains a high level of editorial integrity and objectivity in its reporting. The news articles are unbiased and present multiple perspectives on the issues at hand. The journalists adhere to ethical standards and strive to provide fair and balanced coverage of the news.

Multimedia Content and Visual Appeal: CNN offers a wide range of multimedia content, including videos, photo galleries, and interactive graphics. This enhances the user experience and provides a more engaging way to consume news. The visual appeal of the website is high, with high-quality images and well-designed layouts.

Navigation and Organization: The navigation on CNN's website is user-friendly and easy to use. The menu bar at the top of the page allows users to quickly access different sections and topics. The articles are well-organized, with clear headings and subheadings, making it easy for users to find the information they are looking for.

Mobile Accessibility and Responsiveness: CNN's website is fully responsive and optimized for mobile devices. It loads quickly and adjusts to different screen sizes, providing a seamless user experience on smartphones and tablets. The mobile version of the website retains the same functionality and features as the desktop version.

Advertising and Sponsored Content: CNN includes advertising on its website, but it is not intrusive or overwhelming. The ads are well-placed and do not interfere with the user experience. Sponsored content is clearly labeled, ensuring transparency for users.

Social Media Integration and Engagement: CNN has strong social media integration, with buttons to share articles on various platforms. The website also features social media feeds, allowing users to stay updated on the latest news and engage with the content. The comments section provides a space for users to share their thoughts and opinions.

Community Interaction and User-generated Content: CNN encourages community interaction through its comments section and social media platforms. Users can engage with the content and share their views, fostering a sense of community and dialogue. The website also features user-generated content, such as photos and videos submitted by readers.

Subscription and Membership Options: CNN offers a subscription service called CNN+, which provides access to exclusive content and features. The membership options allow users to support the news organization and enjoy additional benefits, such as ad-free browsing and personalized news recommendations.

Customer Support and Feedback Mechanisms: CNN provides customer support through various channels, including email and social media. Users can reach out with inquiries or feedback, and the support team is responsive and helpful. The website also features a feedback mechanism, allowing users to provide input and suggestions.

Privacy and Data Security Measures: CNN takes privacy and data security seriously. The website has robust security measures in place to protect user information and ensure a safe browsing experience. The privacy policy is transparent and clearly outlines how user data is collected and used.

International Coverage and Localization: CNN offers international coverage, with news articles and reports from around the world. The website is available in multiple languages, catering to a global audience. The localization efforts ensure that users can access news that is relevant to their region.

Speed and Performance: CNN's website is fast and responsive, with quick loading times and smooth navigation. The pages load efficiently, allowing users to access the content without delays. The website's performance is consistent across different devices and internet connections.

Overall Reputation and Credibility: CNN has a strong reputation for its news coverage and credibility. It is recognized as a trusted source of information and has won numerous awards for its journalism. The organization's commitment to accuracy and integrity has earned it the trust of millions of readers worldwide.

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