C Williams — Segway
My children received their segway hover board that was purchased from your company for Christmas. It has only ever been used inside the house and a maximum of 5 times. My son has just tried to use his red one again for the first time since the Christmas period and it appears that it Doesn't seem to be recharging when plugged in.
After spending such a lot of money on these items, I am extremely disappointed that this has happened and would appreciate it if you Would consider arranging for a replacement to be sent under the guarantee.