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BuyVogue.com / Never received exchange or response

1 NJ, United States

My 15 year old son purchased with his own money a gucci belt for 110.00. It was too small so he returned it for a larger one with their return form to the address they suggested on the form: Drops Express, 267 5th Ave. B-1, New York, NY. That was 2/3/09 it is now 3/2/09 and they will not respond to my e-mails or live chat and there is no phone number to speak with someone. I know they received the return because I requested a signed return receipt from the post office. You can be sure I will be pursuing this but will NEVER do business with them again. If they were so legit they would have a customer service number to speak with a human being. I have learned a big lesson here and so has my son. DO NOT DO BUSINESS WITH BUYVOGUE.COM!!!

Ce

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