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Buylowauctions / Won't refund false charges

1 CA, United States Review updated:
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I thought this might be a good site but I was wrong. They took $49.82 from me with no authorization. They said I didn't read the fine print. I read everything on their web site and it said nothing about this. I am very unhappy with them and cancelled it 02/24/2010.

Pl

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  • Pl
      24th of Feb, 2010
    0 Votes

    Agreed!
    Scam artists!

  • Mo
      30th of Mar, 2010
    0 Votes

    No they really do tell you that they will charge you the $49.82 after the trial days unless you cancel before your trail days are over.

  • De
      23rd of May, 2010
    0 Votes

    You may reverse the transaction as long you didn't buy anything...

  • Ka
      2nd of Jul, 2010
    0 Votes

    They brought it up to 84 dollars so trust me you got lucky!!! And they only gave me half back :(

    Terms & Conditions
    You must read and accept all of the Terms and Conditions in this agreement in order to enroll in a membership with BuyLow Auctions. By agreeing to the Terms and Conditions you are also agreeing to the Terms of Service and Gameplay Rules which can be found here http://www.buylowauctions.com/index.php?/site/tos.html
    Trial information: Register for a 3 day trial and receive 10 bid credits instantly for $4.95. You have 3 days to use your 10 bids on open auctions. If you are dissatisfied with BuyLow Auctions simply call or email to cancel your membership within your trial period and you will be billed nothing further. If your trial ends outside of customer service hours, Saturday or Sunday, simply email service@buylowauctions.com stating that you would like to cancel.
    Your credit card will be billed the low price of $84.16 at the end of your 3 day trial period and you will receive 100 additional bid credits. Your BuyLow Auctions Trial cannot be canceled on the same day as the day of enrollment. You must call or email before 7:00 pm EST to cancel. Emailing after that time will be associated with the following business day. Trial charges are non refundable.
    Club Member: When you register for the trial offer, you will also receive a FREE membership in the BuyLow Auctions Bidders Club. That means every 60 days you will be will be awarded 100 more bids for the club price of $84.16. You’ll also have the option to buy additional bids at a discounted Member rate. No obligations, you may cancel your Bidders Club Membership at anytime after the first day of enrollment.
    Disputed Charges: BuyLow Auctions strives to provide exceptional customer service. If you feel you are entitled to a refund or would like to cancel your membership, you may do so by calling 412-246-0754 Mon – Fri 8:00 am through 7:00 pm EST. Refunds can only be obtained by calling this number. Do not contact your bank or credit card company in an attempt to obtain a refund! While your bank or credit card company may provide you with a temporary 'provisional credit' of the disputed amount, please be advised that BuyLow Auctions is successful in reversing most chargeback's. In addition to the original charge, you accept responsibility for all fees associated with the processing and communication of this dispute. Typically these costs range from $50.00 to $300.00. BuyLow Auctions reserves the right to collect these fees via the original payment method or through third party collection.
    Taxes: If you are a Pennsylvania resident, you will be charged 7% sales tax on the amount of the winning bid. You will not be charged sales tax on Bid Credits.
    Shipping: At the end of an auction the item is shipped via a carrier of our choosing.
    Refund Policy: BuyLow Auctions is a service that you choose to use. BuyLow Auctions is not obligated to refund any amount to the member. Trial packages are offered to give a Member the chance to use this service inexpensively. It is the Member’s responsibility to cancel the membership within the trial period if they are dissatisfied in any way by contacting Customer Service.
    Warranty Disclaimer: WE HEREBY DISCLAIM ANY AND ALL EXPRESS WARRANTIES AS WELL AS THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE TO THE PRODUCT.
    Limitations Liability: IN NO EVENT SHALL WE BE LIABLE FOR (1) ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR YOUR SUBSCRIPTION, OR (2) ANY DAMAGES IN EXCESS OF THE AMOUNTS PAID BY YOU TO US. Some jurisdictions do not allow the disclaimer of implied warranties, so the forgoing disclaimer may not apply.
    Customer Service: If you have any comments or questions, please call 412-246-0754 or email us at service@buylowauctions.com. Our customer service team is available Monday through Friday 8 AM to 7 PM EST.
    Have A Great Day,
    Your friends at BuyLow Auctions
    Customer Service: 888-236-6918
    Available 8:00 AM – 7:00 PM EST, Mon-Fri

  • Ch
      4th of Dec, 2010
    0 Votes

    False advertisement and tricked into purchasing when not clear that you were buying bids...

  • Ch
      4th of Dec, 2010
    0 Votes

    This is a total scam and I am in the process of trying to get my charged reversed by them. Any suggestions? I have threatened the BBB...hummmm...

  • Da
      3rd of Dec, 2013
    0 Votes

    I agree they did the same thing to me. I'm not sure what to do about it.

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