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The good, the bad, and the ugly - discover what customers are saying about Butterfly Download Network

Welcome to our customer reviews and complaints page for Butterfly Download Network. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Butterfly Download Network.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Butterfly Download Network's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Butterfly Download Network, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Butterfly Download Network. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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10:29 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This site is a complete scam after much time spent trying to get in touch with someone through the email addresses given on the page, no phone numbers listed might i add i finally got the telephone number of the charging agency through my bank. [protected] Hope this helps, i just spoke with them and was assured that my account would b credited back in five business days. We will see and time will tell good luck to you

Read full review of Butterfly Download Network and 14 comments
ComplaintsBoard
M
12:00 am EDT

Butterfly Download Network #1 SCAM download site!

I agree with the other complaints, i read the recommendation, supporting them as the #1 download site, so i subscribed (which is something that i never do, don't let the awards fool you.) Thinking that it would be a proper site with their own software better quality music and movies but no it is just a cover up for software that i already had and anyone can get for free. I wish i had read the other complaints before signing up it would have saved me money and a red face. Easy to use? I don't think so. Oh also just a reminder that all the sites they send you too are full of spy and ad ware.

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stephanie roberts
Columbia, US
Feb 05, 2009 9:18 pm EST

they bambozzled me into thinking that i was going to ba able to gat legal movie and music downloads unlimited for one fee of 49.95.

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stephanie roberts
Columbia, US
Feb 05, 2009 9:21 pm EST

it is helpful to others to know about the scams that these websites are sending out. it can help on keeping your funds tagather.

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JAY
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May 22, 2008 1:27 pm EDT

Yup paid 30 pound for them to give me torrent links i have already been using for years ! and are free ! Everytime i ask for refund they send me a message telling me how too use the site . Don, t do it

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amanda
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May 09, 2008 6:26 pm EDT

I JUST BOUGHT THIS AND REALIZED I WAS SCAMMED WITH FREE DOWNLOAD SITES, NOWHERE TO LOGIN, NO EMAIL, NO NUMBER, AND NO CONTACT US BUTTON! $60 LOST! IF ANTONE OUT THERE WANTS TO HELP FILE A LAW SUIT AGAINST THESE PEOPLE YOU CAN JOIN ME BY EMAILING ME BACK! I AM SO MAD THAT I ONCE AGAIN GOT SCAMMED! HOW DO THEY SLEEP AT NIGHT?
BAYOWEN@YAHOO.COM
THANK YOU!

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tara
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Apr 10, 2008 9:36 pm EDT

This website is a scam and they got me too now im trying to get my money back. I havent even been able to use their site i have been using limewire. I cant figure out to even get to their "database" i think because their isnt one.

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Anonymous
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Feb 19, 2008 1:40 pm EST

I so agree with everyone butterfly network I wasted my money on it and it's not worth it. . PPL Stay away from it!

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Stephen Clarke
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Dec 17, 2007 1:05 pm EST

STAY AWAY FROM BUTTERFLY DOWNLOADS:

I too wish I had found these online complaints before handing over a membership fee to Butterfly Downloads. They are a total rip off.

Their website promises to 'provide you with everything you need to download movies & burn these movies to disc, without an expensive DVD burner".

I perservered with their software, but found that most movie files come in either .mpg or .avi format. The software they provide (which you can get online for free anyway won't burn these files to a DVD disc. You will require a video converter, to convert these files to those which can be read on your DVD player. When I queried Butterfly Download about this, they also sent me child like instructions which made no sense. I have asked for my money back, but I'm not holding my breath.

They also refer to 'our database' which of course if really someone else's database, like Morpheus or Limewire.

Keep well away from Butterfly Download, best to just download Limewire for yourself.

ComplaintsBoard
J
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This network is a total scam they are just stealing money from people i paid almost 40 dollars because they promised new movies and at a very fast speed which did not happened at all. They don't even have a real website all their links lead you somewhere else where you can download torrents that you could get even if you were not a member. They did not...

Read full review of Butterfly Download Network and 25 comments
ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Butterfly Download Network No response, no refund!

I'm e-mailing to complain about butterfly download network (movie downloads). First, they have set up a "consumer report" webpage which recommends themselves over any other movie download service; I naturally decided to trust that recommendation and signed up with them. I have since been able to find out that this page was, at the very least, associated with the download service. Then, their service is not at all easy to use. There are errors on the webpages which make it hard to find out how to proceed. When I e-mailed them for help, they e-mailed back quickly with a standard set of instructions on how to successfully get started. When I became able to sign in to start downloading, the majority of the downloads they offered were accompanied by red or orange bands (indicating poor quality) or were in foreign languages--there were few good choices of movies or TV programs. I therefore e-mailed them to ask for a refund of my membership fee, which is part of their promise--to refund the full fee within the first 60 days. All of a sudden, I can't get a response from any of the 3 e-mail addresses I have. Also, nowhere on their website is an address, phone number, or other contact info (which should have been my first clue about them!) Anyway, I repeated my e-mails, and got a response from one of them--exactly the same info about using the download service! Nothing about my refund. All I've got left is to lodge complaints, hoping other people will not be taken in by these guys.

Thank you for the forum to post this complaint.

Read full review of Butterfly Download Network and 133 comments
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Dan Stone
, US
Jun 08, 2016 5:28 am EDT

I signed up with this company to download movies and TV programs. I paid $40 for the access to movies. The front pages are all looking professional but once you sign up and log in with your password, the ui is very unprofessional and gives you a feeling of being cheated.

The majority of the downloads they offered were accompanied by red or orange bands (indicating poor quality) or were in foreign languages--there were few good choices of movies or TV programs.

The external links all go to sites that host movies just released, like Eragon. I also discovered some sites offers a download of Microsoft Office! These downloads cannot even be legal!

Stay away from sites offering "unlimited" downloads and movies that just released to theaters!

If you paid this company money you can still get it back! Here is how the refund process work. Don't loose time. Act fast, get your hard earned money back, and warn others of their scam activity.

Refund:
Butterfly Download Network uses a well respected company called Clickbank for their payment processing. It is Clickbank that offers and processes the refunds. Use the customer service link near the bottom of the order conformation email you received from them. Once you are at the customer service site pick returns from the drop down box. That is all you have to do

All the money passes through Clickbank. When they send out a check to Butterfly Download Network it is for orders minus refunds. They also hold some back for future refunds. This works, I just went through the order/refund process before I wrote this to confirm my answer.

One more thing about the complaint link from they previous answer- Links for a product that say "Warning" or "Scam" are usual trying to sell you. Look at their site, I can't remember seeing any that actually tried to talk me out of buying the same product that their ad warned me about. I like links that take me directly to the products home page. That way I can go to their order page and be covered by their refund guarantee.

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Miranda
, US
Jun 08, 2016 5:28 am EDT

I was stupid and fell for it. DO NOT JOIN THIS SITE. All they gave me was a list of illegal sites that didn't even work that I could get for free anyways. I emailed then for a refund TWICE and I finally got a response from them. The first email I was nice and they replied with instructions on how to use the site. I wasn't so nice on the second email. I said very bluntly that their site is a scam, and that they guarantee your money back within 30 days and I said I want my money back and I want it back NOW. They replied the same message. Instructions on how to download a movie. I'm not happy and I am going to try one more time to get my money back, and I am not going to be nice about anything in the email I send.

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ehalexan
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Jun 08, 2016 5:27 am EDT

I searched the internet for recommended movie download sites. A very impressive article recommended Butterfly Network as the best site over the competition. Butterfly Network provides links to torrents and other websites. It is not a "real" movie download site. The website offers and email address as the only contact information. I have emailed a complaint and requested a refund (since the offer included a 30 day money back guarantee). Thus far, I have received no reply to my email. I have been scammed out of $50. In addition, as far as I have been able to surmise, the article recommending Butterfly was written by Butterfly themselves! UGH! Anyone interested in a class action law suit?

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john rogula
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Jun 08, 2016 5:27 am EDT

This organization is a fraud. It is a front for access to material and software you can access for free anyway. It was recommended by the online consumer guide, which is what made me subscribe. But now I see it as being just another scam.

Stay well clear is my advice.

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Kirsty Lane
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Jun 08, 2016 5:27 am EDT

I can not believe how stupid I've been. I don't usually part with my money so easily but Butterfly came very highly recommended off a site I've been using for sometime now and it looked like I was going to get mobile TV and unlimited film downloads. I signed up, paid my money (a one off fee) and then was directed to a page of links and these links lead to sites to download software I already have. I thought I was doing something wrong, searched the site completely thinking I'd missed something but it consists of a page of links to other pages which direct you to sites outside Butterfly and these pages you could find from a search engine. I've basiscaly paid for something I already have, which I obtained free from elsewhere. I have since checked the site for details as it claims to offer a money back guarantee but there are no contact details, other than the option to send them an email. This I have done but a week later I'm still awaiting a repsonse and doubt I will receive one. I will certainly check the internet for details in future before parting with my money again.

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kathy degregorio
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Jul 24, 2007 12:00 am EDT

I ordered what i thought was a watch tv service and a movie download service. I was under the impression i was getting a great service instead i got a download that is completely free to download and doesn't work anyway. I cant get a response back from them regarding my money back and they say full refund if your not happy well clearly i am not happy but obviously i am not getting my money back either. This software was in a review that someone posted as being fantastic thats why i got it over another program. I am not happy, i lost almost $60 Australian dollars which i cant afford to lose. They need to be shut down. They are ###.

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solomon dudley
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May 12, 2008 4:32 pm EDT

I joined the butterfly download network to be able to access movies and t.v. shows. I learned about them through the Google
AD WORDS advertising. I paid them (butterfly) 49.95 to have
unlimited access to movies, t.v. shows, games etc.

I haven't been able to watch or download anything. These people take you through a myriad of sites claiming to be the download site. These sites ask for money to access their download software.

I can go on and on.

In short, it is A BIG RIPOFF. They even advertise making money for profit. Whatever you do: Don't go to BUTTERFLY.

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Linde Rachel
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Jun 08, 2016 5:27 am EDT

I really got scammed by these guys. They operate under fake recommendations, fail to deliver services and, of course, fail to respond to any communications. I haven't been had in a long time, but these are especially obnoxious and vicious scam creeps and predators. The ### of the earth. Users be warned.

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Max Noad
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May 15, 2007 12:00 am EDT

Hi, I wish that I had seen other complaints about this company before wasting my time and money. Don't touch this company! There are many honorable sites out there, this isn't one. Have a great day, Max

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susan ussery
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Apr 29, 2008 10:15 am EDT

complete ripoff, charged my card two times and couldnt get a refund for either of them!

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