Butler Creek Animal Hospital / Failure to Refund Monies
Newly adopted dog was taken to Butler Creen Animal Hospital for an exam and to complete the Humane Society paperwork. Dog was given a rabies shot that was not required. Information verifying that she was spayed was not sent to the Humane Society as required. Dog was there for a week of kennel services. Dog was not given blankets provided or treats. When I called to complain about the kenneling, I was told the Humane Society paperwork was still in the file since August and not sent. I was alos told that the dog was given a rbies shot she did not need. I was offer a free day of kennel services and a refund of $15 for the rabies. I requested that the $15 be sent to me and the $21 for the day of free kenneling. That was Feb 1 and I have yet to receive a response.
The dog now has a new vet, but I have yet to receive my money.