Busuu.com — No help and not getting what I paid for
I initally really loved your site. However when I encountered a problem, and went to "Help" it was not listed there. You offer no methods of contact for help and the feedback link is a lie as it does not actually allow feedback. I have no problem with this but you should not call it feedback as that is false advertising. So, the problem is that I have paid for your service and yet some of the things premium is meant to offer are not working, so I would like assistance! I have tried using the job application, using facebook and even that awards page but so far have heard back from noone. I am at my wits end and very upset, I feel like I have been scammed, please prove me wrong.
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