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Busuuproduct renewal/subscription renewal

Review updated:

I see that this has happened to other people. I purchased a premium package and then was 'automatically renewed'. I emailed and complained and Busuu refunded the amount.
However, now I am receiving emails saying that my credit card is about to expire and please will I update.
BEWARE: I tried going into settings to make sure that there was no auto - renewal but could not find it.
I then deleted my account - and hopefully will not be charged again.

Al
Apr 01, 2018
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Comments

  • Se
      Apr 21, 2018

    Count yourself lucky that they refunded you. They have refused me for the same complaint and now I have to make formal complaints to my CC co and get their help to fight them for a refund. This is one shady, awful business.

    0 Votes

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