Busuu — Failure to refund and non-transparent business methods
This is a repeat of a complaint earlier this week, to which there was no response. Who are these people?
On 21 July 2013 I cancelled my Busuu premium membership. According to the website, repayments will be made within 7 days. It has now been 2 weeks, with no refund. Furthermore, their website does not give an email address for communication, merely a limited selection of tick boxes for feedback. Enquiring about a refund does evidently not feature in those tick boxes.
Having read other complaints about Busuu, I am also concerned that they will charge my credit card for a renewal despite the fact that I cancelled the Premium membership within the prescribed period.
More Busuu Complaints & Reviews
- Busuu.com - Shame on them for their awful business methods 
- Busuu - subscription 
- Busuu.com - Premium problem 
- Busuu - Can't cancel Subscription 
- Busuu Ltd. - Busuu.com takes payment from my credit card without my permission!! 
- Busuu Ltd. - busuu.com takes payment from my credit card without my permission!!
- Busuu.com - Billing
- Premium membership Busuu - NO services and NO help!!!
- [Resolved] Busuu.com - Fraud 
- Busuu - language course