Bushnell riflescopes / fraud in their sales/rebate offer
Purchased product and had a rebate coupon for a free camo jacket offer. Followed instructions and sent in purchase invoice, upc label, filled out coupon, and sent in money for shipping and handling. Weeks later got a refund of the shipping money and a note that said that the upc label was wrong. Called their rebate center and talked to sales rep. and asked them what they meant it was wrong. It was the only upc bar coded label on the whole box. Response was we don't have it, and if I had a copy. Then it was if I had a copy of the invoice, where I purchased it from, etc.
Then I asked them "well you should have gotten all that with the s&h money because it was all in the envelope that I sent in. And the fact that you mailed it back means you recieved it. This was followed by more excuses and run around till I hung up and them. To my it is fraud. I called the dealer that I purchased it from to ask if there was any other upc label on the box. He said that the only one was on the bottom of the box. Which is the one that I sent in. To me an offer, rebate or program is just the same as warranty, or service that is promised by the manufactor. This is the same as denied warranty or service.