Burlington Coat Factory / unethical behavior

Lancaster, CA, US Review updated:

I went to Burlington today to try to redeem my family's Class Action certificates. When I attempted to use the certificates, The cashier just walked off then came back and without saying anything to us walked to the back of the building, and left us waiting not knowing what was happening. She then came back and said that we could only use 2 even though it said nothing on the certificates. I asked to speak to the manager who took her time coming copped an attitude and then told us company policy was we could only use one after previously saying we could use 2. Nothing was stated on the certificates and the store is not near my house, it is a hassle to drive there to spend one certificate. I believe they are doing this to force you to spend more money and I believe this is unethical.

Nov 20, 2017
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  • Po
      Nov 21, 2017

    While I can't speak for this specific certificate, most of this type of certificate in retail is limit one per transaction.

    0 Votes

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