Burlington Coat Factory Direct Corporationcustomer service complaint

Review updated:


I was shopping in you store: 00959 on Sept. 17th and was assisted by your cashier Cynthia ( trans # 28796). Cynthia customer service or lack-of needs to be addressed. Before I approached her register she made a comment to herself that was unnecessary and rude. I did not engage in her rude behavior and she continued to have an attitude during the whole transaction. As the transaction was complete and I proceeded to walk away, she then made another rude comment. If you would like to make sure your customers enjoy their shopping experience this matter needs to be addressed. I work near by and visit this store almost daily. I have never had a bad shopping experience until I encountered her.

Sep 17, 2018
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  • Ru
      Dec 01, 2018

    The Canton . Ohio store has the rudest cashier lady manager I have ever seen in my life. And some of the lazest help I have ever seen that store needs to be revamped totally. There is one cashier that always had a smile on her face and goes out of her way. Her name is Laura. Keep up the good job. But she said she is quitting to much [censored]. Wake up corporate

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