Burger King / wrong food/refusal to help

Danville, KY, US Review updated:

Ordered 5 Whoppers with cheese and extra mayo and 5 onion rings. Got home and saw every single one had NO cheese and NO mayo at all. Then, I received 5 fries instead of rings. I drove back to the restaurant and the MEAN girl at the window said in order to register a complaint, I HAD TO PHYSICALLY WALK IN. ???!!! She refused to help otherwise, and also TOOK my receipt and would not give it back. I would like to be given back my money or some type of gift card for this nonsense!

Nov 26, 2017
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  •   Nov 26, 2017

    Common sense says the drive-thru is for you to orde and drive through. It’s not a complaint window. Why not go in and show them the food?

    +1 Votes

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