Burger King
reviews and complaints

Service was slow, I waited for 15 min. For my food and there was two more people ahead of me who was complaining. The manager was sitting in his office not helping. The guy who was preparing the food disappeared for for 10 minutes someone else had to come and prepare my food my french fries warm and clump together. On weekdays service is great but we can crew is the worst.

This was by all means THE worst BK I have ever been in. Bad management is the best I can state ! Water dripping on customers at the counter, cashier going back to help with food preparation with no gloves after handling money, didn't receive my complete order and waited 16 minutes for my order as I watched people after me receive their food. The place was filthy from the door handle to the table. Store is located in Springfield, Fl. Store number 12722 It should be closed immediately! Will never go back !

On July 13 I ordered 2 whopper Jr (1 with no mayo and no ketchup and 1 as it comes) with 2 fries. I was rushing to get home from work as this was dinner for my son and I so I just grabbed and left without looking at me order. Once I got home I opened the most unappealing looking burgers. They were both made in such a sloppy way. No only did my burger was missing the onions and had the tiniest slice of tomato but my son's instead of no mayo and no ketchup it had tons of mayo splattered all over and it was missing his onions and tomatoes. The fries were hard and tasted weird as if they were old and recooked. Disappointed, everything went to the trash and we had to step out to buy dinner and had no choice to buy at the closest fast food which we dread which is McDonalds. We are decades long loyal customers of Burger King and with this disappointing service of your employees it is a shame you continue to lose business. The food preparers on July 13 about 4:30pm need more training or they are not taking their job serious.

I am very disappointed with the quality of the food @ this store # BK 8863. The Chk was so dark and that is because the oil has not been filter or changed for more than 2 wks. The fries were soggy and My cousin had only a five minute ride home. It gets annoying to go back to the store when you are about to eat. Iam including a photo so you can see how this chicken looks. It's a Friday where you take a day off from cooking to enjoy eating out. But not having to get food you can consider delicious is a bad experience . As a customer Iam requesting that you talk to you Managers to do a better JOB . Thank you !

Im letting you all know that the ice cream machine is not working and I come there At least twice a week because it's hot here in Memphis Tennessee this Burger King is on hickory hill and whenever I come there especially when I want a cool dessert on a summer night I have to go 5 blocks to get iceream somewhere else it's too hot thank you all 🍔💕😘

I went through the drive through place my order repeated 3 times and was waiting in line for 35 minutes and finally got to the window the girl ask me what did you order and I had to repeated again and they were writing in in a piece a paper they were people leaving the store because the slow and also short handed not clean at all food is not hot at all then there very rude I paid almost 30.00 to get cold food and waitng 35 minutes that is ridiculous and also I have recorded my husband was so upset he video recorded my name is Velma Diamond [protected] also have receipt

I took a take away at Burger King (243 Yonge St. Toronto ON) and while in transit as i ate the salt in the sandwiches was really too much .I am a kind of person who like having good amount of salt in my food but this was so bad that it kind of made me sick .Unfortunately I was in transit and ate both the 2 sandwiches I bought as I was hungry .
I had spent the money and instead got sick

hello I'm writing to complain about a burger king location on west tyler in Harlingen. I ordered exactly $36.77 and half my order was wrong and we were terribly dissatisfied with the meal. And that's because we were so excited to taste your new burgers you had on the picture advertisements but we didn't get it. i ordered the new brewhouse king and I'm pretty sure it was just a double quarter pounder because it just had mayonnaise, pickles, and a couple slices of onions. No lettuce or tomatoes or those onions rings pieces. Then my daughter ordered a bacon and swiss sourdough and it had no swiss cheese at all. Our fries weren't even fresh either or they were over cooked. And on top of that all the burgers were really flattened. We had gone through the drive thru so once we got our order we just left and came home, we didn't check our bags till we got home. And we live about 10 miles away so we couldn't go all the way back. But i did call the manager at that location and let her know of our wrong order. But she didn't seem to even worried about it . Her name was Tabitha. But after a while she did ask if i wanted to go back in and take the uneaten burgers and she would remake them. but again we live 10 miles away and we were very hungry. I don't know if this location does this a lot or not but we were very dissatisfied and really wanted the burgers we were excited to order.

7/12/18. At this location and others there is never any unsweet tea. How hard is it? There is instant unsweet tea. What is the big deal? Do not send me a coupon for unsweet tea because they will not have it. Please send me some usable coupons. I had to instead go to the Whataburger next door. I was giving you the opportunity to correct the problem however it is not getting resolved.

I love burger king..and everytime i go out too eat doesnt matter where it is. I like to dine in. But this store has no air conditioners working at all. And if they are there barely working. So i have not been eating in lately and im bothered by it because if i do try eating in i might pass out from a heat stroke. I can only imagine how the coworkers feel working when its 90 degrees out but i know because there working around the broiler and have those fryers on it has to be 100+ degrees back there.I know you guys make enough money what are you waiting for fix the a/c before summer is over..and before someone gets heat stroke. I would like to start dining in again. Think about your workers and customers! Please fix the a/c at store #156 waukegan il! Please!

Credit card machine went down i stood there waiting for 10 min they told me couldnt process the card so i walk across the street to an atm come back the cashier stands on the phone with the support team because the manager refuses to call and figure it out so the entire time shes on the phone i stood there waiting to order spent literally a half hour getting my food and then they gave me the sandwiches they made from the original order i made that had sat there the entire time

I wait for a hour inside the Burger King. While the person who was suppose to be at the register but instead they were talking and playing with other coworkers. While standing there waiting for my food one of the employees were asking another customer about smoking weed with them. This is unaccountable. I finally received my food with no apology at all.

A Burger King recently opened in Stuttgart, Arkansas (store 24803) and I was excited because I have always enjoyed eating at Burger King restaurants. Needless to say, I am highly disappointed with this BK. My husband and I went to BK on Sunday, July 8th after Church for a quick meal as we were meeting family from out of state later. We walked in and placed a normal order of 1 whopper, 1 whopper jr, 1 large fries, 1 10 piece nuggets and 2 drinks. We placed our order at 12:23pm (according to receipt). We along with other customers waited 30 minutes for our food. We were finally told they were out of meat as they had not cooked enough. The dining room was filling up with unhappy customers, as the meat started being cooked, the lady in charge told the counter person to get the drive in thru first, he said" but #47 and 48 have been waiting a long time ( we were #48 and are hearing this conversation) she said I don't care get the drive thru caught up first). That's exactly what they did. When we finally got our meal, with no apology or thank you for waiting, we had to go back and ask for our nugget sauce that we had ordered. The dining room was dirty, and one employee was apparently on break and had taken up a four seated booth at the front while on break while customers were looking for seats. One customer had to tell her that there was a huge spill in floor and tables were dirty. She finally got up and mopped up most of the spill but not all and half way wiped one table. Sorry for this long post, I usually do not complain about service but this was horrible. When we left people were still waiting on their order. I think management needs more training in people skills.

My family and I were in Zurich, Switzerland and we stopped at Burger King to eat. First of all we paid 97 euros for our meal ridiculously priced to find out the food wasn't up to par. We had gotten drinks and they wouldn't give us a refill. Each time we asked for ketchup they wanted to charge us. Everything was horrible and I would like some sort of compensation for this. This is ridiculous. Please contact me at your earliest convenience so that I can discuss this further. My email address is [protected]@gmail.com

1st off worker on break was sitting at the cleanest table in store. Food was cold. No ice at all in any machines. Flies everywhere coming from well more then likely from the buildings roof leaking water from the rain. A couple walked in and walked out because they said it was filthy and manager was surprised by it. Think you may want to come check out your port arthur, tx store on twin city hwy. What I don't understand is no apologies for the building leaking or no ice. Your store reflects who you have running it!

Horrible food! My brew house burger which I paid almost 9 dollars for was black and burnt up! My husbands chicken nuggets were so old you could of busted out the windshield of a car with them! I will never ever go back there! Also, my husbands whopper buns wasn't even put on straight! And fast food wants $15.00 a hour yeah right! Absolutely horrible! I called and talked to Marcus and he said oh well I can remake it! We if it wasn't made right the first time then what makes me think it will be made right the second time?

I went through the drive thru of Burger King in Edgefield, SC on July 9th at noon. First there was a handwritten note on the outside order menu stating speaker was broken and to order at window. It took 30 minutes waiting in the drive thru. When finally at the second window, a girl opened the window and just looked at me. There was no greeting, no smile. I ordered my lunch and she put her hand out for my card. I asked about the total since she never provided this information. After paying, she closed the window. She gave me my food with no receipt. She was extremely rude especially after I had waited 30 minutes to place my order. Her name was Constance. I believe when a person works with the public, he/she should provide better customer service. It was very disappointing as I worked at a Burger King in my teens and never treated my customers like this.

Ordered a five piece chicken fry and a two for six whopper and spicy chicken at 9:45 pm got to the window and gave her a roll of quarters with my name and phone number on it - I did not see a sign posted that they did not accept rolled quarters but the cashier grabbed them called her manager he shook his head no at her and told us they could not take them. I asked was quarters not money anymore and she did not answered and i asked if I took them out of the roll could she take them and she said no. Her mannerisms were rude and she offered no explanation and closed the window. Well hardees took them and your business and I will let everyone in my congregation know that burger king in Blytheville Arkansas is only interested in our dollars for they are no longer accepting coins; please let me know if this is all of your locations or just this one so that I may spread the word?

I went through drive thru and ordered crispy chicken and whopper sandwiches after asking for spicy to which he said he didnt have. Within in a minute of paying I got my food and drove 2 minutes down the road to find out both were cold, had pickles on the whopper which I requested not to have and the burger party was in 50 pieces. This was the second time going there and the first time I was in the drive thru waiting for 20 minutes before I left as no one answered along with 3 other vehicles and only to see 2 people inside talking and playing grab [censored] and another outside smoking and talking on the phone. This is the final straw for me, I wont ever give burger king my business again. 2850 s. Westport drive is the location and it sucks.

Seen the new BrewHouse hamburger on TV my wife said it looked good so we decided to get them for dinner we ordered them and ate in the restaurant they showed up the order was right to what we ordered but the hamburgers did not have the BrewHouse onions on either one of them just bacon and to much sauce it was a up graded whoopers with the bacon very dissatisfied with the experience.

Robert Laudenslager