Burger King
reviews and complaints

I walked in to the Burger King in Gardnerville, NV and first thing that I saw was an employee dumping a bucket of cleaning solution on the ground, as he did that it splashed up on some condiments, and some buns. I walked right out. I know this is the incorrect way to do this, and it was very disgusting because the solution was very dirty. So please resolve this.

Dear Whom It May Concern,

Hello, My name is Soo Yeon Choi and I am writing to request for a refund for the over charge.

I have recently visited Burger King at the upper east side location(226 East 86th St, New York, NY 10028) on July 19, 2017. I only ordered a Burger Meal, by using one of the machine near the entrance. However, it charged me $108.86. Also, I never got the receipt that surprised me when I saw how much was charged on my bank statement.

The card I used for the purchase was a Master Card (Issued from South Korea), and the last four digits on the card is 2953.

Please find the attached photos. The attached will show you the transaction history.

Please contact me back by any following contact information bellow.

Phone : [protected]

Email: [protected]@relix.com

Thank you.

On 7/21/2017 I purchase a chicken parm sandwich, two fish sandwiches and an original chicken sandwich. The commercial makes the chicken parm sandwich look so good but not so, my sandwich was a tough piece of meat . I took just a couple bites and threw it out. The fish sandwiches were burnt. All in all I spent $23. on terrible meals. Your meals are very over priced especially on the quality of your food. The store was on Welsh Rd in Phila pa . I did not receive a receipt with my purchase so I don't know the store number.I would like a refund if possible.
Thanks, Beth Knight 8012 Leon st Phila Pa 19136

Never have had a problem with Burger King until today. There was a cockroach that crawled out of my bag when I sat down to eat at my place and then there was a half eaten chicken nugget in my brothers bag. This occurred near 10:45 to 11pm on July 24th in Lawrence at 4671 Bauer Farm Drive. I quickly decided to throw my food away and not eat it. I hope this issue gets resolved and I can get my money back at least.

date 7-24, 2017 ..time 5.56pm bk 4008 45 south highland jackson tn.. r.g.m susan bray..to start with i can not read the survery code any way the food was cold and gross, my little dog did not even like them im sure the person that made them up would not eat them.this was so wrong, i had to get them because yall were out of the nuggets, i dont do this to get a free bk just wanted u to know about this so called food..

I'm sitting in the Burger King in Sonora CA! First off this place is gross and filthy dirty, the food is stale and really cold straight up horrible I wouldn't feed this to my dog! The restrooms are foul the sinks look as if someone took a bath in them the urinals look as if they haven't been cleaned in two years I almost asked for my money back it's that bad!

I have been to this burger king several times and every time I have been there the service is horrible and they close whenever they feel like closing. you never know what the service or food will be like. I have found hair in my food. they are close and convenient for me to go there that is why I kept going. I will no longer go there and I will tell all my friends to not go there there is plenty of other fast food restaurants in our area to go to with this one being on the very bottom of my list.

Where are the tacos... Everyone I talk to remembers these delicious tacos that would appear one day then gone... Please bring them back... Live on the east coast so can't even substitute jack in the box. Please say they will be back! These had to be a money maker for bk. Better than taco bell all the way around. I know others must be asking as well. We love bk tacos.

Hello thank you for taking the time to read into this matter, me and my fiance have dined at bk countless times due to our fast last lifestyle with work so it accomidates us well. We recently stumbled on one of your managers Facebook profiles where underneath his job description says"working like a n[censor]" this manager is in the rhode island area of providence his name is micheal Lonardo. He has multiple pictures with him in his BK uniform. Me and my fiance find this extremely vulgar, racist and unethical. Me as a veteran of the army have served along side all races colors shapes and sizes and seing such hate and racism in his Facebook sickens us. I have taken pictures of the post along with his name and picture. We believe such racism should not be allowed in your company, there are hard workers all shapes and colors providing for families. Me and fiance believe he should be fired immediately to prevent spreading any further hate, we refuse to eat in an establishment where racism would be looked over, as well as anyone who sees this picture and post. This is why we are immediately bringing it to your attention. You may reach me personally threw email or my contact info is [protected]. We hope this gentleman will be immediately removed from the company so we feel safe again to bring our daughter into your resturaunts. Best regards William Brissette

Good afternoon, I went to the Burger King here at (12008 Elam Rd
Balch Springs, TX 75180 United States) Today at around 5:30 PM. I ordered my food like normal paid at the first window and when I got to window 2 I realized that I forgot to order an Oreo shake so I polite asked the drive thru attendant if I could order an Oreo shake and she told me no that I'd have to go all the way around with not so customer friendly attitude. So I did and the attendant from window one was in disbelief that they told me to do so. Once I got to the second window I asked to speak to the manager and told her the issue, she apologized and assured that she was going to talk to the woman that told to go all the way around. At the end of it all; although the manager was very polite I still did not feel that justice was made, in still extremely upset and shocked that this behavior will go on with a slap one the wrist. Receipt info: Acc#2644 Ref#011694 Auth#113504
My Info:
E: [protected]@yahoo.com P:[protected]

Hello, today my son and I ordered a 2 for 10 whopper meals and two orders of nuggets through the drive through. We purchased our food and we're asked to go to the parking lot out front and they will bring it out to us (very common for this location). After waiting 9 minutes I went inside and checked to see if they had forgotten about us. The hamburgers were sacked up but they were "waiting on the nuggets". I went out to my vehicle and waited another 5 minutes and went back inside again. The nuggets were waiting on holder and when she saw me she sacked them up as well. I then asked if the burgers were cold and she told me I can check them, as I did. They were cold and when I told her they were cold she shrugged her shoulders and turned and walked away. When I got home with the cold burgers we seen that the patties were all broken up and in pieces on the burger. This location often forgets my food and is a long wait, but this food that I payed nearly 15.00 for was horrible not to mention the experience. The location is Washington and 10th in Kennewick, Wa.

waited for 10 minutes from 7:40-7:50 pm at the menu board without any customer service in giving my Order...3 cars behind me were mad at me sitting at menu board and doing nothing..i told them that I have been waiting for 10 minutes...and so I left not happy and my Order not taken...this location has had its problems before but nothing like today. burger king employee (woman) told me ...hunny..we are short staffed and would get to me . I told her that the service was terrible..

I may not come back to the burger king in Fridley ever again..unless management can change the terrible service...

i left burger king and drove 15 miles away to a hardees instead. i would like to talk to someone about tonight.

greg felling
600 24th avenue ne
Minneapolis, MN 55418

I have attempted to make purchase with the gift cards to no avail. Every time that I have attempted make purchases I was told by the mangers of the stores that the internet used to redeem the cards was not functioning properly, therefore I would have use another method of payment. For me It was cash on three separate occasions.

I would like your corporation to make good the gift cards that have caused me a lot of inconveince and frustration.

I would like your corporation to make good the gift cards either by cash or some instrument that would allow me to make the purchases without all the hassle.

I'm waiting to hear from you, hopefully to resolve this situation. When I do I can provide you with any information of the gift cards.

thanks

I often visit many locations in the Cleveland Ohio area and they all have one thing in common, the ketchup in the dispensers are VERY thin. When you put it on your fries it will drip off and not even add much flavor . I did compare what came out of the dispenser to what was on my burger and they were two different colors and consistency. What comes in the to go packs of ketchup are fine and are more like what comes on the burgers. I do like ketchup and I find that this problem keeps me from going in and getting a burger and fries. I do want to be clear, this is a many different locations and over the last year or more this has been the case. I also may add I have Never seen this thin, runny and pale looking ketchup any other place but at your stores.

I frequently visit your location on Yopp road in Jacksonville NC. Here recently it has taken a nose dive in service. There is no scense of urgency to get us our food at all. The employees no longer seem happy to be there. As I said i have frequented this location a lot and I have noticed different things that have changed. I don't know quit what it is that has made things go south however this location once was great and I loved going there. Friendly staff great hot food etc...but now I feel as if I will stop returning to this location soon.

Please i live in Dubai UAE my phone [protected] you can check my complaint by recorded calls i ordered food it came late one hour and half . With no contact no excuse c. Customer service behaved very bad non professional and didnot reply my calls sometimes or following up with me . I want to make big investigation because make shame for name of burger king and i cut my relation with ur food thanks

We simply went to get drinks at BK today at about 9:15 on Friday, July 21st, and the lady told us to, "wait a minute." We waited about three minutes just to order drinks and my boyfriend said, "yo" as he thought she forgot about us. Then this lady replied with, "yo I said wait a minute!" At this moment we left because the lady was very disrespectful. She was working the front drive through space, otherwise, the speaker closest to the building.

My complaint is that the chili cheese dogs were discontinued! I loved these. I was very disappointed that after finding something besides a burger that I loved for my lunches.

so I simply want to encourage Burger King to bring them back as a regular entree. And for as long as i ate them I had no idea they were only temporary. Great quality. Always good. Best chili cheese dog i have ever had... and i know chili cheese dogs.

A mánager whos name is Dilania in passaic 23 gregory avenue passaic new jersey who has given me the WORST CUSTOMER service yelling at me and all the cusomer. Very rude and states that she can scream and yell at me .Also all of the employees there did not even budge And were toó afraid to talk in her presence in fact one employee approached me and said she treats customer s and staff BAD all the timé and no one has doné anything about it . If someone can please contact me and do something about this. Thank you

date 7/21/17 wife and I came to the store to find dirty floors tables and drink area and the workers not caring about the area. The workers are not happy to serve the public no smiles or a greeting nothing wrong with the food yet. We've been coming here for about 4 yrs and it seems to be getting worse the store is in Union City Tn. #11849.We like coming to the store just don't feel like we are welcome to much playing not enough work.