Burger King
reviews and complaints

Monday DEC 04 2017 6:25 pm Bisbee az, 85603 15 min ago I bought a chicken sandwich meal medium fries medium drink, I ate most of it about a quarter left of sandwich, I noticed a round white object, looks like a pill of some kind so I showed my wife my son, I pulled it out, seemed to b emmbdded in the cheese, it is a pill I cannot identify what type of pill it is but there is an inscription on It its faint but its there, white and round, I took it in to the restaurant and spoke with Anna the assistant manager showed her the left over sandwich with the pill in it she agreed it was a pill of some sort .she took the sandwich showed it to the cook and the rest of the employees they agreed that it was a pill that was imbedded in the cheese in the sandwich, the assistant manager, Anna offered me my money. Back I didn't accept it, she took a picture of it as I did and I told her my concern was if there were more pills in the sandwich and how many I could have eaten and I hope I don't get sick due to and allergic reaction to the substance in the pill, she gave me the website and number to call and file a complaint/ report its been about 30min I don't feel sick somewhat light headed and a bit drowsy, i will go to hospital emergency room if I being to feel sick, this is a very serious situation that could be hazardous even fatal To my health or life, or anyone else's I am notifing burger king and will be speaking with alawyer as soon as possible if I don't get I'll or sick before morning tumarrow, sincerely, concerned Jesus e loreto Jr,

I went to bk to get a whopper meal. I had to walk into cigarette smoke.
I am a VIETNAM VETERAN. We have A LAW--NO SMOKING WITHIN 100 FEET OF A RESTAURANT ENTERANCE. THIS IS AN ALABAMA LAW PASTED
JANUARY 2014. THERE ARE FEDERAL LAWS ; ALSO. I REPORTED IT TO A MANAGER. REPLY; PERSON ON BREAK. I ASKED FOR THE NAME OF PERSONS. REFUSED . ASKED FOR MANAGERS NAME. REFUSED. I GOT MY MONEY BACK. I WANTED NAMES TO REPORT TO HIGHER MANAGEMENT.
I WILL NOT EVER GO TO THIS bk AGAIN. BAD MANAGER; BAD EMPLOYEE WHOM I SAID ; " you aren't to be smoking within 100 feet of entrance."
HER REPLY; "so." I GET STIFFLED FROM TOBACCO SMOKE. I SMELLED ENOUGH OF THAT CRAP IN THE MILITARY; BESIDES SMOKE FROM WEAPONS. 4 DEC.2017 APPROX.3;35 P.M.

I just visited the Burger King at 4th and Philadelphia in Covington KY. I was so appalled and disgusted that had I not had my nine years old granddaughter with me I would have left. Unfortunately she loves you chicken tenders. I was given no receipt and waited for 8 minutes while the girls who rang me up who appeared quite high laughed at me and when I said excuse me she said oh im not laughing at you WHILE STILL LAUGHING. said she didn't want to take any more orders til she got caught up. Spoke to an [censor] manager who actually said to me what am I supposed to do? Im short staffed. Then the manager asked the girl why she wasn't ringing up guests orders (there us now a line of 10) and she said because their food wouldn't be fresh. Really? The manager took over and the girl said oh well I'ma clocking out. Literally skipped to the back and started talking to a cook. I counted the f.. k. Work come out of her mouth 12 times. This isn't the first incedent I've had there but it is the worst and I assure you it will be the last as I will no longer be a patron. Further I am a server and I go out of my way for people. I have people complain if I forget to fill their drink 5 times. So I never ever complain. But come on Burger King. This was awful

Burger King Malta Wilga Street Paceville
04 Dec 15.30
5048 Daniel G
Chk 701
My partner and myself were on holiday in Malta San. Giljan. We were so pleased to see a Burger King. We went in ordered a Chicken supream meal deal with a strawberry milk shake also a Double whopper and a cappuccino meal deal both with bacon extra. The total of the meal was 17.75 Euro.
The 1st problem was the receipt did not say what we had ordered,
2nd problem The chips were cold
3rd problem the milk shake was just a cup full of sugar
4th problem the cappuccino was just black water.
I went up to the girl who served us and told her about these problems her reply to the receipt was it still means we had the meal deals. The chips her reply was they have just been cooked (that was a lie because we had stood 15 minutes waiting to be served) The milk shake her reply was there is nothing wrong with it even tho i gave her the chance to taste it she refused picked it up and threw it in the bin and never gave me another. Before she gave me the milk shake it had spilled all over the sides and was a very sticky cup, i had to put a serviette round it so my hands did not get sticky.
The cappuccino was just a cup of black water (Discoloured) as if the coffee had run out. We had to ask for BBQ sauce i got charged 50cents and no receipt given. This girl could do with a lesson in customer service and how to clean tables . We was the only ones in there for a good 25 minutes and no tables were cleaned. Throwing our change down onto the counter was not very nice either. This Burger King is a big place but the customer service needs help. I do have photo, s and the receipt.

Dec. 4th. 2017
Ordered the Snickers Pie, it was moldy when i opened the box, about 2 minutes after I paid for it. This was clearly already moldy when it was sold to me. Not sure what else to say here for the 350 character minimum... The food was inedible as you can see from the pictures. It was night time, and I almost ate mold because it was dark outside.

I revived a chicken sandwich from the Zinfandel location that was almost completely black from how burnt it was but it was cold. The French fries I ordered were day old and cold also. None of the food we got was edible. My mother's hash browns were cold and old. My boyfriends burrito wasn't even rolled causing a mess. My mother also got a sandwich with one piece of bacon and cheese.

New Smyrna beach, Florida. State road 44.
Place needs to be torn down. Moved to the area 3 years ago. The most disgusting place ever. Always dirty, employees sloppy and rude. Employees on their personal phones, long long times to get food. Food cold or order messed up. Today, 12/3/2017 my husband wanted to try it. Wrong! I got there and the first Thing I hear is if you want to whopper we don't have any if you want ice cream or shake we don't have that either we have to have cash and exact change exact change no cards. I said are you kidding me why? The guy said we just don't have change and we don't have any ice cream or burgers. What the heck! This place seriously needs to be torn down. I won't even let my granddaughter going to the player area it's so gross not clean. During the summer it's hotter than Hades! Just get rid of it! I tried to call, when I got home from McDonalds. The Burger King store had the phones turned off. Constant busy signals for hours. I gave up .i wanted the stores identification number to complain to headquarters. That place makes me so mad and sucks!

On the 3/12/2017 I went to Burger King at butlins I purchased 2 cheese burger it cost £3.59 each they were the size of McDonald's 99p cheese burgers we brought them as a take out so never took them back they tasted of rubber and were not worth the price I feel ripped off I have taken pictures of them before we put them in the bin the fries were nice the Burger King was butlins Skegness #012439 I'm not happy. With my first visit to Burger King I don't understand how you can charge £3.59 for a burger that McDonald's sell at 99 p

We walked into the burger king on 71st and riverside in tulsa, ok on December 2, 2017 at 4pm. It seemed super busy but we were willing to wait. While we were waiting we quickly realized they had sole attention to working drive thru and ignored everyone in the lobby. A girl came to the counter because they messed up her burger 4 times. The manager laughed about it after he gave her money back and she walked off. She was allergic to tomatoes and they kept putting them on her burger. Then when they started helping the woman in front of us it was with ungodly disgust! The woman working counter was hateful and her face was literally the "resting b[censor]" face look. The manager never helped but rather stood watching! We left and found somewhere else. Absolutely horrible!

-Kristi
[protected]@gmail.com

I was at the Burger King at 3109 route 38 mount laurel nj 08054. I ordered a veggie burger dressed like the rodeo burger minus the bacon. I don't eat meat. The manager had an issue doing this. When I meantioned it appears it is an incoveince cancel my order he cancelled it and walked away. Leaving me with nothing to order. The rest of my family 4 other people ordered food and where able to eat and not me. Nothing. The workers didn't care and the manager was very disrespectful. They didn't even ask me if there was something else I'd like to order just told my husband the total.

ent this Saturday morning to the Burger King in Roswell New Mexico at 7:15 AM to get a breakfast and could not get any service and finally a mentally [censor] employee finally came out and started mumbling at me and could not help! You need to investigate the Roswell New Mexico restaurant ASAP! at 1905 N Main... You should not open that store for breakfast on Saturday as there is no manager and no help! Seriously!

On Nov 27th 2017 I went to the BK at 1044 Delaware Ave Marysville Ohio 43040. I want inside to order takeout. I ordered a Whopper Jr. The drive thru was busy. Within a couple minutes my order was up. I stood waiting for someone to give it to me. Finally after 5 mins an employee ask me what I was waiting for. I told her the order that was sitting there for 5 mins. She said Oh sorry here you go. Thanks BK for wasting my lunch time and for the nasty cold sandwich. This is how it should have gone: Oh I'm sorry you had to wait so long sir and let us get you a fresh hot sandwich.

My grilled chicken sandwich was cold and the middle and my whopper was cold and my fries was cold and double cheese burger I had a very bad experience tonight and I called the store 2 times and no answer. I will not be visiting Burger King on the blvd no more because they have very poor customer and very poor food. You can call me back at [protected]

I was in the burgerking on 2696 sw college rd. Ocala florida 34474, i witnessed a employee with shirt black hair and blue glasses and a Hispanic male in the bathroom hall sexually groping each other, I soon returned with my family the same night and witnessed the same two in a car the girl straddling the guy I asked a boy at the register her name he said makayla I hope something will be done

Walked in to the st stephen burger king around 10 pm December 2nd..4 people were there working, one just had spilled water and disappeared, the other was sweeping garbage, one was washing dishes, the other was cleaning some racking hollered you have a customer ...I waited about up to 15 minutes no one decided to wait on me...I live about an half hour drive from St Stephen

went to BK pineville, NC, ordered 2 spicey chicken sandwiches, fries and drink. waited 13 minutes for my order. Then wen to get my drink and slipped as someone had spilled something and it wasn't cleaned up. Did not get spicey chicken, was a patty with may. both sandwiches were room temp as were the fries. When i went to put my tray back, garbage cans were overflowing, so had to put my tray with wrappers on top of others like that. By the way, the floors were filthy, not a nice BK or experience. Won't be going back there. Hope this reaches the right person as this BK is closest to my work place. thanks Linda carr

Came for breakfast, after ordering they tell me I will have to get a croissants sandwich instead of biscuits because they ran out of biscuits ! Its 9:00 am on a Saturday morning ! Running out of biscuits ? So I get croissants the sausage was hard not a good sandwich threw part away ( pic)
Very disappointed would like a coupon for a free meal to compensate. Normally don't have this problem . also took forever for order ! Employees seem not very happy here . manager should take care of situation better .
Bruce Honga
1027. 18th Avenue
Longview, Wa. 98632

I went through your drive through in the erie pa west 26th street location and your employee was very rude. I looked at her name tag and it said Ashley. When I placed my order I told her I had a coupon. When I got to the window I showed her my coupon from my phone. In a very rude voice she said " you need to tell us at the window it's a mobile coupon". Also I ordered chicken fries for myself and for a co worker because we were on break and instead of 9 they only gave us 7 each. Needless to say I will not come back to this location.

I was getting breakfast this morning at your Shields location in Fort Collins, CO. And a customer, a young guy, was in line in front of me trying to get anything he could with a hand full of change but unfortunately your menu doesn't accommodate. He seemed hungry, and I felt bad. Your employee, Nick bought him an entire meal. I'm 43 years old and I have never seen a fast food employee do something like that. It's a very good face to have on your company. Even better, I think he made that kids day. I only wrote this as a complaint because I wanted to make sure someone saw this so it wouldn't go unnoticed. Have a nice day.

I didn't have enough cash to buy 9 $5.00 gift cards for my son to give as gifts and was told by the manager that I could only purchase them with cash? While she was polite it wasn't made clear especially since I only need 3 more
(I was short $15.00 in cash in addition to making a $9.00 food order.

I just it was unnecessary especially since I had ordered something and was using the same card that I would have used to purchase the other 3 gift cards.
I could see cause for concern if I was purchasing large sums, but $5.00 gift cards; it seemed a bit excessive it was very frustrating. I would welcome an explanation.