Burger King
reviews and complaints

Hi, I just got home from burger king in bramalea city centre last night 24th june and I asked for a whopper with my small fries and a drink the cashier went inside to double check with the manger to make 3 transactions as we are 3 different customers. Then the manager aminjit came out and spoke to me so rudely. She asked me were you here last week I said I got a free whooper with a small fries and drink purchase on the 1 st of june from this location she said she can't give me a whopper with my receipt and she went away. I personally felt it was very very impolite. I am a regular customer of burger kind and I often go to missisauga/ brampton/ toronto locations. I never saw or heard anyone talking to me like that in burger king.in the receipt it says after completing the survey I need to write down the code and buy small fries and drink. And that's exactly what I did. This is definitely going to change my future visits to burger king. My receipt number is 12512.
My evening was ruined because of the way aminjit responded to me when I wanted to buy drink and fries with the use of the coupon. She said "you were here last week right" well do I really have to tell her if I was there in the mall or at burger king a week ago? As a matter of fact it was 4 weeks ago. I am totally upset with the whole situation.
If you need more clarification you can email me at [protected]@ymail.com.

I was visiting Burger King in Jackson square on Sunday evening I ordered my food and I was waiting while the lady came with holding mop to mop the front store and cashier asked her to hand out my food and she touched my cups without washing her hands and when I asked her to wash hands before touching the food they start laughing and talking how I asked them to wash hands but still they didn't wash hands and either said sorry I work in food I know the safety is important in food people can get sick... that didn't happen first time with me in that restaurant.

An employee at Burger King in St Paul, Minnesota is a pornstar. I believe this to be disgusting and down rite not sanitary. It's nasty that she makes our food serves our food all to go sleep with someone on porn hub. Please fire her. Stacey oden. It's disgusting to even have someone like her working there and touching our food. I speak for all families, men, women and children. We do not want a prostitute or a pornstar making our food. Please resolve this issue. She has to go.

My wife and I ate at the Burger King in Claremore, OK on 6/23/18. We were the only customers in the restaurant. After we had gotten our food one of the employees sat down right behind us and was talking very loudly to two other employees that were seated across the restaurant. After a couple of minutes he started to use profanity behind us saying "[censored]" and "kicking [censored]" to the other employee on the other side of the restaurant. Every now and then he would get up and start walking around. Made us nervous. The store manager was working the drive thru and was oblivious to what was going on out on the sales floor. At one point after we got our food, I went up to the counter to get some zesty sauce, I had to ask 3 times because they were so loud yelling that I couldn't be heard. We ate our food. The onion rings tasted old. When we took our tray to the trash can they had started to empty it and stopped midway and just left it there to do something else. I looked around for another trash can and that was the only one there. We set our tray and trash on top where the tray are placed and left. It was not a good experience. We have always heard things about the BK in Claremore, OK and we understand now. We will never eat there again. It was very unprofessional

Let me start off by saying I love Burger King but today I sat at drive thru for almost 45 minutes waiting for someone to answer the speaker. I was told to hold on twice. Once I got my food, it was cold, the fries was greasy n my drink was water down. The burger was under cooked n the veggies was good at all. I never received my changes or receipt for my order. This was the worst service every. The address for this particular burger King is 3917 Rivers Ave, North Charleston 29405

6/25/18, Host:Petra Order 302 at 6:16 am, 330002, BK#11416

Placed order, I was waiting in drive thru line, noticing they were very fast! The person in front of me pulled up to the window, and they had the bag out the window immediately. I pulled up, gave her money ($20), she handed me bag, gave me my dollar bills back and no change, then left the window. I did get a receipt that shows correct order, and how much it was, but my receipt does not show how much I gave her and how much I need in return. I didn't wait that long because it was just change, but that is not how to operate a business. Somebody is making out the all the "change" if this happens regularly. I will not be going back there.

Does burger king put on their career site "hiring for laziest employees" im here in lubbock texas at the burger king on university before loop 289. They refuse to even go get sauce or refill ice, ketchup. The place is dirty and has tons of flies...these people are a joke. Get your stuff together bk, you running the ghetto now, these people are literally just standing around doing nothing right now as i type. The dude at the counter is slacking off when there are 4 dirty tables. When i slack off at my job people die. You hire lazy people that dont want to work here, why even hire them? As a company ive now been reminded why i dont eat this garbage anymore

So on Friday I went to the Viers Mill Burger King and they completely messed up my order. I live about 45 minutes away in the Odenton/Ft Meade area so I have been trying to call the store to speak to a manager but the number on their website isn't a working number. I ordered almost $23 worth of food and only recieved half of my order. I did not receive my drink, my spicy chicken sandwich or my fudge sundae.

If this story is true and have no reason to believe it is not. Than you just lost a frequent customer. These Louisiana employees and manger should be fired. The police is here to protect, they don't share there political views like some federal agencies (FBI). They would protect your employees if required. Either you sever all the people or none. I know you would not put up with this in Canada. Vince Scatuccio

I was returning home to Pennsylvania after a business trip to Richmond Va. I stopped at the Burger King at 740 Warrenton Rd., Fredericksburg, Va. about 2:00 PM Friday June 22nd.
I placed my order. I had to ask for my receipt, which was so poorly printed it could not be read. The store was not busy except there was a long line of customers waiting on their orders. There seemed to be a lot of confusion in the kitchen with getting the orders out. There were lots of sandwiches on the ready rack going nowhere. There was mass confusion. Then the lady (I'm guessing the shift Mgr.) started asking waiting customers to see their receipts. The confusion went on and on. Finally it got the point I couldn't wait any longer. At least 30 minuets maybe longer. I told the clerk at the register to give my order the someone that looks hungry because I was leaving and couldn't wait forever for a simple sandwich and fries order to be filled. His response was shouting out "Hey this guy is leaving ". How rude. So I left with a $9.17 small soda. No one offered a refund or a apology. Disappointed former customer.
Would like a response. [protected]@dejazzd.com

ZERO stars . Horrible Service . I rode my bike 20 mins to get there at 9:40 only to be told the lobby is closed . I ask why and she says the managers told her to close cause she was short staffed . I said ok cool can i get your managers name and number and she goes i cant give you his information . I told her i just rode 20 mins either you take my order of give me your managers number and she says she can take my order thur the drive thru . I told her im right here at the register . whats the difference ? It shouldn't be all this for some fast food . I ended up just leaving . This isn't the first time i had an issue with this place . I'd advise to avoid this place all together .

I went to the drive thru at your store on Cache Rd in Lawton, OK. I ordered a #1 with cheese, no pickles, extra ketchup, small, with a sprite, no ice. I also ordered an apple pie. Nothing wrong with the service at all, that was great, but the food: the bun was stale like it had been sitting out for days, actually the entire burger tasted like it had been under a heat lamp for several days. This was at 1100 hrs, a time I would presume that the lunch menu would be made fresh. The fries tasted like they were reheated several times. The apple pie was dried out, crust just broke off and the apple spice part of the pie was like old Jello.
First time I've ever had bad food from this location. I hope this isn't going to be an ongoing issue.

The service here at this burger is horrible and they are rude. The cashier and manager need to be FIRED. I went there last night to order food, my service was horrible I ordered food and five people came in after and ordered food and they got there food right away and I was still waiting. A women and her son came in after me told cashier what she wanted she dropped everything and made her food right away and gave her food to her and son and I am still waiting. I thought it was first come first serve I guess not here. The place is dirty and trash all over the place tables are dirty and food all over them . Bathroom are nasty. Sorry my experience here is horrible and rude. I will now start to go somewhere else from now on. The cashier and the manager need to be, I truer to speak to manager she is busy she kept taking more orders from the drive thru and the cashier was the same kept taking more orders to busy to talk to me to solve problem. (FIRED). Thank you Doris

Friday June 22nd 9:30 ish in the morning my husband went through drive threw like he normally does and was discriminated based on his appearance ( noticeable tattoos ). As my husband was going to pay he saw from the corner of his eye that the manager was visually inspecting his tattoos. As he handed the manager the debit card he notice it had a girls name on the card which was mine then went upon saying this is a girls card this isn't you. Now my husband and I are loyal customers always through drive threw either him or myself or sometimes together never has any other employee or different shift manager ever denied him from using my debit card. My husband felt like he was humiliated and judged based on his appearance. I later confronted the manager and made him aware that he was very disrespectful and told me he was only doing his job. We feel like the manager judge him on how he appeared to look and if he was doing his job why isn't this policy of card holders name implemented each time ? Very very unprofessional and disrespectful!

I stopped at burger king to get a 2 for 6. 1 chicken sandwhice and 1 whopper. The whopper was great the chicken sandwich was so burnt. The worst ever it looked like a burnt burger. I was so disappointed because, I was all the way home when I realized it wasn't any good. This is actually the 2nd time they did me wrong . Last year they charged my credit card twice and it was at night time like it was tonight . They need to make sure they hiring the right employees.

On June 22nd 2018 at 11:54 p.m. I went to Burger King at 1088 Broadway Bayonne New Jersey and ordered Two Bacon King burgers that was raw in the middle. Yuk. I was so displeased that I got back into my car and took them back, my stomach is killing me for what I have eaten already. I would like someone to contact me at your earliest convenience at [protected] thank you so much.

Cameron Arizona location. I come here all the time at least once a week. Well this evening I placed my order to the newest team member who I did not get his name. I placed my order and I requested for all meals to be off the grill and he did know what that meant. So I asked to see if I can get one of the meals to to so I can pick it up later to keep it warm. I young man said "we do not do that". I was very disappointed because I placed at orders like this in the past. The young ladies who I place my orders have always did 100% guest satisfaction.
Later when our number was called I repeated on the Togo order and the manager Israel gave me a bag and said all orders go out together. Very rude I do Not Israel should be in the restaurant business. You need to find a well trained manager with customer service experience.

On June 22nd around 9:30pm I walked into the Burger King thats right by my home located at 1590 Hutchinson River Pkwy, Bronx, NY 10461. I went to get food for my daughter, no one was at a register after waiting for about 5 minutes my husband then asked the lady which seemed to be the manager on site "how long before someone can take my order"? she then responded with an attitude and said "Sir if you take a look you'll see that it's only me here" I then responded to her unprofessionalism and said "he only asked a question" which she then ignored and kept us waiting. we waited another 5 minutes before we asked again and this time she told us "if you can't wait then leave and come back tomorrow" feeling upset because of her rudeness I told her "no I will not leave my daughter is hungry and I want my order taken" she refused to take the order and clearly said "I'm not taking your order" and told the other workers not to take my order either. The other worker was afraid and not sure of wether she should take the order or not but she did anyway, while she was taking my order this manager kept repeating "i said don't take the order" making her feel intimidated and afraid but she was very kind and took our order. I have been coming to this specific burger king location for about 9 years now and I have never had such a bad experience with any of the employees there up until today. Most of the managers know my husband and myself and for her to tell us go home and come back tomorrow or I'm not taking your order was beyond unprofessional. People with that attitude shouldn't be working in fast food restaurants or dealing with the public. I hope the right protocol is taken towards her and this never happens again.

The St. Francisville Louisiana burger king owners response to his employees behavior to police officers trying to order food at his establishment was unconscionable . I will NEVER go to any Burger king again and will encourage everyone I know or talk to to do the same. NO RESPONSE from bk's corporate offices to the sheriffs requests is inexcusable and elevates the discrimination from a particular franchise to a corporate policy problem of great importance! Unbelievable!

On June 21st I ordered food for not only myself but for my co workers. I asked for my receipts and the lady told me the receipt is taped to each back. I looked and they didn't have the total of my orders or time on the receipts only the food. I asked for a receipt with that information and she told me they only give receipts to customers that pay with credit cards. I am not sure when this new rule started but needs to be changed back. I am responsible for giving the correct change back to my co workers when I pick up their food and can't do that if this company doesn't give receipts to the customers.