Burger King
reviews and complaints

I was trying to put money onto my BK gift card to refill it and they don't use it anymore. They I had to go to CVS or Walgreens to try and refill it. When I went to Walgreens to try and refill there, they said that they couldn't do it. So I was left feeling dismayed about trying to refill the card. It doesn't expire and I've been using it for a long time. What I want to know is why they stopped?

At Drive Thru — I ordered a # 8 combo, medium, sprite, no salt on the fries. Cashier repeated the order as chicken sandwich with a sprite and amount $, When I pulled up to the window the cashier took my credit card to process. I simply repeated "no salt please" she slammed the DT window. I watched her throw the food I ordered I the bag aggressively. She all but tossed it at me thru the DT window and slammed the window again. I started pulling off when I realized I did not get my receipt. I need my receipt to turn in for work expense. I backed back up to the window & I asked for the receipt and when I said it was not in the bag she said I did not have to get an attitude. Which I did not. when she handed me the receipt and I took it she said "You don't need to snatch you raggedy bi*h."
I was nice to the cashier. I am here in Clearwater for work. I do not live in Florida.
This cashier needs anger management or find a job not working in the public. I can only imagine how she must treat senior citizens.
I called and spoke with the manager and she said she would talk to her and apologized.

Burger KIng
1888 Gulf to Bay Blvd
Clearwater, FL 33765
[protected]

581 Katrina
Sept 16 2018

Went to your establishment at the corner of French Ave and 3rd Street in Sanford Florida 20 minutes ago and ordered food. Got to the window and wanted to add a orange fanta freeze after seeing the sign by the drive thru window. The worker told me my total when I pulled up and I asked if I could add this item. I was told no. I asked if the machine was down and the lady skeptically shook her head no. I then asked why I couldn't add on and she shyly stated add on were not aloud at the window. I drove out of my way to a different establishment because I felt this was wrong and did not want to spend money where I was told I could not spend more money. I frequent Burger King however this one is close to my new residence. I have never been told this before and do not understand why I would not be aloud to spend more money at an establishment. If you would like to respond to discuss this my email is [protected]@gmail.com. Thank you!

September 16th, at about 5:50 PM, I went inside Burger King, about to purchase a kids meal for my son, who was waiting in the car outside. I am a diabetic, as well so I wanted to use the bathroom before standing in the line. Just to mention, I used Burger King the day before, and 2 days prior. Imagine my surprise, when I was denied entry to the bathroom by the Burger King security, because I didn't have a receipt in hand, mind you, I was about to purchase a meal for my son, as we were coming from a funeral. Not only that, but the security was very rude, and I really can't believe this is how customers are treated!

This is the location in Jamaica, on St James Street. Apparently this is a rule. Customers like myself, are turned away for not having a receipt in hand.

I WILL NEVER USE BURGER KING AGAIN, AND I WILL PUT THIS INCIDENT ON FACEBOOK, AND ALL SOCIAL MEDIA, I POSSIBLY CAN, AND BE SURE TO TELL ALL MY FRIENDS AND FAMILY, WHO WILL ALSO TELL THEIR FRIENDS AND FAMILY AS WELL!

I WAS SO EMBARRASSED!

I came to visit your Burger King on Memorial Dr in Stone Mountain Ga at 3:05 pm. I was told to wait and wait I did, patiently. After waiting, the young lady on the headset came back on whom I later found out was the general manager saying ‘Am I retarded or what?' Because I didn't hear her. There was no apology or how may I help you. I'd just like to let you all know that this is the sort of treatment your customers are experiencing at this location. This Burger King is at the intersection of Memorial Drive and Hairston, next to a Panda Express.

This happened wednesday sept 12, 2018 at approximately 7:30pm. Receipt survey code [protected]-080009. I went into the janesville wi burger king located on center ave to order an ice cream cone. A young male came to the cash register and took my order. He then went off to my left and rummaged around. Suddenly, he hollered "pat! Where are the ice cream cones?" a female voice hollered back "right where you are standing!" he hollered back "can't find them!" a female appeared and handed him some ice cream cones. He filled them and handed them to her. She then brought the cones to me. I asked if she would put them in a container... Meaning one of those cardboard trays that you can get at most anyplace that serves ice cream cones... You can put 4, sometimes 5, cones in them and they stand straight up. She went back to the cone dispensing area, looked around, then pulled out 2 plastic drink cups, jammed the cones upside down into them and handed them to me. At this point, I was so disgusted I walked out. My wife, out in the car, looked at the ice cream cones upside down in the plastic cups and said "what is this?" I replied this is what we get for coming here for an ice cream cone." picture attached. Unbelievable!

The previous time I went to burger king on center ave in janesville wi, I witnessed what I consider to be troubling hygiene. A male (I would guess he was in his 30's) was standing just outside the entrance doors... And I mean just outside... Smoking a cigarette. He tossed the cigarette in the bushes next to the door, came inside, walked down the rest room corridor and into the serving area of the restaurant. He then walked directly to the counter and served some french fries to some kids that were standing next to me. He couldn't possibly have had time to wash his hands after smoking. It really turned me off.

Not really happy with this bk center ave location. The food we got recently (coupon for your chicken sandwich) tasted like cardboard.

Hope you can bring this to the attention of this location's owner. Thank you

On September 18, 2018, I was an employee who had his hours cut because I go on family vacations and I am a full time student in school. I was told this by two managers, Miguel Gomez and Juan Rosario who manage the Burger King Store at 4330 N. Harlem, Harwood Heights, Illinois 60706. When I asked why are my hours cut? There is currently a new employee who is a female and also a student, but she was given 30 hours for the week. How is this fair? This sounds like discrimination! This does not sound like something Burger King practices with his/her employees. This could definitely be a law suit. Your managers should be trained to treat employees with respect and provide a better reason for why your hours are cut. I was never told I was not doing my job well, intact I was given a $.50 raise recently and was told I was doing a great job! I had worked for Burger King over a year (July 2017-September 2018). I refuse to work for a company who does not allow their employees to go on family vacations and are a full-time student in school. I resign!

MY life bought me some chicken nuggets from burger king .On Memphis Avenue in Cleveland.I got them and started eating them i bit down and found bones in my mouth so i tried one more same thing again.She took them back to the store.The girl there said she would bag them and send to corp, Did you get them one two I did not here back from any one there, Or corp i want a reason why this happened, I could of choked on this, If not i will get my lawyer in this matter if i have too, I need answers on this its been a few /Sorry no free food wont get there again. phone number is [protected] DAVE.

I ordered some food at burger king on the drive-thru, after a long day i was hungry!

They gave me cold whopper and fries ( i checked my food when i was around the corner from location), and it was cold. Yes, i was mad, but didnt feel like returning and complainning. So i went home. Although when i got home, a few minutes away from restaurant. I popped my food in the microeave and i sat down, then i reached for the ketchup in the bag and there wasn't any. Thats the reason I decided to complaint.

When i was going thru the drive thru the kid at the window asked me" you want any sauce for you order?" I said "yes ketchup please, thank you"..

You see what i mean? Im mad, had i went back i could have easily made the kid but why.. their job is to easy to be screwing it up like this. Stop hiring these people man.

Employee smoking on the job in there work uniform I find this very unacceptable. Burger king needs to be better this was one of my favorite restaurant but seeing employee smoking weed is a bad repetition. Drug tests should be one of the things you do before hiring someone. People wouldn't want to see someone smoking then coming to make a order or a take a order. My last visit there which was on 09/15/18 a young lady name shonica was being very unpatience & rude.

I was the only person in line..manager had her back to me...never turned around..she was talking to a employee that was just getting ready to work..( she stated to me as she was handing me my bag that she needed to clock in..)...the drive thru person came over to take my order...manager was just staring at order board, standing in front of fries...still NEVER turning to see if ANY customer had come in...

I ordered food when I reached the window I was cutting the coupon then all the sudden I was approached by the manager with an attitudet telling me I need to have my coupons cut up before coming here.
I told her that I won't be coming to Burger King
She answered back we are located on 18301 and Harlem.
Then the cashier asked to pull forward and she will bring my order to me
The was not ready and there was only one car just pulled behind me
Time 11:51 am
Order # 319
Burger location 18301 S Harlem Ave Tinley Park Is
Manager name Tashi that's what the cashier told me Tashemia

Dear Sir/Mdm

At 15 sept 2018, 7:30PM. We visited Burger King which located at Toa Payoh INT. When I approach the counter and speaking to ms Farah about my orders, there was another Malay customer standing beside me. She immediately attend the Malay lady and left me half way there. I don't know whether it's part of your training. Well. Nevertheless, it was unacceptable.
Thanks for your time reading. :)

Best Regards

At burger king off commercial and around 82nd approximately was are drive thru around 6:25 am trying to order food and the representative was giving me a hard time placing my order — she try to cut me off before making my order — is that all — and I told her no — asked her about smoothy orange — I wanted to find out if it was carbomated orange fanta — I hate carbonated drinks — she would not answer — she was very rude and I blew up on her and called her a predjudice [censored]!

This has happen twice to me the first time I got 2 meals 1 for me & the other for my husband we both wanted onion rings well we got our food & my husband looked in the bag & said we're good so I pull off as we're going down the road I started eating my onion rings I ate maybe 3 & the rest were fries so my husband checked his & they were the same way. So then tonight my husband went back to get me something to eat & instead of getting my onion rings they gave my fries again 😡😡

It took about 30 minutes for us to receive 3 ten piece nuggets and only one window worked. The food was cold and tasted old and the service was terrible. The workers were not very kind and didn't give back correct change. We also asked for ranch and received no condiments. With a line so long, and such a wait we weren't going to go through again to get this fixed. On top of this, with the honking impatient people also waiting on their cold food, it felt extremely rude to check the food before pulling off as I knew most people were in a rush. I don't believe I'll be attending this particular Burger King again due to the poor service and food. I feel as if it's almost impossible to mess up chicken nuggets but certainly, it was done. And with as long as the wait was I feel that they should've been hot. I would not even give this area 1 star.

Went to Burger King at 640pm on Friday September 14 2018 order 13 store 4801 crescent blvd drive thru food was cold and soda was water so upset I'm here three times a week.. decided to to just go since I was in a hurry and get all the way home to cold food and soda that was no good didn't wanna return so just had to rewarm upset I love Burger King .. but come on please

Hi I've ordered a big order from your lawrance and markham's area and did not recive half my order I went back with the receipt as I was missing one kids nugget meal and 2 original chicken sandwich meals and 2 whopper with cheese meal my order came to 147.68 they took my receipt and said they where in the bag I would not waste my gas to back as I was hosting a kids birthday party

Today I ordered a BK Croissant with bacon.
I asked for a larger size and I got rejected then I ask if I could get a pop instead of coffee they also denied my request.
When getting my order once seated I've noticed that I was given a Jr Croissant instead of the regular sized one that I am accustom in receiving
PLEASE ADVISE
And also no refills

Also their is no free Whopper once completing survey on back of receipt

I never felt so ripped off like this before

I've had to take my food back on several occasions.Either it's totally wrong or cold.Today a pregnant employee was rude and snatched something from me and eyeballed me. Somebody need to be a secret shopper in the drive thru because I think the girl name was Teresa .I just know she's a black pregnant girl with dreads.If she don't want to work then stay home.