Burger King
reviews and complaints

This week I stopped to try your new sour dough burger as it looked very appealing on your advertisements. I went thru drive thru, and as I parked to eat my burger, the bread was very slightly toasted. I went in to store and showed them my burger. They made another and it was only slightly toasted again. After spending $9 or so, I left very disappointed. I think your ad is not even close to the product served. I never make a complaint for products I purchase. But in this case I felt you need to know my dissatisfaction.

You're cashier at the window approximately 5:25 p.m this day April 20th is very rude. Asked about an ice cream cone. She says I dont have so i ask for an Sunday. She says I have to have ice cream for that. She never specified there wasnt ice cream. She need retraining because she has no good customer service skills. Its ridiculous to have such an attitude when it's her job. Someone needs to discipline her because I dont appreciate the attitude at all.

I used the drive thru at the burger king in BELTSVILLE, md on Baltimore ave ad I do most mornings...today though, Fri 4/20/18 it was about 230pm when I came thru...I asked for a large unsweet ice tea and 2 chocolate chip cookies...the tall young lady handed me my tea...I said could I have a cup of ice please, they didn't put ice in it...she looked at me for a minute and then left and came back with a baby coup of ice...I dumped the tiny bit in and said could I have another..., she said don't give that to me, throw it in the trash...I said no no, would you refill it please, that did nothing..she smirked and said no, we can't have that cup in here after you touched it...have a nice day...emphasis on nice...I said I wouldn't have to infringe my germs on you if I was given ice...but she had left the window...I drove off...my normal girls I have in the mornings are always so nice...even if there is a mistake (some of them always gave me sweet tea when I ask for unsweet)...well...I picked up one of the cookies to calm myself...hard as a rock! I am talking chunks of concrete with chips...i attempted to bite it..., ended up throwing it away.it just kind of thumped on the sidewalk..didn't even break...I doubt if birdies could peck it...I feel like I wasted my almost 4 dollars. There is no sense in this...plenty of folks need jobs...perhaps because this young lady dislikes her job and people so much she should work elsewhere not directly affiliated with people..hence customer service..because she failed at it miserably! Burger king is not cheap..., when i pay 2.94 for a large ice tea..make it worth it..if i want ice in my tea that should be my perogitive.., , she upset me and i was so nice...let me also mention i am a senior citizen...i didnt deserve her nastiness...I stop at this burger king almost every day on my way to work...

My son has been with burger king for nearly 3 years. During this time, he has been promoted to management, called in sick only twice, been very hard-working & extremely reliable. His possess outstanding work ethics! I went to pick him up from work at 1 o'clock today & he came out crying. He stated he had quit. He's is very fragile due to some extremely sad events that have taken place in his life the last few years. Some of his co-workers were bullying him & for days on end, he said nothing. Finally, he had had enough & gave it back. He got written up... They did not! Why is that!?!?! Also why is bullying happening in a work place? This is a place of employment not junior high school! He struggles with suicidal tendencies & extreme depression but no matter what, he has always taken his job very seriously & given his best performance every day! I am absolutely sickened that some 12 year old behavior has upset him to this level! That is disgraceful! Burger king has lost a very good asset! Perhaps it would be a good idea to teach your employees an adult behavior!

Every day I come here and there's always a group of drug addict hanging out in the same seats. Hogging up the space and talking loud and looking high on drugs...some of them nod out right there... I never see children in this McDonald's because I'm guessing mothers see what goes on in there and they see it's not an environment they want to bring their children to. You guys need to fix this issue and get these dope heads out of here.

Es I came in this morning to order breakfast for our business this morning and your gm came in didn't wash her hands was very and nasty to customers when ask for meat hot off the grill she was rude my orders were cold I call to let her know and she hung the phone up.. this is very ridiculous and something needs to be done she is like this all the time

Okay first of all I ordered the veggie burger combo which ate something which is [censor] Lee expensive in the first place. But then sure enough every like every other time I go through the drive-thru I get told to pull over and the bring it out to me okay I know you microwave the veggie burger so why in the hell do I have to pull up anywhere wait for it then it took 20 more minutes to get it finally and the reason why I think it took that long because she was waiting for the guys behind me food to be ready so she only have to walk her lazy [censor] out there once by the time I got my food it was cold how in the hell am I going to get a cold sandwich came out of the microwave. The onion rings were hard and cold there obviously cooked like a couple hours ago it was b******* ask her for salt at the window did not have it in the bag ask her before she walked back in she told me they didn't have any what the hell [censor]

I came in tonight around 8pm. The entire store was a disaster. Loud offensive music playing in the kitchen. The entire store reeked of marijuana. There is a limited amount of place to eat that are fast and friendly. This is the second time I have come in to the rudest managers I've ever seen. The 2 that were there were swearing and complaining the entire time. This is the last time I stop at this location. Unless you can get some new management at night.

She is very rude yells at the people that works with her very rude to people that come in Every time I've come in to eat she is always on her phone talking even if a person that is making a order she will have the phone to her ear and will be talking on it witch is very rude and I will not be coming to this burger king anymore cause when you are at work you should not be on your phone and when asking a worker or a boss something they should have there phone out of there ear and should be talking to the person that is asking something I have come to this burger king with friends and they have said that she does the same thing with them it's just rude

Dear Representative,
The meal was great, the gentleman at the counter was VERY HONEST and pleasant and advised my that the BIG SIGN for Spicy Nuggets $1.69 was WRONG and they were TRYING to get it fixed!
I bought them anyway but thought that this is not normal Burger King process.
Not looking for anything but thought it to be comical enough to share.
Unusual. Clearly labeled $1.69 and clearly was charged $4.25.
Burger King #7152 at Sloatsburg Travel Plaza on the NYS thruway.
Like I said the salesperson was very professional and honest.
Regards
Ken Kinkopf

Store number 2773 on college pkwy fort myers Florida the Hispanic manger is so rude to the customers and her crew after hearing the way she spoke to a customer so I sat there watch around 11:am one young lady ask her if she can change positions with another she just started yelling at her sorry I was a manger for 20 years and the way your manger handled her self was very unprofessional and she shouldn't be a manger

I went to the Burger King on mission street at 11:30pm and a man refused me service because they were "closed". When I politely pointed out that they closed at 12:00, the man shut the drive thru window in my face. My friend went around and entered the front entrance. My friend was yelled at and told to leave. All the employees were very rude and even threatened to fight us. They refused to give me any of their names, so I took pictures of them for evidence, and they threatened to call the cops and have me arrested. This is unacceptable behavior. If the closing time is 12:00am the location should NOT be closed at 11:30pm!

The young lady working the drive thru at your location in Las Vegas NV on st rose around 3.30pm on 04/18. She was very rude, so rude I didn't even want to spend my money with you guys. I talk to manager on duty but he was just as dole and rude as her. I felt he wasn't going to talk to her like he should, I'm pregnant and was actually having a craving for you guys and this the service I get never again!

I went to the Douglasville, GA location twice this month. The first time I ordered a crispy chicken sandwich and when I got home (15 minute drive one way) I open my sandwich and it's a veggie burger. Second time we order a kid's meal hamburger and a whopper stated specifically no cheese on either. Get home both have cheese. If I am going to go that far out of my way can they at least get my order right?

Burger King has a mix and match 2for 6 sandwiches which has the Whopper, Crispy Chicken or spicey
chicken. It's suppose to have Crispy crust and white breast filet. I ordered 3 special whoppers and 1 Crispy Chicken add onions. When I opened the bag and looked in the chicken wrapper, there was a fried semi Crispy patty but the chick was not white and moist. The chick was grayish and tough! The whoppers were OK but minus xtra onions that I requested.

My recent trip to the local burger king was very devastating and heartbreaking to find out that the beloved, delicious #5 Rodeo King burger meal was removed from the menu! This is very DISSATISFYING! and I will not be doing business as a customer anymore. Sourdough replacement is not the answer or a solution to this matter, the Rodeo King is the King of all the burgers available on the menu and the most value to us loyal customers that frequent burger king! Thank you for your time.

I went to Burger King 1294 Canton Road Akron Ohio 44312 in order to combo regular cheeseburgers one which is cheese one with everything on it without cheese when I got home I called the manager at that location and told her that they had put everything on both sandwiches she told me she was going to write me down on a manager's book when I went back two and a half weeks later the manager had not wrote me down on the manager's book and I had thrown the receipt away because I'm thinking I don't need the receipt no more because she's going to put me in a manager's book so when I went there to try to get my food replaced the GM was very rude to me and told me my name was not wrote in the manager's book I don't even think she really looked because she was supposed to be going out the door so when I called up there today the other manager said that he was there when the incident happened and there's nothing he can do and he can't tell me no none of the managers names because I'm trying to find out the manager's name that was there when I filed a complaint about my food I would like my food replaced or my money back

Went to Burger King at 910 Cypress Pkwy, Kissimmee, FL 34759. They said that they could not process my Burger King Gift Card #[protected]. They told me that the only way they could process the gift card is if it were in plastic form. The iGift was a printout from Groupon. The instructions showed that the vendor would need to key in the card number. The manager at the Burger King location said that their system does not allow for numbers to be keyed in, that it had to be in plastic form so they could swipe it.

I'm a employee at one of your stores that Jessica Johnson is GM at she has called me a son of a [censor] because I couldn't come in for work due to my child she didn't train me and the assist managers be cussing out customers as well as the employees at the store they also have the homeless people cleaning the store to eat when the customers be complaining about this, last week and early this week their was fighting in the restaurant with the employees and Jessica doesn't do nothing but follow up with children mess I Ashley Glanville don't want to work with her at this store so please can you call or get back with me at [protected] or at [protected]@gmail.com because they have no customer service respect at all and I can't allow myself being around negative people or before she tries to fire me I don't want to work in a atmosphere like this at

I move to this area about 6 months ago and I've been to this Burger King three times now and everytime that I get a burger it's ice cold and so are the fries. I've spoken to the manager about the cold food every time that I've gone and I can tell but nothing is being done about it. Last time I told him that my burger was cold he just went over and put it in the microwave for about 30 seconds and then I watched as he put his finger inside my burger without a glove on. Testing to see if it was warm I guess? So he stuck his finger in my burger without even washing his hands because I gave him the burger at the counter and I watched him walk around the counter and didn't wash his hands. And he had just been cleaning the front so I know his hands were dirty. Needless to say I just walked out and didn't eat my burger. Unless something is done I'm not going to go back again nor will I take any of my family there. I always wondered why right down the road the other burger places were packed and Burger King only had a few vehicles parked there. Now I know why!