Menu
Burger King Customer Service Phone, Email, Contacts

Burger King
reviews & complaints

Learn how the rating is calculated

1.2 4599 Reviews

Burger King Complaints Summary

230 Resolved
4352 Unresolved
Our verdict: If considering services from Burger King with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Burger King has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Burger King. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Burger King reviews & complaints 4599

Filter reviews by rating
5
2 reviews
4
0 review
3
1 review
2
5 reviews
1
9 reviews
Sort by:

Newest Burger King reviews & complaints

ComplaintsBoard
C
10:30 pm EST

Burger King manager sexual misconduct at workplace

I am an employee at the draper Utah burger king store #17146 and one of the managers ken makes work seem like an unsafe environment. He takes pictures of female employees and pressures them to doing things they are very uncomfortable with. I never feel safe at work because he is constantly touching me and other co-workers making me feel extremely uncomfortable. He gives cigarettes to minors and doesn't take responsibility for his actions. He is always yelling at us if we don't do the tasks that were assigned to him because he doesn't want to do them. He is constantly making jokes about peoples sexuality and gender. He wouldn't give an employee a raise because she wouldn't have sex with him. He is always down-talking those around him and is a horrible team member. I hope to never see him again knowing that I am planning on resigning from this job at the end of the summer when I move.

Read full review of Burger King and 1 comment
Hide full review
1 comment
Add a comment
E
E
Erikst
, US
Feb 06, 2018 11:08 am EST

I really hope this predator no longer works there. He should be in prison.

ComplaintsBoard
M
7:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King food... cleanliness

I went to burger king twice on cleveland & 5th ave here in columbus, ohio... i order a sandwhich it was cold an my meat was hard.. i went to it again today to order chicken nuggets an they were cold... they didnt taste right an the person that took my order was rude to me an i told her my food was cold an she told me to warm it up in a microwave... i dont like that

Read full review of Burger King
View 0 more photos
Hide full review
ComplaintsBoard
S
5:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King store not being ready to serve customers

Location 550 123 by pass in Seguin Tx .. Too many times this location is not opened or ready to serve during breakfast hours .. Most of the time they under staff .. Being that it's inside a Walmart store there a lot of customers get angry at the Walmart employees ..I usually get there around 8:30 am there's is barely coffee ready or anything else .. Sometimes it's as late as 9am .Just want you to know what is taking place at this location ...

Read full review of Burger King
Hide full review
ComplaintsBoard
B
12:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King bad customer service and fraud to me

Today this early morning around 1.00 am this morning I went to the Burger King drive through and order my food number 2 from the board that was double whopper with the meal when I done order food I went to the pay for food to the window and I have them 50 dollar and 1 cent because my food was 10 dollar and 1 cent The Who was on the counter I think she was manager she put that money in her upper pocket and tell me that's a fake money .i call the police after that on this incident and she think she was slick she came to the window because I didn't move from the window ask me did u call the police I said yes.than she go inside the room in the Burger King do some swapping with the money and bring the fake bill to the police to show .and tell he gave us fake money.thats a black neighborhood I never thought it's gonna happened to me they did fraud to me.and the I call the police they didn't even help me I told them to check the camera because she did swapping with money that I gave her than she gonna say u have to come tomorrow to check it.she cannot even talk right on that time when I told them to check the camera because she she know she did wrong.i know what bill I gave her that was from the bank .if I was wrong I knew it I never gonna call the police and file the complain to ur guys because it was totally wrong to me and they made me fool over there and fraud to me .its not about 50 dollar now it's about right and wrong. So this thing don't happen to another customer get wrong the name to Burger King and his franchise.the time and date of the incident was between 1.00 to 2.00 clock in the morning am and the date is February 1 2018.i want u to do something about it.thank u so much.at the last I want to tell u guys that she kept the 50 dollar bill.if u want to contact me my phone number is [protected] and my email is mandy.[protected]@hotmail.co.uk

Read full review of Burger King and 1 comment
Hide full review
1 comment
Add a comment
D
D
DontAskMe14
, US
Feb 01, 2018 4:44 pm EST

For the love of sweet baby Jesus, learn to use punctuation and proper spelling and how not to repeat everything you say three times.

ComplaintsBoard
L
10:45 pm EST

Burger King original chicken sandwich/made incorrectly 2ce in a row

Went to our local Burger King (located in Roslyn PA) about 10:15PM tonight. My grown son was with me & he ordered first, (2) 10 pc. chicken nuggets & 2 mozzarella sticks. I then ordered *1* original chicken sandwich *without mayonnaise* and an Oreo pie slice. We checked the order, (as it's almost always incorrect there). Of course, my sandwich had mayo slathered all over it. 😦 I went back to the drive-thru window, told them my [lone] sandwich was incorrect, as it had mayo & that it is a shame the poor animal died for nothing - as of course, the sandwich was thrown in the trash. I ordered the sandwich again; *without mayo*. The BK employee gave me french fries, in an effort to make up for the incorrect order. We departed without checking the order, as we were the only customers there and assumed they wouldn't get the same sandwich wrong twice in a row. When we got home, I opened up the bag, took out the sandwich and it had mayonnaise all over it once again 😡 I tried to call twice, they did not answer, even though they were open.

Read full review of Burger King
Hide full review
ComplaintsBoard
M
9:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King not able to fix my own coffee / rude manager

I went to the location at 5024 N U.S. Hwy 41, Apollo Beach, FL and told the girl at the counter that I prefer to fix my own coffee. She was a nice young lady who seemed a bit confused at my request. She gave me the coffee along with a whole bottle of milk. I said that I just needed a creamer. She said they didn't have those and I was welcome to take the entire bottle. I told her I didn't want to waste so much, so take my coffee and go ahead and put the creamer in but only half as much as I only use a little cream. She returned with my coffee which was almost white with creamer overload. It wasn't her fault so I accepted that and asked for one packet of artificial sugar. She said they don't have packets. She poured loose sugar into a cup, put a lid on it and handed that to me. As she was doing that, a woman who I think was a manager walked behind her on her way to the takeout window area loudly saying ... "And THAT'S why WE put the cream and the sugar in!" Evidently your slogan about "Have it your way" does not apply to coffee.

Read full review of Burger King
Hide full review
ComplaintsBoard
A
2:04 pm EST

Burger King customer service and food quality

Last week my husband saw a commercial saying that Burger King has the Flame Broiler again, he was very interested in trying it since he doesn't go to Burger King often. Last Wednesday, 1/24/18, around 6pm we pulled up to the drive thru. My husband asked if their burgers were flame broiled the person ( we found out later was the manager, Nicole) said "I guess so" with an attitude. We pulled up to the window to pay and they had us and several other cars wait in front of the store for our food. We waited about 10 minutes and when they came out the burgers were cold. I went inside to let them know that I would like a hot burger not cold. The cashier had a nasty attitude saying that I would have to wait a while. I explained that we waited a while to please be as quick as possible. As I waited my husband came in and said that they already ruined the experience with cold burgers, he didn't want it anymore. The manager Nicole started getting loud with my husband and screaming that they were short handed and she is doing the best she could. She continued to yell at my husband and told him to get out of her store. We were in shock, we could not believe the attitudes of these employees, the cashier at the front and the manager. As we were leaving the store we saw another customer complaining to another manager so we went back in to talk to that manager. She was very apologetic and explained that they were short staffed, Nicole continued her rant, screaming that she was a manager as well and no one can do anything to her. She continued yelling at the other customer as well as us. She continuously said that her name was Nicole and no one can do anything to her, she can act in any manner she wants and so can her staff because they were short staffed. My husband works in the food industry as well, the night before he was also short staffed, they did not have any problem with attitudes, food quality, or having people wait for their food. We do understand that it can be stressful but you always have to act in a professional manner. The customer is always right, even if they are wrong sometimes. Attitudes like that should not be in the workplace especially in a customer based industry, if it weren't for the customer Nicole would not have a job. I hope you do something to correct Nicole's behavior, she should be the example to her crew and understand that you should be professional no matter where you work.

Read full review of Burger King
Hide full review
ComplaintsBoard
L
7:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King other

Burger King at 139 Turnpike Road, Westborough, MA is an eye sore. It's an embarrassment to our community. It has looked under construction for years and upon research appears to be owned by one of your largest franchise owner. The Tyvek paper is starting to blow off - I don't understand why as a large corporation you would allow this to continue for years without stepping in perhaps you don't seem to see it or care but I do and would appreciate help with this eyesore! Fine the owner until he takes care of this - the McDonalds is close and always well kept and just had a renovation. I don't get this lack of caring.

Read full review of Burger King
Hide full review
ComplaintsBoard
G
12:32 pm EST

Burger King food and service

We attended metro centre burher king today my husband daughter and myself. We ordered to super whopper meals and a kids cheeseburger meal. We waited for 20 mins for food as only one cooking and one serving . When we received our food we went to the table which wasn't clean. We opened our food and it was cold and not well prepared chips were stale and burger was revolting . My daughter couldn't eat her burger as was stone cold cheese solid and bun hard.. u was discusted by this. No manager avalible. Also we payed £19 for a load of rubbish and wasn't happy at all.. when asked where nearest toilet was I was told that there want any at all and wasnt told where the nearest toilet was ...I am discusted with the service we had today and my husband and I won't be returning to a restaurant unless it's improved .. Mc Donalds wouldnt stand for this at all ans the matter would be resloved asap I hope you do something about this as this restaurant will loose custom through staff lacking and food laziness

Read full review of Burger King
Hide full review
ComplaintsBoard
M
8:34 pm EST

Burger King service

Went into Burger King yesterday in Post Falls Idaho at 1040--same time gentleman went in--right behind him in line, another man in back of me. Waited and waited for someone to come to register==-4-5 young men milling around. Asked in loud voice if anyone going to be waiting on us. Finally saw 2 ladies--asked if they were going to be helping--no response. Meantime man waiting in back of me left.
Finally woman came and waited on man in front of me, said nothing to me. Then she proceeded to look for next person who was going to take over at 11 am, kept saying she had other work to do. Finally a man took over register, but had to first load new tape before waiting on me. Time 1103 In meantime the 79 cent biscuit ad left the board. I told him I wanted it. Said too late, breakfast over at 11. Explained I was in line since 1050. He repeated breakfast over. Another customer who had been eating and watching stood up and said she had observed me in line for a long time. She said I should ask for supervisor. Clerk left, came back, said supervisor would not come out. At this time I loudly said I would complain on internet and that this was WORST service EVER received and would not be back. Went to McDonalds and relayed my story to them.

Read full review of Burger King
Hide full review
ComplaintsBoard
Y
8:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King old food and roach in my coffee this morning

I went to the burger king this morning at 3715 Little York Rd, I purchased a meal the meal as usual was warmed up seems like it was cook on yesterday. My coffee had a small roach in it. maybe I need to call health inspectors to go check out this restaurant. This is a health hazard. I have been there several times rushing on my way to work. this is much later in the day which is ample time to get a fresh hot meal. Do I need to got thru the neighbor hood and let people know not to eat there the food does not meet health standards. I am not stopping here. I am going to complain to the corporate offices. We spend our monies and we deserve better. We shouldn't have to go all the way to white neighborhoods to get descent food. If necessary I will but I will do my best to let people know not support that facility.

Read full review of Burger King
Hide full review
ComplaintsBoard
P
8:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King poor customer service

went to burger king this am at 1050 am in post falls idaho. there were 4-5 young men walking around. i had walked into burger king at the same time an elder gentleman did and another man in back--of me in line-- was not acknowledged. waited and waited--then saw 2 young ladies and i said is anyone taking orders? the two ladies got into a conversation.

when i was standing there waiting was looking at menu with ad for the breakfast biscuit for seventy nine cents. one girl came to registetr--took mans order who was in front of me--not mine--me not acknowledged. man in back of me had left. she was in a dither because had to do some other work and looking for 11 am replacement. at this time it was 11 am. man took over and had to put in new tape in machine. finally i got asked for order--the biscuit pic gone now and i was told not available breakfast done at 11. i explained i was there ten minutes before 11.
another customer who was finishing eating got up and told clerk yes i had been there for some time--clerk held firm--breakfast done. customer said should ask for manager. clerk went to manager and came back and said manager would not see me.

i remarked this is worst service i have ever received and would not come back to this burger king. company needs to look into this burger king--awful service. i then went to mcdonalds and got something to eat and told them about my burger king experience.

Read full review of Burger King
Hide full review
ComplaintsBoard
S
12:08 am EST

Burger King staff

Staff is very unfriendly, especially the main manager, she's really rude to the other staff and treats them like they are [censor], one of the other managers looked as though she was going to cry the way she spoke to her, she slams things around and yells at people, one girl said they are always short staff because people keep quitting, I would quit to if she was my boss, she should be fired.

Read full review of Burger King
Hide full review
ComplaintsBoard
M
4:06 pm EST

Burger King bad service at bk bk01470 400 e. cass st. joliet, il 60432

I went to this location on 01/15/2018. I ordered two #1's Whopper Combos. I had been there the week before and knew the pop machines were not working. I asked the drive thru attendent if they were now working she tells me yes (I really wanted a carbonated drink). I pull up to the window and to my surprise my order was ready. I thought to myself whoa that was awfully quick. As she hands me my drinks I noticed the kool aid jugs filled with pop. I told her I asked you if your machines were working you told me yes. I said they clearly are not as I see the pops in kool aid jugs. With a smerk on her face she asks me do you want the pop or not. I thought hmmmm and we are developing an attitude okay well since I paid for them I have no choice but to take the flat drinks. As I drive away I have a habit of reaching in the bag for a fry or two. I could not believe how cold they were almost stale and frozen. I then reach for an onion ring and the same. I pull over and open a whopper and the meat is also very very cold. I turn my car around and go back to the drive thru. I explained to her that all my food was cold and asked if I could please have hot or at least warm food, she replied with or you can just get your money back. So guess what... I got my money back. I cannot believe that there is such lazy people working or hired to work but do not care to. If I am paying money for food I expect in return a warm meal. When I pulled up the receive my money I asked her why she lied and told me the machine was working and she said "look I just work here and they told me to say that the machine just broke but it's been frozen for weeks. Im not sure what is going on but please look into this matter. Thank you, Maribel Mendez

Read full review of Burger King
Hide full review
ComplaintsBoard
M
11:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King 38141

My name is Maurice Hall. I'm just wondering why the Burger King at 6428 E. Shelby Rd Memphis, TN 38141 not open timely each morning. Today I arrived there at 5:50am and no one was there. My company is located in the area of this Burger King and I have employees that tell me that they might arrive there after 6am and it's still not open. This is very unprofessional and need to be addressed. I can under stand bad ice days but when everything is clear the restaurant should be open. AGAIN VERY UNPERFESSIONAL!.

Read full review of Burger King
Hide full review
ComplaintsBoard
B
6:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King the food we ordered was unacceptable.

To Whom It May concern,
My mother, a friend, and myself all ordered 2 whoppers, the chicken fingers
3 orders of French fries and 3 drinks. The whoppers were cold and dry and it made me sick and the chicken fingers were overdone plus the whoppers were cooked in the deep fryer, and the 2 employees went out to smoke a cigarettes while we were still in the dining room. The cashier was disrespectful to my mother when my mother told her the food is for here she put it in a bag and my mother said it was for here she slammed the food on the tray.

Read full review of Burger King
Hide full review
ComplaintsBoard
N
10:40 am EST

Burger King service complaint

On January 17, 2018 at 5:30 pm my son and I decided to go to Burger King located on Old Brownsville Road in Corpus Christi Texas to purchase dinner for our family. I had 2 coupons I wanted to use and the remainder of my order was to be purchased without coupons. I went through drive thru. I was purchasing a total of 7 meals. I was told I couldn't use coupons through drive thru. I asked why and I wasn't given an answer. I was told that if I didn't like it I could go somewhere else. The male worker told me in front of my son to drive away. So I proceeded to drive forward to the window. I wanted to know why I couldn't order. Worker continued to refuse service to me. I asked for his name and he refused. He was African American with colored contacts. I asked to speak to General Manager and he plus another female African American worker said GM was not available. I explained that my family and I eat there very often and I wanted to know why I was being treated this way. I was in tears because my son witnessed this treatment. Unnecessary treatment in front of my 17 year old son. He was very upset. The male worker put his arm and palm out the window in my face through my vehicle and said "Girl you need to go, we don't like serving Mexicans! I could not believe he said that. My race shouldn't matter. First of all I'm American! Born and raised in Corpus Christi! I was in awe that this worker said that to me! I'm very upset about this incident. I can't believe Burger King hires people like this to represent them. I am a Hispanic woman. American. A mother. A good person. I did not deserve this treatment and in front of my son. I will be sure to let the rest of my family and friends know how I was treated and what I was told by this worker. I demand an apology. I deserve an apology. I drove away after this incident and purchased my family meal at Burger King on Horne Road. The workers there were so kind and helpful. No problems at all with my order. But never again will I spend my money at Burger King. Neither will my friends and family. I will be sure others know of the negative treatment and racial comments I was told. Very uncalled for! Very unprofessional. Very heartbreaking that I can't even order a meal for my family without being treated like an animal. This is what comes from Burger King? I want to know what you are going to do to fix this.

Read full review of Burger King
Hide full review
ComplaintsBoard
J
2:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King nasty place and manager bad attitude

Not sure if this is the right email to send stuff like this, but worth giving a try.

I better get a response for this because I am beyond shocked with this place.

Burgerking
12491 S Apopka Vineland Rd, Orlando, FL 32836 store #5077

I had just gotten off work and was super hungry I stopped at the BK above and got down. While I was saying my order I heard in the back someone say 'Ay callate por eso me caes mal' meaning shut up thats why I dont like you but in spanish, my thought was maybe an employee to employee having a mini argument but when that person came around the register I saw her nametag and her name was Shirley and most of all shes a manager, what kind of professional manager would say that to an employee? I saw the guy and didnt get his name but he was wearing some black sleeves I guess because he has tattoos. I felt bad for him If I need to go back to that BK to get his name I will, no employee should be talked like that specially by a manager is called verbal harrassment. Second when I finished my food I had an urge to go to the bathroom and when I went and opened the door to that bathroom, the picture is attached that manager should be out of this store she sucks with her employees and most of all checking the place, this is the most disgusting thing Ive seen in a BurgerKing and I hope this gets fixed asap and have the employees treated with respect, because respect is earned.
Thanks for taking the time to read this I was just really dissapointed and I hope there is something done.

Read full review of Burger King
View 0 more photos
Hide full review
ComplaintsBoard
T
5:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King incorrect product several times

I don't know the exact date of the last issue .. however on that date I called the Amsterdam, NY rest. and let them know that at least 3 times or more (some times different products) I've ordered the chicken tenders and did not get them .. however, this was the 1st time calling ...

She asked my name and said that they would give us this product that we've paid for all I had to do was give her my name . Well, we went back tonight and the girl states she doesn't see my name. I asked are you sure, yes we do not see your name.

She asked if I had a receipt. I said no, but I spoke with a manager when I called. So I said thanks and drove off without ordering the rest of our dinner. We went to Wendy's Instead and got exactly what we ordered.

I am very unhappy with the service that we rec'd.

Your complaint details request a desirable resolution .. well, they need to update there system or something .. do they really think that folks eat there everyday for every meal! I told her the last time was a week or so ago.

Any hoot .. I will not eat at the Amsterdam, NY location. We will stop at a different one if we travel by one.

Thanks for letting me speak my thoughts on how I was treated!

Mrs. Moore

Read full review of Burger King
Hide full review
ComplaintsBoard
M
12:57 pm EST

Burger King customer service

Was short 10 piece nugget, which was ok I went back in got the second, but the lady who was taking care of the front register on 1/16/18 145 pm after she handed me the nuggets she was all like what n huh almost wanting to fight, I said thanks for the second time n she just rolls her eyes I was very confused by her n what she actually does for you as a team player

Read full review of Burger King
Hide full review

Burger King In-depth Review

Overall Rating: Burger King is a popular fast food chain that offers a satisfying dining experience.

Food Quality: The food at Burger King is consistently delicious and made with high-quality ingredients.

Menu Variety: Burger King offers a wide range of menu options, including burgers, chicken sandwiches, salads, and breakfast items.

Pricing: The prices at Burger King are affordable and provide good value for the quality of food.

Customer Service: The staff at Burger King is friendly and attentive, ensuring a pleasant dining experience.

Cleanliness: The restaurant is always clean and well-maintained, creating a hygienic environment for customers.

Ambiance: Burger King has a casual and inviting atmosphere, perfect for a quick meal or gathering with friends.

Speed of Service: The service at Burger King is fast and efficient, ensuring minimal wait times for orders.

Drive-Thru Efficiency: The drive-thru at Burger King is well-organized and efficient, making it convenient for customers on the go.

Online Ordering Experience: Burger King's online ordering system is user-friendly and allows for easy customization of orders.

Delivery Service: Burger King offers reliable delivery service, ensuring that customers can enjoy their favorite meals at home.

Special Offers and Promotions: Burger King frequently offers special deals and promotions, allowing customers to save money on their meals.

Dietary Options: Burger King offers a variety of dietary options, including vegetarian and gluten-free choices, catering to different dietary needs.

Kid-Friendly Options: Burger King has a kid-friendly menu with options that children will enjoy, making it a great choice for family outings.

Environmental Sustainability: Burger King is committed to environmental sustainability and has implemented initiatives to reduce waste and conserve resources.

Social Responsibility Initiatives: Burger King actively participates in social responsibility initiatives, supporting local communities and charitable causes.

Accessibility for People with Disabilities: Burger King ensures accessibility for people with disabilities, with wheelchair ramps and accessible seating options.

Loyalty Program: Burger King offers a loyalty program that rewards customers with exclusive discounts and freebies.

Mobile App Experience: Burger King's mobile app provides a seamless and convenient experience for ordering, tracking orders, and accessing exclusive offers.

Payment Options: Burger King accepts various payment options, including cash, credit cards, and mobile payment methods.

Location Convenience: Burger King has multiple locations, making it easily accessible for customers in different areas.

Parking Availability: Burger King provides ample parking space, ensuring convenience for customers who choose to dine in.

Wi-Fi Availability: Burger King offers free Wi-Fi, allowing customers to stay connected while enjoying their meals.

Noise Level: The noise level at Burger King is moderate, creating a comfortable environment for conversation.

Overall Value for Money: Burger King offers great value for money with its delicious food, affordable prices, and excellent service.

Recommendations for Improvement: While Burger King excels in many areas, it could improve by expanding its vegetarian and vegan options to cater to a wider range of dietary preferences.

How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Burger King customer service

Phone numbers

+1 (866) 394-2493 +1 (844) 576-0546 More phone numbers

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Burger King?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Burger King Customer Service. Initial Burger King complaints should be directed to their team directly. You can find contact details for Burger King above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Burger King. Discuss the issues you have had with Burger King and work with their customer service team to find a resolution.