Burger King
reviews and complaints

Fellow Consumers,
I stopped by the local Burger King with my children following a youth soccer match to catch a quick bite after a long and busy day. The lady behind the register was very snappy and seemed annoyed when I inquired, after she handed me my cup, which of the two unmarked urns on the counter contained usweetened ice tea. No real issue there, I simply poured my tea and went and sat with the children until our number was called to pick up our food. We received our meals and began to eat when Ms Personality entered the dining area and began to exclaim very loudly how the customers were pigs, and that if her children were such slobs that she would beat them. With this the elderly couple to whom she directed her rant got up and left, they were the only other diners at the time. In her huff, lets call her Leigh, she began clearing some tables near my children and I that had a few unopened ketchup packages left behind.
The food quality was good, the facility was clean and presentable, but the attitude of this Robertsdale Burger King management employee was unsettling for my children and they asked that we never eat there again. I assured them that our future stops would be at the Wendys across the highway.
I entered my comments on the call-in number provided on the back of my receipt as best I could, but Burger King's focus seemed to be on their new "jalapeno angus whatever" and fries. I visited the Burger King web site and there is not an email address to send complaints, just a phone number. I feel compeled to share this with consumers and know that no one would ever hear some anonymous voicemail left with a corporate answering machine. So, if you ever visit Robertsdale, Alabama do yourself a favor and stop at the Arby's or Wendys if you just need a quick bite. Burger King is still OK if you don't mind going through the drive-thru!

I went to Burger King in Opp Alabama Saturday and this girl named Ashley McCraine waited on me and she was very rude she cussed at the people in front of me and then yelled at me. I think they need to get rid of her she is always like that.

Ordered a chicken sandwich value meal at 6:33pm in the drive through. She took my money. She told me to pull up and she would bring it out. There was three other cars waiting in the parking lot. I waited til 6:55 then went back in to get my money back. She took her time and came back and said that will be six dollars and something. I was like why? I want my money BACK not give you more. Then she took her time and said that will be three dollars and something because of the drink. She gave me my ten dollars back and I gave her four and said don't worry about the change. I got out of there at 7:06pm with no food minus four bucks and drink. I will never go back to this location again. They are usually rude and this was the last straw. I could tell they were understaffed but they weren't even trying. Anyway on the plus side my Taco Bell was good!

I went to Burger King in Opp Alabama the other day and Ashley McCranie was working again and she was very rude to some people ahead of me in line. And then when i got ready to order she was very rude to me. She gave me cold fries and i ask for fresh ones and she said those was just fine. And i said that if she didnt start being nicer to people someone was going to turn her in and she said she didnt give a _ _ _ _ she didnt need this job anyways.
And i think it should be against the Burger King rules to date each other if you both work there.

I would like to know why you changed your coffee. I was at the restraunt in oakland maryland until you changed now I do not go there and neither do a lot of my friends either. I really miss the good coffee you used to have. Thank you

I went to burger king in opp, alabama last night and the girl that waited on me was ashley mccraine she was very rude she yell at me and cussed at me. And when she gave me my food she just threw it at me.

I cannot believe it! Burger King raised it's price for a Whopper Jr. a second time in 6 months. About 6 months ago Burger King raised the price of their Whopper Jr. from $1.00 to $1.29. In February 2011 they raised the price again to $1.49. Thats a 49% price increase within 6 months. Apparently that makes sense since my salary increased by 0.5% for 2011. Burger King isn't the only game in town, so I'll be playing my game under the golden arches instead!

This disabled senior visited the burger king, ordered a burger, proceeded to
Be seated but was distracted by snide, objectionable, sarcastic, derision threating
From one clerk. This was returned in kind but with no furor attached and no
Physical provocation other than by implicaiton. From the continued vituperation
And condecsion this disabled senior suffered ailments from stomach ache, mental
Disorientation and a virtual " heart attack ". To add insult to injury on a return
Visit the crew at this burger king they shut the door and declined any
Purchase, laughed at the ailing, as well as cursed too. After a complaint
And insurance cliam the nationwide stated " go to hell "! Claiming no
Injury no money.

When I ordered my food at the drive thru. And was served via the speaker system. When my order was complete a male voice said do you want that large or super size. But not knowing what size there is. I ordered large. What happend to reguler thats were you get ripped off. When I drove to the window to pay for my food I asked why they dont say regualar. The repley I got was. Thats what were told to do. Rip rip rip rip rip rip off. And it still has pot holes at the drive thru after three months. Plus the chips were very cold. A very poor servies

Me and a friend were eating our lunch when the Manager brought the counter girl out to the dinning area and started to accuse her of theft right in front of the customers..We heard every wordShe should have taken her to the office or even play land no one was in there..The girl denied it and started to cry but all she said was oh yes you did take money out of the till..I worked retail if you are going to disapline a worker you DO NOT do this for the public to hear..Needless to say I will never ever eat there again...Very inconsiderate of the emplyee and to us and all that was sitting there...Julie Allen

During the busy lunch rush, I waited at the counter for my order (#18) while this woman texted. My food was done and in the staging area. I waited a total of five minutes while this lady texted and/or facebooked on her phone. She laughed and was pointing at the phone while showing others.

Another counter person asked her to do something and she said... "just go ahead and do it... " indicating that her job was simply not important to her.

Really, if you dont like your job, go find another. You shouldn't be texting at the counter.

I snapped a picture of her here:

I purchased a hamburger from Burger king in Tupelo on West main. The order was $3.38. I gave the cashier $20.38. I acidentally drove off and left my change. I called immediatel after I realize I left it. The person to whom I was talking said that no one had left change. I assured her I did and so she said when she counted the drawer she would see if they were over. At any rate I went back and waited until she counted. She then tells me they are $12. over, not $17.
Well I took the $12. but it is disturbing to know there are theives
working at. BK. I don't know who. but someome took $5. that did
not belong to them. I would of gladly given them $5. rather then to have it stolen. I would hope this doesn't happen often.

After eating the Pancakes, Mini Blueberry biscuits and Hashbrowns both my brother and I experienced Diarrhea, nausea and stomach pain.

Mini Blueberry buscuits, Pancakes and hash browns were served to my brother and i for breakfast. After we ate I had experience diarrhea, stomach pain, gas and nausea. This persisted thru the day. My brother went to sleep after eating the breakfast only to wake up with pain in his stomach and diarrhea. It's a shame that this occurs with food that is served.

Ok let me start with as soon as you walk in and your feet are stuck to the floor then to make the experience even better the staff's atitude and lack of acknowledging your standing there made it bad but then they succeeded in making me and my wife wait longer than any so called FAST food restaurant should when they decided not when the food was ready when THEY were ready to give us our order it was cold, i like Burger King but that store was the poorest excuse of a burger king i've ever visited!

Stopped in to get a quick bite (10:20AM on 11-02-2010) and was told that I could not have a "Buck Double" because one time someone ordered 23 Buck doubles in the drive thru and it backed up the drive thru for quite a while. He said they would serve them after breakfast was over. The guy that was taking my order told me I could get a double burger, also $1.00, at that time, go figure. So I called and talked to the manager, Camille, today [protected]) and was told that she made that decision because when someone orders that large quantity it was to HARD on the equipment and the employees. I told her that was a lame excuse. I drive a concrete truck so I told her that just because someone pours 100 yards of concrete on Tuesday doesn't mean the next customer has to wait until after lunch the next day for his load of concrete. If I was the supervisor, Camille would be in the unemployment line. If you business is selling HAMBURGERS and someone orders one YOU MAKE IT. But once again it's Burger King and you CAN'T have it your way. It's just another large company and all these complaints fall on deaf ears because there are still enough people buying food there. I can say that I have had much better service and you really can have it your way at Jack in the Box. Kudos to the Jack in the Box in Redlands, California. I never had a problem at that store and I have been stopping in there for approximately 5 years. If any of these fast food chains wants to improve there service this JitB would be the perfect model for them to follow.

As you can see Burger King, just like Del Taco, does not have a direct complaint site. Sounds like the must have to many complaints for anyone to sit down and read.