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Burberry Galleria Houston TXPurse clasp loosing gold color

I asked Jennie ( the assistant store manager) I believe... If I could exchange my purse. I have only had it a few months. I paid 1500.00 for a purse and the gold is coming off the clasp. She told me it was tarnishing. To me it looks like the gold is coming off and it has silver is under it. My choice is only to send it off to be fixed which takes three weeks. I feel for the amount of money I spend there the quality of the product should be better. They should exchange it and give me a new one. I love Burberry but I will never buy another product made by them again. You cannot tarnish what looks like gold paint. Poor quality product for the money and bad service

Rl
Feb 07, 2015

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