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Bullet Delivery & Moving / Bad service

Dieppe, New Brunswick, Canada Review updated:
1
Contact information:

I recently requested a quote from Bullet delivery & Moving "supposedly based out of dieppe. They said the could move my one bedroom apartment across town for 150$ I found this too good to be true but requested info anyway as I have to move in 3 days!!! I set the date Sunday at 10Am November 30th to "Reserve" my spot as they had very few left. I requested more information by email as well. Here is a copy of emails exchanged:

------Original Message------

150.00 including taxes. Let us know as we are booking only 4 last moves this month. So busy

From: mxxxxxxxxxxx AT gmail.com

To: deliveries AT bulletdelivery.ca

ReplyTo: mxxxxxxxxxxx AT gmail.com

Subject: NEW DELIVERY QUOTE REQUIRED

Sent: Nov 27, 2008 2:07 AM <---------"Look at the time, throughout the email.. why are they doing this so late into the day?"

------Original Message------

Okay we are interested we will call. But I would like to know are you insured? Also do you have references? Also is that a set quote or is it possible it can change? Were on a budget, well I could send pictures of our stuff if that would help confirm? Thanks!

From: mxxxxxxxxxxx AT gmail.com

To: deliveries AT bulletdelivery.ca

ReplyTo: deliveries AT bulletdelivery.ca

Subject: NEW DELIVERY QUOTE REQUIRED

dateThu, Nov 27, 2008 at 10:12 AM

subjectRe: NEW DELIVERY QUOTE REQUIRED

mailed-bygmail.com

------Original Message------

yes we are insured just as the ad states. The quote can vary by 50.00 max. We have only 1 opening for that day left.

Sent on the TELUS Mobility network with BlackBerry*******"notice this, it continue on all email after"

reply-to deliveries AT bulletdelivery.ca

to <mxxxxxxxxxxx AT gmail.com>

dateThu, Nov 27, 2008 at 10:29 AM

subjectRe: NEW DELIVERY QUOTE REQUIRED

mailed-bysrs.bis.na.blackberry.com

hide details 10:29 AM (13 hours ago) Reply

------Original Message------

Okay what time, well take it.

<mxxxxxxxxxxx AT gmail.com>

to deliveries AT bulletdelivery.ca

dateThu, Nov 27, 2008 at 11:03 AM

subjectRe: NEW DELIVERY QUOTE REQUIRED

mailed-bygmail.com

hide details 11:03 AM (12 hours ago) Reply


------Original Message------

10 am

deliveries AT bulletdelivery.ca

to <mxxxxxxxxxxx AT gmail.com>

dateThu, Nov 27, 2008 at 11:04 AM

subjectRe: NEW DELIVERY QUOTE REQUIRED

mailed-bysrs.bis.na.blackberry.com

hide details 11:04 AM (12 hours ago) Reply

------Original Message------

Thank you 10 Am Sunday November 30th is Perfect!I would like to get some additional information on the company. Who will be doing the moving contract when they arrive and do they sign off on the goods they pick up? Also what does your insurance cover and who is the insurance through? And I would like to confirm some references as I cannot seem to find any information on your company? I would also like to know when the payment is due?Thanks!

<mxxxxxxxxxxx AT gmail.com>

to deliveries AT bulletdelivery.ca

dateThu, Nov 27, 2008 at 10:50 PM

subjectRe: NEW DELIVERY QUOTE REQUIRED

mailed-bygmail.com

------Original Message------

Sorry I thought you had already confirmed. Being that you are still unsure of our company we have decided to remove your booking as we are already so very busy. Have a great day.

Sent on the TELUS Mobility network with BlackBerry*****LOOK!

reply-to deliveries AT bulletdelivery.ca

to <mxxxxxxxxxxx AT gmail.com>

dateThu, Nov 27, 2008 at 10:56 PM

subjectRe: NEW DELIVERY QUOTE REQUIRED

mailed-bysrs.bis.na.blackberry.com

hide details 10:56 PM (52 minutes ago) Reply

------Original Message------

Im sorry? I cannot request more information Im on a tight schedule why would you cancel my appointment! Hope to hear from you soon! :)

<mxxxxxxxxxxx AT gmail.com>

todeliveries AT bulletdelivery.ca

dateThu, Nov 27, 2008 at 10:59 PM

subjectRe: NEW DELIVERY QUOTE REQUIRED

mailed-bygmail.com

hide details 10:59 PM (51 minutes ago) Reply

**************************

This is where I decided to call and leave a message, 11PM who would have known they pick up! I spoke to an unidentified male who was very rude and he said that because of my uncertainty they were cancelling my appointment! He was blunt, would provide no references and cliamed to even be on the BBB when they are not! I am very thankful I did not fall into this Scam! They would be the classic mover that runs off with your things or doubles the price! He wouldnt even provide the name of their insurance company! Please be careful online when doing these things, alway meet in person, and stick to the golden rule:

"IF IT SOUNDS TOO GOOD TO BE TRUE, IT IS!!!
Fi
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Comments

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Bu
  6th of Jan, 2009
Agree Disagree 0 Votes
I cant believe you are placing comments that are bad about our company when we never even did the work for you. Look at the times of all the emails. First off, November is a very busy month for us, second, you committed to the move and then in the next email you had uncertainty about your commitment. There was also over 6 hours in-between emails and for that we had a chance for a serious customer who was willing to give us commitment for this date. This is the reason why we could not move you. Also we always do moves from $149.99 This is our in town rate. We have many satisfied customers and of course we also get the occasional miserable person like you. It is our choice as a business as to if we want to do business with you or not. As far as your harsh statements of how we conduct business is such a lie. Think about it, you are basing your statements on thoughts, as there was no actions as we never did anymore then talk to you via email and 1 phone call. Grow up and quit harassing small businesses!

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