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1.0 404 Reviews

Anheuser-Busch Complaints Summary

2 Resolved
402 Unresolved
Our verdict: Engaging with Anheuser-Busch at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Anheuser-Busch reviews & complaints 404

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R
4:09 pm EDT

Anheuser-Busch free home run-synced glass

Bought a case of Budweiser today ( April 19, 2018) and received the pin. When I go to the Budweiser.ca website, I fill in my date of birth and province, and nothing happens. Can't even access the site because it won't let me in. And my birth date is May 10, 1960 so I am definitely of legal age. Very disappointed and feel scammed. If this is truly is an offer for your customers you should make sure your website works!
You can rectify this problem by sending me the promised offer.
C Smyth
26 Quirke Lane, Elliot Lake, Ontario Canada
P5A 2S9

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10:17 pm EDT

Anheuser-Busch wasted money

I purchased a 24 pack long neck glass bottles from Wal-Mart recently.. I pay for them and get to the car and I pick them up by the punched through box made handles and unfortunately when I lifted it one side completely tore and fell, busting nearly every one.. I gather and clean up what I could and returned back into customer service to alert them of the broke glass since I obviously wouldn't want anyone getting a flat.. they were extremely rude assuming I was trying to get my money back..in which led me to you guys.. the manager suggested I contact you and let you know that quite a few people had the same issue recently which was odd to even the manager..$20 some odd dollars wasted! After examination of the box I did notice thinner cardboard only on one side.. please email me back at [protected]@gmail.com

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3:20 pm EDT
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Anheuser-Busch natural ice

I sent in a prior complaint regarding the taste of natural ice is not the same and causes head aches and hang orders which I have not experience in the 20 plus years of drinking this beer. I did receive a phone call staying that the recipe had not chance. The box is the same but the cans and taste is not.

I have Ben looking for a different beer to drink add it is difficult for me to drink this beer now. Recently my wife thought she was buying me the original beer but again the beer is not the same. I am submitting pictures of the box can and other info as requests by one of your representatives I spoke to before since my wife bought your beer again.
Thank Pedro Enriquez
[protected]
[protected]@yahoo.com

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Jeremy Bahara
, US
Jun 03, 2018 8:39 am EDT

I agree. The taste is definitely different. It was certainly an acquired taste before, but bitter as hell now.

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8:11 pm EDT
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Anheuser-Busch chipped beer bottle

I opened a bottle of beer and after i took a drink i noticed my lip bleeding then i noticed a chip out of the glass around the inside of the rim under the cap, and the beer in the bottle tasted sour. Im a big fan of budweiser but i was not very pleased when this happened. I had to dump the rest of the bottle out and luckely the cut wasn't bad enough to need any medical attention.

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2:10 pm EDT
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Anheuser-Busch stock number 673504

I bought a thirty pack and it had a defective can that had no top seal on can it cut open several of the other cans . Can is destroyed and also destroyed the other four cans around it. Shorting me five cans out of a thirty pack. It is kind of a disappointment for budwieser i would like to either be reimbursed for the thirty pack or givven a new thirty pack

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3:29 pm EDT

Anheuser-Busch 28 pack of budweiser

28 pack of budweiser saturday morning of march 24, 2018 I sat down in my backyard and opened my first beer not noticing that the lid was partially cracked I took my first drink and almost swallowed a piece of glass luckily my tongue caught it and it didn't go down the back of my throat but it was a very unpleasant experience. As valid customer I was very disappointed when I filed a formal complaint and was told if not if anyone didn't get back to me within a couple of days to give the number a call on the back which I could barely read I called that man named jordan and he told me that he could replace the single bottle. As an apology I would think that an acceptable thing would be for you guys to send me a hockey light instead of any beer at all as the contest shut the [censor] up shut the [censor] up shut the [censor] up shut the [censor] up. I want to bud light hockey light.

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4:12 pm EDT

Anheuser-Busch products unavailable or unethical conduct

My name is James Andrews and I own Zimbo Development LLC DBA The Red Zone Sports Bar and Grill located at 124 North Bent Street, Powell, WY, 82435

For the last two weeks my sales rep from Tanager Beverages has told me that they are out of 20 Packs of Bud and Bud Light and that I have to buy a more expensive package. I'm not sure if they are actually out or if Tanager is screwing me over. In either case I would like to be compensated for the difference in cost.

Thank you,
James Andrews
307.321.4445
[protected]@yahoo.com

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8:35 pm EDT
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Anheuser-Busch budweiser beer

I was drinking one of your beers and I choked on a little leaf. Just about puked. Bought a 24 hope I dont find any more in this case. I have pics! It the middle of winter here and no leafs. Kind of pissed spend enough for a good product exspect supiorer beer. My favorite beer but im think of changing who know what esle could be tosed in your beer.

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2:10 pm EDT

Anheuser-Busch service

I am Ankur pal Singh I usually drink Budweiser but what happened when I odered 6 Budweiser beers from wine shop near pul Prahlad pur just beside Manav Rachana school charmwood village Faridabad sec 39 ncr delhi. That was ok and m and my friend has very good time together then after we bought another 6 beer then again we have good time and we enjoyed together a lot but at last again we orderses one another beer but this shop keeper provide us broken beer bottle my friend me Manoj Rawat couldn't not that that's why he brought that bottle but later we found that bottles was broken and I ask for new bottle or return our money but that guy at the counter says that I'm the owner of this shop and I'm doing give [censor] to the owner of Budweiser and u still we bought another beer of Budweiser because we only drink Budweiser and nothing else bus as and coustomer of yours I must tell you that you must look at your service... your product is excellent but one thing which can let you down is your service plz look at this matter

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7:29 am EDT

Anheuser-Busch bud light beer

I bought a twelve pack of bottled Bud Light from Asda Winsford, Cheshire last Wednesday following your recent tv advertising campaign.

Having put a few bottles in the fridge on Wednesday afternoon, I tried a bottle on Thursday evening. I have to say, it was dreadful! I am a regular budweiser drinker (red label) with no complaints and so was shocked and disappointed with the poor quality of Bud light.

In fairness, I did try another bottle in case it was my taste buds, or a rogue bottle. It too was awful and had a strong objectionable flavour and back taste.

Not so much "Dily Dilly" as "Dheli Beli"

I am amazed you can market such a poor product against Coors Light which is a vastly superior product.

I wrote to your customer service dept (email online) on Thursday with the same complaint, and have yet to receive a reply

Geoff Hiorns

45 Monarch Drive
Kingsmead
Northwich
Cheshire
CW9 8UN

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10:33 pm EDT

Anheuser-Busch broken tip of beer bottle

I purchased a 24 case of busch bottles and when I went to open one of the bottles the tap came off quite easily. When the cap came off little pieces of glass fell onto my counter top and into my hand. I was not injuried by any means but the top of the bottle was noticeablely broken and splintering away. It was the 3rd the bottle I opened from the case after putting the rest in the fridge.

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Update by Brandon Carkner
Mar 14, 2018 10:36 pm EDT

Would like to hear back from you guys and what I can be reimbursed for my experience. I could have easiler poured this beer and drank glass.

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6:55 pm EST
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Anheuser-Busch bud light platinum

There was a cock roach in the bottle that I spit out. Why is there cock roaches in a bottle of beer? That is insanitary and disgusting. A cock roach? You should be sued. Give me my money back because your product is so gross. Get your health inspectors there. Otherwise I will call them. That is so gross. I buy your product alll th time but that is so gross

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12:22 am EST

Anheuser-Busch 12 pack bottled budweiser

There was something in my beer. I thought there was a chunk of something but thought I was wrong. Kind of seemed like wax. At the bottom of the bottle was a lot small bits of something. A whole lot. I have taken a picture and it does not show how many bits I had drank before hand. I'm thinking it may be lable adhesive. Checked all other beers since and have seen nothing like this.

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7:22 pm EST
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Anheuser-Busch taking pictures and videos of inside buildings, kissing and hugging fellow worker

iam writing to you to let you know a women who works for temco your cleaning service dept Desiree O'Brien is doing stuff inside your buildings, taking videos and pics of inside the buildings. like the red carpet, bottle line and more. i also was told her bf JB laveck has worked/or working with temco, they go around hugging and kissing and also believe they are having sex inside the building in certain places. just not an employee should represent a company like that. its disgusting and appalling you would have a contractor employee working there doing stuff like that in the buildings. her boss rita lets her get away with it cause her bf is ritas nephew.

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Update by irishmanphill81
Feb 14, 2018 7:24 pm EST

i hope this will be taken care of.

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9:33 am EST
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Anheuser-Busch 24 pack of budweiser beer

I purchased a box of 24 bottles (300ml) of Budweiser beer a month or so ago and 7 of the 24 have had a very sour taste that was very different to the other beers/ normal Budweiser beers. The birth date of the beers is 17/11/2017 at 00:38 with a best before date of 10/2018. The product cost me £15 and I would like to request a friend. I have attached a photo of the box code and one of the sour beers if that helps at all.
Thank you for your help.

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8:15 am EST

Anheuser-Busch rebates

Well, well, we'll, now isn't that a coincidence? If you buy beer, you've likely seen a rebate offer that goes something like this: buy three cases and get a $15 rebate, limit $45 per address. Pretty plain & simple you might think. Last year we only received two of the three rebates we submitted, each $15 rebate has to be sent separately even though they all go to the same address and are all coming back to your address, assuming you actually get ALL three back. A year ago we only received two rebates back, when Judy called and questioned they miraculously found the third one. Earlier this year we mailed all three together, only received one rebate back. Last week Judy submitted the rebates on line, each one had to be submitted separately, but all to the same address. Well, we'll, we'll, only received two back. Judy contacted them, resubmitted exactly what she had the first time and miraculously this time it was correct. Once shame on you, twice shame on me, three times WTH. Anheuser-Busch, I expected better from you. Yes it's a very good deal, but if you advertise it you better live up to it

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5:51 pm EST

Anheuser-Busch promised

Hi I am from philadelphia and just want to let you know as you know our football team won and looks like your company only gave free beer to people that went down to the parade that is not fair to the people who can't like me I know its only 1 beer can but its the point of the promise and I think I should get some kind of credit I am a fan of bud company but people did not take philadelphia for real and we made a point so please let me know why was this for people who attand party and not all who could not go or if I can have some kind of credit thank you my email is [protected]@gmail.com

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Anita Bawnghit
, US
Feb 08, 2018 6:25 pm EST

Is this for real?

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WhatIsYourProblem
, US
Feb 08, 2018 6:21 pm EST

This is the whiniest, most selfish "complaint" I have ever read. They supplied free beer for the party! If you weren't able to attend, too bad for you. What were they supposed to do, go door to door delivering free beer to every fan? Get over your freaking self and just be happy your team won the Super Bowl.

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K
3:04 pm EST

Anheuser-Busch super bowl no clydesdales

One of the real reasons people watch the Super Bowl is to view your wonderful commercials. Not so much was the case in 2018. The clydesdale horses are a budweiser tradition like no other. To have them not featured in a Super Bowl commercial is crazy and it hurts your brand.

Please re-consider for 2019 bringing back the great clydesdale traditional commercial.

Thank you,
Kris

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8:00 pm EST
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Anheuser-Busch super bowl commercial

Your commercials are awful the last two years that you haven't used the puppies or the horses . I used to look forward to your commercials ever year, I would wait all year for super bowl to see it, even though I cry with every commercial, at this point I rather watch coors light commercials! And I hate their beer.. I'm so upset that you do not support the horses or the puppies anymore . I don't understand why you would change this ... and the fact that u wanted over a million dollars to hurricane relief you could of just put that towards the cause instead of paying for this awful Commercial

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Rational Human
, US
Feb 04, 2018 11:57 pm EST

Wow... so you are upset with a company because it doesn't put soft cuddly animals in its advertisement, of a product that has nothing to do with these animals? Words fail me.

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N
12:46 pm EST

Anheuser-Busch this little light of mine lyric.

i am truly offended by the choice of music for your most recent commercial. I don't mind a glass of beer from time to time but this song you play "this little light of mine" is a traditional gospel song and is totally inappropriate and insulting to those of us who sing this song to honour God. I hope you make the right choice and remove this song from your commercial. There a hundred other non-religious songs that you could use to promote your product.

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Babe Ruthless
, US
Sep 12, 2018 11:07 pm EDT

Y'all are wild

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Glen Da
, US
Jun 19, 2018 10:41 pm EDT

Disgusting to take a song about the light of God and turn it into a song about beer. Pull it.

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Deb Griffin Ellis
, US
Mar 21, 2018 6:15 pm EDT

https://www.msn.com/en-ca/lifestyle/foodnews/this-offensive-beer-ad-was-pulled-for-mocking-redheads/ar-BBKvMV2?li=AAggFp5&ocid=mailsignout This commercial got pulled for making fun of redheads...Your commercial should be pulled for being offensive to Christians. No different than making a commercial based on gender discrimination or on that is racist. To use a Christian song to hawk booze is a disgusting move...and I can only imagine your aim was the old, "there's no such thing as bad publicity". But there is. PULL YOUR OFFENSIVE AD. If you mocked any other religion you'd be held accountable.

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Cuck
, US
Feb 24, 2018 4:48 pm EST

Stop complaining. Big deal. God isn't real

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TinkTimperley
, CA
Feb 07, 2018 1:56 pm EST
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Get over it. It's a song. Have a beer and sing along!
Budweiser, I love it!

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Marion Smith
, US
Feb 04, 2018 6:44 pm EST
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Sir;
This commercial is offensive in a way that I have trouble expressing my disgust adequately. You have taken a children's Sunday school song and twisted it into a bar song. Please have the grace to remove this from all forms of advertising as soon as possible. Whether one is a believer or not, this is wrong at a very basic level of the human emotions. Your commercials with the horses and puppies were your greatest. Get out of the business of using gospel music to peddle your alcohol. While the church-going public may not be outspoken about this type of insult, it does not make it right.
Do the right thing now. Apologize for your poor judgement and get this ad off the air.
If you wish to use music, do something original. Write your own jingles.

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Monique Currie
, CA
Feb 05, 2018 8:02 pm EST
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You expressed my sentiments exactly. Thank you for your well-written complaint. I am a church-goer and am speaking out, just was so offended I could not express it as well as you.

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Monique Currie
, CA
Feb 04, 2018 12:31 am EST
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I totally agree. It is an abomination to very well known CHILDREN'S gospel song!

Anheuser-Busch In-depth Review

Company Overview:

Anheuser-Busch, a renowned beer company, has a rich history and background that spans over a century. Founded in 1852, it has become one of the largest and most successful breweries in the world. The company's mission is to bring people together through the joy of beer, while upholding their core values of quality, integrity, and responsibility. Anheuser-Busch has achieved numerous key milestones and achievements, solidifying its position as a leader in the industry.

Product Range:

Anheuser-Busch offers an extensive range of beer brands that cater to diverse tastes and preferences. From iconic classics like Budweiser and Bud Light to craft beers like Goose Island and Shock Top, their portfolio is vast and varied. With a wide variety of beer styles and flavors available, beer enthusiasts can explore different options to suit their individual palates. Additionally, Anheuser-Busch occasionally releases specialized products or limited editions, providing unique and exciting experiences for beer connoisseurs.

Quality and Taste:

Anheuser-Busch is committed to brewing high-quality beer that consistently delights consumers. Their brewing techniques and carefully selected ingredients ensure that each beer maintains a distinct taste profile. With a focus on consistency, Anheuser-Busch delivers beers that meet the expectations of their loyal customers, ensuring a satisfying and enjoyable drinking experience.

Sustainability and Environmental Initiatives:

Anheuser-Busch takes environmental sustainability seriously and has implemented various practices and initiatives to minimize their impact on the planet. They prioritize water conservation and waste reduction, employing innovative methods to reduce their environmental footprint. Additionally, Anheuser-Busch actively utilizes renewable energy sources, contributing to the reduction of their carbon footprint.

Community Engagement and Corporate Social Responsibility:

Anheuser-Busch actively engages with local communities, demonstrating their commitment to corporate social responsibility. Through philanthropic initiatives and partnerships, they make a positive impact on society. Anheuser-Busch also takes responsibility for promoting responsible drinking, actively participating in alcohol education programs and responsible drinking campaigns.

Brewery Tours and Visitor Experience:

Anheuser-Busch offers brewery tours and visitor centers, providing beer enthusiasts with an immersive experience. These tours offer educational opportunities, allowing visitors to learn about the brewing process and the history of Anheuser-Busch. Tasting rooms and events further enhance the visitor experience, providing opportunities to sample a wide range of beers and engage with fellow beer lovers.

Customer Service and Support:

Anheuser-Busch prioritizes customer satisfaction and provides accessible and responsive customer support channels. They assist customers with product inquiries, complaints, and feedback, ensuring that their concerns are addressed promptly. Online resources and FAQs are also available, providing customers with helpful information and guidance.

Distribution and Availability:

Anheuser-Busch products are widely available globally, thanks to their extensive distribution network and partnerships with distributors and retailers. Customers can conveniently access their favorite beers through online ordering and delivery options, ensuring a seamless purchasing experience.

Pricing and Value for Money:

Anheuser-Busch offers a range of pricing options for their beers, catering to different budgets. Their value for money is competitive compared to other brands in the market, providing customers with quality beers at reasonable prices. Additionally, Anheuser-Busch occasionally offers special promotions or discounts, further enhancing the value for money for consumers.

Customer Reviews and Ratings:

Anheuser-Busch receives positive customer reviews and ratings from various sources, reflecting the satisfaction and loyalty of their customers. The analysis of feedback highlights the consistent quality and taste of their beers, as well as their commitment to sustainability and community engagement. Overall, customers are highly satisfied with Anheuser-Busch's products and services.

Industry Recognition and Awards:

Anheuser-Busch has received notable industry awards and accolades, recognizing their brewing excellence and sustainability efforts. Their participation in industry events and competitions further showcases their commitment to innovation and quality. These achievements solidify Anheuser-Busch's position as a leader in the beer industry.

Competitive Analysis:

Anheuser-Busch stands out among its key competitors in the beer industry due to its unique selling points and differentiating factors. Their extensive product range, commitment to quality, and strong market positioning contribute to their significant market share. Anheuser-Busch continues to innovate and adapt, ensuring their continued success in a highly competitive market.

Future Outlook and Innovation:

Anheuser-Busch has ambitious plans for future growth and expansion. They invest in research and development to drive innovation in brewing techniques and introduce new products. With a focus on meeting evolving consumer preferences, Anheuser-Busch aims to remain at the forefront of the beer industry, offering exciting and innovative options for beer enthusiasts.

Conclusion:

Anheuser-Busch, with its rich history, commitment to quality, and extensive product range, is a top choice for beer lovers worldwide. Their sustainability initiatives, community engagement, and dedication to customer satisfaction further enhance their appeal. With a wide availability of their products, accessible customer support, and competitive pricing, Anheuser-Busch offers a compelling value proposition. Overall, Anheuser-Busch is highly recommended for consumers seeking high-quality beers and a company that prioritizes social and environmental responsibility.

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