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1.0 404 Reviews

Anheuser-Busch Complaints Summary

2 Resolved
402 Unresolved
Our verdict: Engaging with Anheuser-Busch at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Anheuser-Busch reviews & complaints 404

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D
4:27 pm EDT

Anheuser-Busch response

Hello I am Oyewunmi adeola a I played the competition that was organized by your company through Supersport which I predicted 8 correct man of the match during the competition, but I'm yet to be contacted regarding the outcome of the competition.
Q quick response from your team will be much appreciated.
My email address [protected]@gmail.com
My phone no +[protected]
My house address is 25 ogunsola Street Egbeda, Lagos, Nigeria.

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9:17 am EDT

Anheuser-Busch semi truck

I was In Springfield Missouri, turning north on national from Battlefield, the date 07-19-18 at 9 am, when one of your Bud Light semi trucks came in to my left lane almost hitting me and forcing me to stop and honk my horn while he continued into my lane. I could've been in a big accident. I'm thinking about filing a police report because that is dangerous driving. It's a Missouri license plate, number PK7 188, truck 09. I have photos. I expect to hear back from you soon. Your drivers need to be responsible and not run people off the road. I'm shocked.

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2:02 pm EDT

Anheuser-Busch budweiser select 55 is difficult to find at local bars and restaurants

Please promote budweiser select 55 better!

It is lighter than 'light' beer like michelob ultra, has less carbs, has less alcohol.

It's the only alcoholic beer that gives a good buzz but does *not* get you passed out, room is spinning, head in the toilet puking, drunk.

It's the only alcoholic beer that doesn't give you a hangover!

Please please please spread the word.

Frustrating that it is not available at most local restaurants and bars :- (

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4:52 pm EDT
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Anheuser-Busch poor bottle caps

My latest case of Budweiser beer was extremely difficult to get the twist tops off. 2 bottles broke off in my hand and when I couldn't get one open with my hand and used a bottle opener it snapped off putting glass inside the bottle. I have been drinking Bud for many years and this is the first time I have ever complained. I would like to know if I should complain to the Beer store or directly to the Bud company. Please advise

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4:41 pm EDT

Anheuser-Busch natural light 30 pack problem

We bought a 30 pack of Natural Light on Sunday at Schnucks in st Charles. One of the cans did not seem to have 12 fluid ounces in it and could be ‘squeezed' I have attached 3 pictures to show the can...it was weird. We weren't sure if the van was safe to drink, therefore we threw it away. I have been buying Natural light for about 5 years and have never encountered this issue before. Hopefully none of the other cans .

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1:53 pm EDT
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Anheuser-Busch no budweiser or bud light at madera california speedway

Your company rep ripped the Budweiser and budlight spekits from the wall and told the lady to sell 805 and ultra if I want to drink that I'll buy it and that Budweiser is the sponsor for the speedway and can't drink Budweiser or budlight madera speedway fans love there Budweiser and budlight please fix this problem and watch your sells go through the roof thank you for your time

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12:10 am EDT
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Anheuser-Busch busch light in the 18 pack

Opened a beer out of an 18 pack it looked really thick pouring into the glass took a drink and it was like shampoo in my mouth spit it back in the glass. All other beers in the 18 pack were fine up till that point but still have a few on opened from the pack. It just looks like soap. It was purchased at Walmart in St Johns Michigan two nights ago which would be June 25th. Please let me know what I should do with this I have saved it in the can covered with Saran Wrap

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9:30 pm EDT
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Anheuser-Busch bud prohibition zero alcohol bottles

I bought a 6 pack of these from my local Walmart . I got them home holding from the handle like every other case I've carried . Just as I got to wear I want to put them away the bottom of the box fell out and the bottles smashed on the basement floor. I looked at the box there was like one dot of glue to hold it. I was beyond furious and am still double checking for glass pieces .

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6:13 am EDT

Anheuser-Busch budweiser 500ml can australia, world cup promotion.

Firstly I would like to say, I love Budweiser. The greatest flavour in the world. I am devastated that the company has allowed the product to be brewed under supervision in Melbourne, Australia and put its name to something that tastes nothing like Budweiser. It is risking its great name by doing so. I am so disapointed in this release. This is the first time that I am aware of that Budweiser has permitted this. The famous smokey taste is not there, it is a bland syrup that has no flavour. The worst thing is that it has tricked many into believing it was a genuine Budweiser product imported from USA as usual only to find afterwards that it has been made in Melbourne with Australian water that is impossible to reproduce the quality that Budweiser prides itself on. I understand the economics of such a move, however, the long term results could be irreparable. Who approved this ? Obviously someone that does not love Budweiser as much as I truly do. Thank you for reading.

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9:25 pm EDT

Anheuser-Busch customer appreciation day sponsored by budweiser (scarborough ontario)

[JUNE 10, 2018] Karla's Roadhouse, Kingston Rd, Scarborough.

As angered as I was by the behavior of your Customer Service Rep I didn't take the time to complain about "her" until last weekend when I returned to Karla I found there was a round table discussion of those who found her rude and offensive. SO:
Aside from the fact she was heard saying 'she wasn't used to dealing with all these old people', she set limits for the type of swag you could get if you drank 5 beers (given the short duration of the event that's quite aggressive - if not illegal).
As much as I would only drink perhaps 6 beers a year (my husband enjoys his brews) I did order one more Budweiser after the free ticket. When the rep went to hand me a Budweiser shirt she noticed I had another. I explained to her that it was handed to me by a patron because I hold a neighbourhood Heart N' Stroke fundraiser every year (in July). I asked if she'd like to donate something. I was told I had to order more beer. She then said out load "She's crying over free stuff and she's not even going to wear them". It was with this comment she alienated "very many". This 'old person' has lived here (Rouge Hill area) for more than 50 years. I don't have to 'cry over anything' nor did any of the professionals on that deck.
I think that she judged the persons there based on the location and the Harley Davidson Motor cycles (that they can afford to own as they are home owners and hard working Fathers or in some cases Grandfathers)...
A few weeks ago, in support of our charity I received a Molson patio table umbrella for auction; Through the Black Dog Pub, and through the past owners (last two) of Karla's, they contact various reps for Molson's; Labatts; and esp. Guinness all have been generous with even one or two items, that's all we ask, a small charity for a great cause (last year we were recognized for our past 6 events and Heart N' Stroke donated items for our efforts). I didn't appreciate your rep for treating it like a laugh, nor did (again) those neighbours (conservatively 90% that were present that day).
I really don't have a resolution although I do dispute resolution /adjudication for a living, I think you should start with a better training program for your 'customer service representatives'. Her behavior spread like wildfire through the neighbourhood. Between Karlas'; The Black Dog; Amigo's; Amazing Ted's to a few in Pickering (where some live). She did not do you any favors.
Most likely for a short and only until after the neighbours get together for Christmas in July (Heart N' Stroke) your "Customer Appreciation" will be known as "Customer Depreciation". P.S. my sons (oldest one is 40) drink Budweiser, always have.

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4:10 pm EDT

Anheuser-Busch bud light reclosable aluminum 16 fl oz bottles the 8 pack

On june 1st, I purchased a 8 pack of the 16 oz aluminum recloseable bottles of bud light at my neighborhood 7-eleven located at 403 clearwater largo road largo, florida.
The first 2 beers I drank were fine, the bottle filled my 24 oz cold frosty mug. All was good. Then yesterday I go to have another beer out of the same 8 pack, 16 oz aluminum bottles, the bottle did not have 16 oz of liquid. It had 7-8 oz of beer. 5 out of the 8 beers only had 7 -8 oz of beer. The bottles are not damaged or have been tampered with, there are no holes or puncture marks any where on the cans. I did go back to 7/11, and complained to them and they explained to me that I had to email or contact budweiser with my complaint. I have always been a 100% satisfied customer, I have never experienced any issues with bud! But i'm sorry spending 11.76 for 8 beers and only really getting 4 full 16 fl oz beers. I would like to receive a refund please. I do want to thank you for you time in this manner and hope you have a good day.
Contact information
Daffanee beeson
[protected]

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5:52 pm EDT
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Anheuser-Busch blue jay beer glass that lights up for a home run

I have gone to a dozen liquor stores looking for a Blue Jay glass that lights up when they hit a home run and CANNOT find one and everyone seems to shrug their shoulders and walk away...
My husband drinks Bud ONLY and I tried even going to Lids to buy one and they don't have them
I see them advertised on TV all the time and state "no purchase necessary" - well I am willing to purchase and STILL can't get one! My husband has just had his ''65th" birthday and I am SO SAD that I wasn't able to get him the home run glass. We are both Blue Jay fans and I am just sad and frustrated. Do you have any way of getting one to me - I will even pay for it LOL.

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7:16 pm EDT
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Anheuser-Busch bottle from case of 28 pack

One bottle from a case of 28, would not open from a twist of the hand. Then the harder I tried, the cap cut me across my finger. All your bottles are Twist Off, and since it was after work that I treated my employees to, nobody had a bottle opener which is not needed. Now I have a gash cross my finger. I use my hands in renovation, and now your product has hindered my ability to work at my best and safest because infection is always a problem in my line of work. I have pictures of the cut and the bottle, and my proof of purchase from my case. Unfortunately your system does not allow me to download the pictures because the file is too big and I don't know how to make it smaller. How does accompany this big mess up the simple thing like uploading pictures for proof? That is something that definitely needs to be looked at in my opinion.

Can you please do something about this.

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4:11 pm EDT
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Anheuser-Busch bush light

Hi I just bought my case of beer Bush Light and I was putting the beer in fridge and felt wet, pulled out one of the cans and it was bent on top and half full, turned case around and noticed mold. Not impressed that this was sold to me, I like Bush and will still buy but think something for me would be nice, This was done long time ago, but today moving case it started linking again, I wipe down the wet beers. I will add photos.

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Update by Bass boat
May 31, 2018 4:14 pm EDT

Hi I just bought my case of beer Bush Light and I was putting the beer in fridge and felt wet, pulled out one of the cans and it was bent on top and half full, turned case around and noticed mold. Not impressed that this was sold to me, I like Bush and will still buy but think something for me would be nice, This was done long time ago, but today moving case it started linking again, I wipe down the wet beers. I will add photos.

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8:41 pm EDT

Anheuser-Busch budweiser can

I reached into the box and pulled out an unopened, empty beer. It looks like the case was dropped and the bottom tore open. This is not the first time this has happened although it is the first time I have complained as it happened right before the long weekend and I am already at our campsite. I have not checked the remainder of the box. I would like to have this resolved as soon as possible as my husband and I are avid Budweiser consumers and do not stray from the brand.

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12:15 pm EDT
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Anheuser-Busch 30 pack of bud light

To whom it may concern:
I resently purchased my normal payday 30pack of Bud Light and the taste is off like really off its flatter and almost like the first 2 mouth fulls is a flat watery consistency followed by flavor lacking beer .
Box number is 28JUL18 VC2009 [protected]
Purchased on May 11, 2018 at Kroger in newnan ga 30265
Not sure what you can do to rectify this situation, Thank you for your time.

Sincerely:
Mr. Fred Eggleston

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6:52 pm EDT
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Anheuser-Busch 28 pack with 1 of 3 blue jays freebies inside

Hi this isn't really a complaint just pointing out that there was no freebie in my 28 pack. I didn't buy the pack for the freebie as I regularly drink Bud, but maybe there was a factory glitch? I purchased the case of 28 on May 10th, 2018, at the Beer Store on Upper Gage and Fennel in Hamilton, ON. I suppose as a resolution you could send me one of the freebies. Thanks!

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7:32 pm EDT

Anheuser-Busch michelob ultra

While enjoying my favorite beer after a long day, the last sip I took made me stop and spit it out .. there was a sharp broken piece of glass that i almost swallowed.. It could of cause me serious problems. I inspected the bottle there were no chips or pieces missing.. I am very upset and wont be drinking another product made by your company. i will be emailing the corporate offices as well... Please see what u can do to solve this problem... if i do not hear from the company in 7 days i will be notifying a lawyer because if there was glass in my bottle chances are there are more like that from the same lot and also contaminated and should be pulled from shelves asap.. product was bought at Publix supermarket in Palm Coast Florida

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Gregschrei
, US
Oct 22, 2019 11:26 pm EDT
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I was enjoying a michelob ultra and at the last sip felt something go down my throat. It felt long and narrow. Dont know what it could be. But whatever it was its inside me now.

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K
8:58 pm EDT

Anheuser-Busch bud light

My grandfather drank Budweiser his whole life and I enjoy the flavor of Budlight. Lately, I get a case that's flat or beers in the case that are half empty and I find it offputting. The keg at my local watering hole tasted terrible so I had a Coors light. I've been drinking both since. I figure before I quit the family brand I should drop you aline

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1:29 pm EDT

Anheuser-Busch grape-a-rita mail in rebate

On February 1st, I purchased a 12-pack of Bud Light Grape-A-Rita drinks from Walmart in Ithaca. At the time there was a promotion for a $5 mail-in-rebate, which was the reason I made the purchase in the 1st place. I followed the instructions and mailed in the barcode of the product, receipt, and rebate form before the specified deadline.

I have yet to receive my rebate in the mail even though it said it would only take 8 weeks maximum. Please let me know how I can get my rebate and whether you need a mailing address again.

Thank you for your help.

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Anheuser-Busch In-depth Review

Company Overview:

Anheuser-Busch, a renowned beer company, has a rich history and background that spans over a century. Founded in 1852, it has become one of the largest and most successful breweries in the world. The company's mission is to bring people together through the joy of beer, while upholding their core values of quality, integrity, and responsibility. Anheuser-Busch has achieved numerous key milestones and achievements, solidifying its position as a leader in the industry.

Product Range:

Anheuser-Busch offers an extensive range of beer brands that cater to diverse tastes and preferences. From iconic classics like Budweiser and Bud Light to craft beers like Goose Island and Shock Top, their portfolio is vast and varied. With a wide variety of beer styles and flavors available, beer enthusiasts can explore different options to suit their individual palates. Additionally, Anheuser-Busch occasionally releases specialized products or limited editions, providing unique and exciting experiences for beer connoisseurs.

Quality and Taste:

Anheuser-Busch is committed to brewing high-quality beer that consistently delights consumers. Their brewing techniques and carefully selected ingredients ensure that each beer maintains a distinct taste profile. With a focus on consistency, Anheuser-Busch delivers beers that meet the expectations of their loyal customers, ensuring a satisfying and enjoyable drinking experience.

Sustainability and Environmental Initiatives:

Anheuser-Busch takes environmental sustainability seriously and has implemented various practices and initiatives to minimize their impact on the planet. They prioritize water conservation and waste reduction, employing innovative methods to reduce their environmental footprint. Additionally, Anheuser-Busch actively utilizes renewable energy sources, contributing to the reduction of their carbon footprint.

Community Engagement and Corporate Social Responsibility:

Anheuser-Busch actively engages with local communities, demonstrating their commitment to corporate social responsibility. Through philanthropic initiatives and partnerships, they make a positive impact on society. Anheuser-Busch also takes responsibility for promoting responsible drinking, actively participating in alcohol education programs and responsible drinking campaigns.

Brewery Tours and Visitor Experience:

Anheuser-Busch offers brewery tours and visitor centers, providing beer enthusiasts with an immersive experience. These tours offer educational opportunities, allowing visitors to learn about the brewing process and the history of Anheuser-Busch. Tasting rooms and events further enhance the visitor experience, providing opportunities to sample a wide range of beers and engage with fellow beer lovers.

Customer Service and Support:

Anheuser-Busch prioritizes customer satisfaction and provides accessible and responsive customer support channels. They assist customers with product inquiries, complaints, and feedback, ensuring that their concerns are addressed promptly. Online resources and FAQs are also available, providing customers with helpful information and guidance.

Distribution and Availability:

Anheuser-Busch products are widely available globally, thanks to their extensive distribution network and partnerships with distributors and retailers. Customers can conveniently access their favorite beers through online ordering and delivery options, ensuring a seamless purchasing experience.

Pricing and Value for Money:

Anheuser-Busch offers a range of pricing options for their beers, catering to different budgets. Their value for money is competitive compared to other brands in the market, providing customers with quality beers at reasonable prices. Additionally, Anheuser-Busch occasionally offers special promotions or discounts, further enhancing the value for money for consumers.

Customer Reviews and Ratings:

Anheuser-Busch receives positive customer reviews and ratings from various sources, reflecting the satisfaction and loyalty of their customers. The analysis of feedback highlights the consistent quality and taste of their beers, as well as their commitment to sustainability and community engagement. Overall, customers are highly satisfied with Anheuser-Busch's products and services.

Industry Recognition and Awards:

Anheuser-Busch has received notable industry awards and accolades, recognizing their brewing excellence and sustainability efforts. Their participation in industry events and competitions further showcases their commitment to innovation and quality. These achievements solidify Anheuser-Busch's position as a leader in the beer industry.

Competitive Analysis:

Anheuser-Busch stands out among its key competitors in the beer industry due to its unique selling points and differentiating factors. Their extensive product range, commitment to quality, and strong market positioning contribute to their significant market share. Anheuser-Busch continues to innovate and adapt, ensuring their continued success in a highly competitive market.

Future Outlook and Innovation:

Anheuser-Busch has ambitious plans for future growth and expansion. They invest in research and development to drive innovation in brewing techniques and introduce new products. With a focus on meeting evolving consumer preferences, Anheuser-Busch aims to remain at the forefront of the beer industry, offering exciting and innovative options for beer enthusiasts.

Conclusion:

Anheuser-Busch, with its rich history, commitment to quality, and extensive product range, is a top choice for beer lovers worldwide. Their sustainability initiatives, community engagement, and dedication to customer satisfaction further enhance their appeal. With a wide availability of their products, accessible customer support, and competitive pricing, Anheuser-Busch offers a compelling value proposition. Overall, Anheuser-Busch is highly recommended for consumers seeking high-quality beers and a company that prioritizes social and environmental responsibility.

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+1 (800) 342-5283

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www.anheuser-busch.com

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