BudgetAir
reviews and complaints

BudgetAir is a cheater website, don't book with them!
I made my booking and they charged more than I expected and agreed to pay! I contacted BudgetAir right away and told them that they charged extra $20 and they said they need proofs. I then called my bank and received a copy of my bank transactions and sent it to BudgetAir and they said that was not enough! What else did they need?
No matter what I told and what proofs provided they refused to refund me. Last time I spoke with them they said that I was overreacting because $20 wasn't a big sum! Pathetic service! Shame on you BudgetAir!

My name was incorrect and that was their fault and they never fixed it!
When I noticed that there was a mistake I contacted BudgetAir right away and asked them to fix everything, and they asked me to pay. That was the only way so I didn't argue and paid.
Even thought they took my money they didn't do anything!
On the departure day I came to the airport and tried to explain that I was cheated by BudgetAir, but no one was able to help me! I was not allowed on board because of them and I missed my flight and lost my money. I will file a lawsuit against BudgetAir!

I booked a flight via www.budgetair.com website and was charged twice for one and the same ticket. When I found out about that I immediately contacted BudgetAir and asked for a refund. The rep I spoke to did not understand English and it was absolutely impossible to communicate. I called the next day and spoke to another rep which understood me a bit. He said I'll get the money back any time soon but that did not happen! They stole my money and it seems like they really don't care. Beware of this fraudulent company and read all the reviews online!

I am a senior citizen from Malaysia. on March I think 22nd we purchased two tickets from BudgetAir (the agent for China Eastern Airlines). my wife filled in the particulars in the booking form as usual . there was one column which was full name as in passport. If your name is John White you will fill in John White. if Lai Fun Tze you will fill in Lai Fun Tze. the next column was surname which would be White and Lai respectively. {{{{Do you know what was printed on our tickets Lai Fun Tze Lai}}}}}} what do you think would be printed if the customer was John White ? John White White}}}}}}}] try to go through immigration with those names? our tickets were virtually useless. well we hope "kind" BudgetAir will help us. make a small alteration. but alas BudgetAir were refused to budge from their position it was our fault. (by the way my wife`s name as in passport is Lai Fun Tze) BugetAir said we have to cancel and book again. earlier we have filled in a clause free cancellation for a extra payment of $40. me and my wife suspected no hanky panky. we surely will be refunded the full amount we paid for. but BudgetAir is very sneaky. the amount was full amount minus $500 and airline penalty $700. we were not even flying and yet we were been legally fleeced. ! we saw red :-( and decided to take action. /We complained to our airline commission but we were flabbergasted by the decision. we still will be charged airline penalty $500. is there no justice in this universe no wonder God is angry we decided to take our complaints to God and to you kind sirs. maybe you can do something for us. I WANT TO WARN FELLOW PASSENGERS NOT TO HAVE ANYTHING TO DO WITH BUGETAIR AND CHINA EASTERN AIRLINES. {{{[let them fall by their own devices. the wicked shall fall into his own trap which he has set}}]]] please boycott China Eastern Airlines and BudgetAir. you will be safer flying with other airlines. don`t book from third party merchant example cheapflight and budget flights. hope AirAsia is not a snake. They have been giving a lot of promises. hope they live up to these problems. be careful BudgetAir! the lion has roared! this is the last time you cheat others . we will bring you down and your associates. even giant Goliath can fall. never underestimate the power of the people!

I booked tickets through the company www.budgetair.com. It was real rip off, ‘coz they provided tickets for the wrong dates and I couldn’t fly on these dates. I called to the customer services and asked to help me. It was real scam. They promised to help, but they contacted me after 2 weeks and told that I missed my flight and they couldn’t help me. The worst company and better avoid them.