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Budget Truck Rental / worst service ever

PA, United States

Well it started as a good deal on the truck and trailer rental, good prices.so we went with budget over the other companys. Bad mistake...
we moved across country 2500 miles, the truck they gave us broke down for the first time on the pa turnpike. It blew over 5 gallons of oil all over the car we were towing..we were stuck there for over 4 hours, the second time it broke down was in columbus oh.Thats were it took a tuen for the worst.we were stuck there for almost two full days while the company tried to get us a replacement tuck.The truck they gave us was worst then the first one.older, more miles and dirty, plus the fact that it didn't run any better...Well it gets even better because the manager from budget jim s. promised a good truck and they would awp the load for us . He was hiring a moving company crew to do it for us so we can get back on the road.Instead he hired the tow company (pro) and the workers and there family to do it.. we stop by to check on the progress and abserved the workes smoking while moving our stuff, matress laying on the ground..when we said somthing to them john said you can move it yourself then..well that stared a war with my wife and john. we ended up leaving because it was a mess. .Also the trailer strap was broken that the pin for the hitch was broken.we pick the truck up late that night and started driving. well we get to our new home 3 days late. we open the door to unload and forund that they just threw our stuff in the truck, they didn't use any of our moving blankets or tie downs, they were all in the back just laying there...over 50% of our furniture was broken, and or dirty. broke the axle on my sons quad..I have called the manager a dozen times with no responce, the claims department keeps making us jump through hoops, and giving us a hard time.NEVER, NEVER AGAIN will we use budget truck or car rentals.learned a hard lessons...

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