Budget Car Rental / budget

Dallas, TX, United States

I thought I lost the key to my trunk rental through budget, so I had to call road side assistance to seek help. Well, I found the key and called back to cancel within 30 minutes. No one from road side assistance had to come out and help because I cancelled services. They charged me $400 because they said they had to make a key for the truck rental. There is no way in hell they made a key in 30 minutes! They said they could not give me my money back and they did not notify me about taking $400 out of my account! Horrible services and piss poor customer service!

Aug 23, 2016

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