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Budget - Alamo Airport Car Rental / airport car rental extra fees

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All these airport car rental fees are a thief from consumer. I would ask Consumer Affairs to look into all these car rental at the airport fees:

airport concession fee
energy recovery fee
customer facility charge


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D  24th of Mar, 2009 by 
Agree Disagree +1 Votes
What is the complaint? You know the fees are there, if you don't understand what they are, ask. A lot of the fees you pay at airport locations all go to the airport because they are greedy and try to make as much money as possible from all the rental companies. I work for a car rental company in Seattle and the airport actually charges the rental car companies a fee EVERY TIME their shuttle bus goes through the airport pickup area too! A lot of customers skip the airport and take the $40 taxi ride to an outlining city to avoid the extra 10% - 12% in fees and taxes they pay at the airport and pay the $20 to drop the car back at the airport (yes, this is $60 to avoid the airport charges, but sometimes the rental rates are cheaper at the local market stores too). If they rent for a few days it is worth it.
N  7th of Aug, 2009 by 
Agree Disagree 0 Votes
I agree. I worked at a company that paid airport fees at 23 percent. Then moved to a location that was not considered airport. Tax & fees total was only like 6 percent.

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Alamo Rent A Car Logo Alamo Rent A Car
Customer Service
600 Corporate Park Drive
Saint Louis
United States - 63105
+1 844 354 6962
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