SUBMIT A COMPLAINT

Bubblewitch2 / unauthorized purchases

1 7722 glasgow drive, San Antonio, United States
Contact information:
Phone: 2106934726

I have numerous charges on my phone from Google Midas for an app called Bubblewitch2. I DID NOT AUTHORIZE THESE PURCHASED AND EXPECT MY MONEY REFUNDED.
The charges are:
07/17/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$51.02


07/17/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$1.02


07/17/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$3.08


07/17/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$1.02


07/03/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$1.02


07/01/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$1.02


07/01/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$1.02


07/01/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$1.02


06/30/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$1.02


06/30/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$3.08


06/30/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$3.08


06/28/2014
GOOGLE *MIDAS GOOGLE.COM/CHCAUS
$3.08


05/27/2014
GOOGLE *VIACOM GOOGLE.COM/CHCAUS
$3.99


05/26/2014
GOOGLE *HANDYGAMES GOOGLE.COM/CHCAUS
$1.99

MY BANK HAS DISPUTED THE CHARGES.
Your dispute claim has been created

You have created a dispute claim. Your claim number is 1846402—use this number when sending supporting documents or contacting us about your dispute.

What you need to do next

You have a few more steps to complete before we can begin investigating your dispute:

Gather the documents that support your dispute. See Supporting Documentation We Recommend You Provide below for the types of documents that help the investigation of your claim.
Send copies of your supporting documentation to:
NetSpend CorporationChargeback DepartmentP.O. Box 2136Austin, TX [protected] Fax: [protected]
Include your claim number, Claim #1846402, with any documents you send.


A copy of these instructions has also been sent to your Secure Inbox.

We will notify you by mail of the status of your claim within ten
business days. An electronic copy will also be sent to your Secure
Inbox.

Replace your blocked cards
When you file an unauthorized transaction dispute we require the
affected cards be blocked to protect your account from further
transactions. To obtain a replacement card, call customer service at [protected].
If you don't have a backup card, you can instantly create a Virtual Account, which is useful for making purchases and paying bills online and over the phone.

Su
Aug 03, 2014

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