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BSS Webgrantaccess / taking more money out of my account than i agreed too

1 LA, United States Review updated:

I AGREED TO HAVE THEM TAKE 2.97 OFF MY CARD FOR A TRAIL MEMBERSHIP, INSTEAD THEY TOOK 57.61 WITHOUT MY APPROVAL. I CALL AND THEY GIVE ME AN E-MAIL ADDRESS THAT DOESN'T EXIST. I ASKED FOR ADDITIONAL REFUND INFO AND THIS WOMEN HUNG UP ON ME. SHE SAID HER NAME WAS MICKEY AND HER EMPLOYEE NUMBER WAS 0006. I HAD TO CANCELL MY CARD AND GET A NEW ONE BEFORE THESE CROOKS WITHDRAW SOME MORE MONEY. I ALSO FILLED OUT PAPERWORK AT MY BANK TO GET MY MONEY BACK FROM THESE HEARTLESS PEOPLE. I'M A SENIOR CITIZEN AND I JUST CAN'T AFFORD THINGS LIKE THIS...

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  • An
      12th of Jan, 2011
    0 Votes
    BSS Webgrantaccess - Took money from my account without my permission
    Bss Webgranaccess
    United Kingdom

    Yes, I have agree for you to take from my account £1.90 as i have on
    my bank statment dated on the 18 November 2010 for a pack I never
    received.. !!!

    You have taken again money from my account without my permission !!!
    On the 19 November 2010 you have taken £38, 18 and again on the 20
    December 2010 £39.09... You must be joking with people around all over
    the world...You are taken money from peoples account who some of them
    hardly have money to pay for their bills !!! Im a mom and you have
    taken money which I now is there on my account and i can use it to go
    and buy food for my children and when i notice the money is not there
    !!! because you have taken it without my permission...

    You own me £77.27 I want a FULL refund on my account on the next few
    days...its not fair what you are doing!!!

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