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Bharat Sanchar Nigam [BSNL]
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Bharat Sanchar Nigam [BSNL]
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2.3 283 Reviews

Bharat Sanchar Nigam [BSNL] Complaints Summary

91 Resolved
192 Unresolved
Our verdict: Engaging with Bharat Sanchar Nigam [BSNL], which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Bharat Sanchar Nigam [BSNL] reviews & complaints 283

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Bharat Sanchar Nigam [BSNL] SIM TEMPORARY SUSPENDED

MY NO. IS [protected]. I WANT TO KNOW THAT WHY MY PHONE IS TEMPORARYLY SUSPENDED. REP ON MY CELL AS I M NOT CAPABLE OF SITTING DALY ON NET DUE TO FINANCIAL PROBLEM.
PLEASE CEASE MY PROBLEM AND GIVE ME RELAX.

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ummer kazi
, IN
Mar 08, 2010 3:40 am EST

MY NO. IS [protected]. I WANT TO KNOW THAT WHY MY PHONE IS TEMPORARYLY SUSPENDED. REP ON MY CELL AS I M NOT CAPABLE OF SITTING DALY ON NET DUE TO FINANCIAL PROBLEM.
PLEASE CEASE MY PROBLEM AND GIVE ME RELAX

U
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ummer kazi
, IN
Mar 08, 2010 3:39 am EST

MY NO. IS [protected] I WANT TO KNOW THAT WHY MY PHONE IS TEMPORARYLY SUSPENDED. REP ON MY CELL AS I M NOT CAPABLE OF SITTING DALY ON NET DUE TO FINANCIAL PROBLEM.
PLEASE CEASE MY PROBLEM AND GIVE ME RELAX

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1:09 am EST
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Bharat Sanchar Nigam [BSNL] misuse of phones

We have lodged a complaint with BSNL on misuse of 2 landline numbers.These are a firm property transferred illegally to individuals for business gains.

BSNL has acknowledged our complaint from CMD's offie but no action nor response for our repeated reminders.

Hope someone look into the issue and address it ASAP.

Thanks

On 9/29/09, ddgpg wrote:
> Dear Sir/madam,
>
> We acknowledge your complaint and the same has been forwarded to
> the concerned unit for redessal.If the problem not redressed you do
> not received feed back from the concerned unit within 7 days feel
> free to contact us again.
>
>
> PG CELL, BSNL, CO,
> NEW DELHI

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12:40 am EST
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Bharat Sanchar Nigam [BSNL] Sms Not delivered

Sir, when i send sms from free sms website way2sms.com to the new bsnl numbersin west bengal telecom(series-9476) sms is not delivered except this series all the sms is delivered instantly
plz do some thing

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Bharat Sanchar Nigam [BSNL] MODEM MAL-FUNCTIONING

OUR INTERNET CONNECTED TO BSNL LANDLINE [protected]. MODEM PROVIDED COUPLE OF YEARS BACK HAS STARTED MALFUNCTIONING SINCE LAST 15 DAYS OR SO. FINALLY WE COMPLAINED ON 12TH INSTANT. SINCE NOBODY IS ATTENDING OUR COMPLAINT, WE ARE FACING PROBLEM IN GETTING CONNECTED.

AFTER REPEATED FOLLOW-UP, FINALLY WE DECIDED TO REGISTER A COMPLAINT ON-LINE. ACCORDINGLY, WE COLLECTED
OUR COMPLAINT NO. 45414 (FROM MADHAVADHARA EXCHANGE, BROADBAD SERVICE, VISAKHAPATNAM, A.P.). THIS
COMPLAINT NUMBER IS ONLY DATED BACK TO COUPLE OF DAYS.

NOW, WE EXPECT A PROMPT ATTENDANCE TO OUR COMPLAINT. WE ARE PREPARED TO REPLACE EXISTING MODEM
WITH A LATEST VERSION NEW MODEM.

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Bharat Sanchar Nigam [BSNL] Network Coverage Problem

Sir,

I have BSNL Pre Paid Mobile Connection.

My residence area Munshi Bazar Alwar have BSNL network coverage problem. In this area BSNL network Loss/Low Singnal received. In this Position I have not done a call by BSNL Mobile Connection.

My Mobile No. [protected]

Thanks

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Update by Prahlad1971
Jan 19, 2010 12:13 am EST

I Have get very problem. In this position when I have a mobile connection but i could not use it service.

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Bharat Sanchar Nigam [BSNL] Bad Service. Bad maintanance.

I am using BSNL broadband plan, the service is very bad. most of the time it hang on dead, after that speed is very bad. The wire in the street is lying on the main road and before two days some persons cutted it.
I dont know what i do, we are using this because the money goes to govt, but they do not care for it, they govt people are just lying on the chair and taking lunch whole day.

Airtel also providing unlimited plan in 900 and BSNL in 750. So why people stick with BSNL when they are getting good service by private companies.

my number is 2220439.

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Bharat Sanchar Nigam [BSNL] Sms not delivered

I am Koushik Mondal From My Way2sms account i tried to send sms on the number [protected] but the msg is not delivered.When i contact with customer care the said that free sms service is not available in bsnl but after that i send a sms from my account to [protected] and the msg is delivered. I Can't understand the reason
plz help me

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Bharat Sanchar Nigam [BSNL] ADSL issue

I am very upset about the response and serive bsnl (R.T.Nagar). I have applied for broadband on 03/01/2010 and I have received the logiin id and passwrd a week before however, my ADSL is not working. I am fed up of going to bsnl office regularly from past one week. Each time they tell me to come tom...On 01/12/2010, when I seriously asked the guys they gave me the number of area incharge and when I contacted that person, he gave me the number of line man. Line man came and checked the line.

THIS PERSON TELS ME FIRST THAT THERE IS A PROBLEM WITH THE MODEM (HAUWEI SMART 880) WHICH IS WORKING FINE. LATER HE TELLS IT IS WORKING FINE HOWEVER, AGAIN HE TOLD THAT THE LINE IS NOT FINE AND HAVE TO PUT A NEW WIRE. ACCORDING TO HIM, I HAVE TO PAY FOR THE WIRE.

THIS IS RIDICULES, I HAVE THE LANDLINE CONNECTIONS FROM PAST 7 YEARS AND WHY SHOULD I PAY HIM FOR A NEW LINE? PLEASE STOP THIS CURUPTION AND HELP ME...MY LAND LINE NUMBER IS [protected]

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Bharat Sanchar Nigam [BSNL] not working properly

wll phone provided by bsnl in tamilnadu telecom circle, karaikudi ssa, under mudukulathur exchange is not working properly because of the frequency mixing. other exchange or network signals are mixing with the signal so that not working. officials have to rectify this problem. matter is urgent because we are in rural area and hence not able to contact anybody.

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seyad abdul samad
, AE
Aug 22, 2016 11:05 pm EDT

bsnl, india, tamil nadu INTERNET
With reference to the subject, I would like to inform you that i have internet problem for more than 20 days I had completed the issue to mudukulathur & ervadi exchange but till now they didn't rectified the issue the phone no is04576263882, Hence request you to take necessary action at the earliest to rectify the glitch.

Presently am working in Dubai, UAE

Your swift action in this regard is highly appreciated.

Thanking you in advance.

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RATUL CH DAS
, IN
Jan 21, 2011 4:58 pm EST

[protected]
dEAR SIR, TODAY 20/01/2011. MY bsnl NETWORK IS NOT avilable. so pleasae search my network and kindly avilable my network. its urgent...uore customae. thamks

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4:23 am EST
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Bharat Sanchar Nigam [BSNL] Worst Service

To
All Service Provider (BSNL Chittoor )
Palamaner
Chittoor
The Employees who working in Palamaner Division providing the worst Service, i and my Wife complaint about the Landline and internet, They saying that we are coming and my sub ordinate went some were,
since this process going on 3 month.
i feel that they are Taking Salaries and justifying the duties .
this is pratical example of how the Govt Sectors works
My Land line NO is [protected]
Palamaner. when i arrival to india foremost duty is to cancel . if the u r staff unable to fulfill our requirement plse cancel

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Bharat Sanchar Nigam [BSNL] Refundable deposit

Dear Sir,

I have one land line connection of bsnl. They are not giving proper service to me. I gave complaint to that department two three times. But no response from that side. That why I paid dues amount of my phone bills up to last working days of my phone connection. After that my phone is not working. I gave a letter to department please close my land connection and refund my deposit amount but till date I did not get my money. My letter submitted to Badangpet BSNL officer, that letter was forwarded to Tolichowki BSNL office on 10.09.2009. But till date no response from that side. My land line No. is [protected].

Thanking you,

D.Sreekanth,
Mobile No.[protected], [protected]

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srikanth63
, IN
May 07, 2013 5:14 am EDT

I have combo plan BB625 phone no. [protected] with BSNL.I have no qualms to express extreme displeasure with respect to BSNL services.The net does not get connected almost every week and if connected the website does not open.On calling 1504 i had to wait on a number of occasions for almost upto 45 minutes to 1 hour. for customer care person to respond.On a number of occasions the 1504 has no response even after waiting for 1 hour.The service personnel arrives only after 24 hours.Irrespective of whether the problem is set right or not docket is closed. Worst worst service indeed
srikanth

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soniteck
, IN
Mar 12, 2012 5:41 pm EDT
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I have a broadband connection and tried to contact them or online,
Response was so poor

Can BSNL improve?

J
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jagadish999
, IN
Nov 30, 2011 6:54 pm EST

pls dont activate un wanted services to the customers.

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v.narasimharao
, IN
Jul 28, 2011 6:22 am EDT

dear sir we paid bill on 28-07-2011 morning 9.00.am our mobileno [protected] plese activae outgoging immedietly

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Bharat Sanchar Nigam [BSNL] monthly bsnl mobile & landline bill paid receipt since April-09

Dear sir
I could not print monthly bsnl mobile & landline bill paid receipt since April-09, now can I get all previous receipt.

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Bharat Sanchar Nigam [BSNL] BROADBAND SPEED

I HAVE A BSNL BROADBAND CONNECTION AND I M PAYING FOR A CONNECTION SPEED OF 0.5 TO 1 MBPS UNLIMITD DOWNLOAD, HOWEVER THE DOWNLOAD SPEED I GET IS 105 KBPS THAT TOO KEEPS ON FLUCTUATING TO THE EXTENT OF DROPING DOWN TO 20 KBPS FOR DAYS TOGTHER I WONDER WHAT CAN ONE DO TO TAKE THESE PEOPLE TO TASK I M PAYING 1700 RS PER MONTH FOR THAT SPEED ?
GOD I WISH THERE WAS SOME LAW TO HELP CONSUMERS BE PROTECTED AGAINST SUCH SERVICE PROVIDERS BUT THEN THIS IS INDIA YOU TAKE THEM TO COURTS MAY BE MY GREAT GRANDSON WILL GET JUSTICE THAT TOO IS NOT ASSURED.
HAIL CORRUPT INDIA .

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ABISHEK23
, IN
Oct 02, 2010 9:20 pm EDT

IVE GOT THE SAME PROBLEM TOO FOR THE PAST WEEK
WHEN I SWITCH ON THE MODEM, IM GETTING A SLOWER NETWORK SPEED(EVENTHOUGH WITH GOOGLE CHROME, THE FASTEST BROWSER)THAN THE PAST COUPLE OF MONTHS
COULD SOM1 PLS TELL ME HOW COULD I RECTIFY THIS?
IM SURE THERE'S NO PROBLEM WITH MY PC

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Bharat Sanchar Nigam [BSNL] UNWANTED MUSIC STATION

my no9445242386 has been charged without my request ----as "music station" charges
formerly this was done by bsnl for "radio"
is it the hidden agenda of the particular service provder to kick out subscibers from using bsnl...horrible ...these bsnl supporting private service providers are really cheating customers..
Bsnl has to rise according to occation

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rade00c2
, IN
Aug 16, 2011 3:03 pm EDT

yes i dont know why a govt organisation is playing such cheap tricks of grabing ones money which they have deposited for speaking their people. my number is +[protected], even after my repeated reqvests they not deactivating my number but they have continued deducting to music station which is of no intrest for me. is their any other good forum to take note of these mischiefs?

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machinat
, IN
Oct 24, 2010 4:20 am EDT
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To deactivate Music Station service, dial [protected]. You will get the IVRS. Press 4, and then at the next prompt, press 5. Hooray! You are deactivated from this stupid, extortionate, [censor] service of BSNL.

Note that this is a toll-free number. So all of you keep dialing and tell all your friends to keep dialing this number to get some of your own back on BSNL.

For other services, the procedure to deactivate is available in http://www.vas.bsnl.co.in/mobile_radio.jsp

Down with BSNL!

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Bharat Sanchar Nigam [BSNL] Landline and broadband connection

Telephone and broadband not working for the last several months on the pretext of cutting of cable. Behaviour of the officials is perfectly nugatory. Besides indifferece towards solving the problems needs to be tackled by taking stern actions against the defaulting officials who are toying with the esteemed customers.

Arnab Aich
Tel. 2778307

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Ashish Roy
, IN
Jul 11, 2011 7:19 am EDT

My landline number [protected], frequently stops working at every one-two month frequeny. I am fed up by the problem and is now on the verge of surrendering the connection which have been with us since 2003. I would be really feeling sorry for that as private service providors are giving a much better after sale service.
If BSNL bother about its customer I request them to check my bill for the last year or so, other then the rental I have paid almost negligable call charges

CAN BSNL HELP ME OUT
Ashish Roy, Nehru Nagar Ghaziabad

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neena prasad
, IN
Jun 22, 2012 11:49 pm EDT

Tel no [protected] is not working for last 7 days. Complaint has already been registered. No action is taken till date. Please rectify the problem early.

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RAJ KUMAR JAIN (advocate)
, IN
Jan 29, 2012 12:20 pm EST

To GM BSNL Ghaziabad
Dear sir,
Comlaint telephone number [protected] Rajkumar Jain (Advocate) KH- 213 kavinagar ghaziabad .It is respectfully submitted as under that
I am a regular subscriber of the above telephone number [protected] that my telephone number and net remains out of order or dead most of the time for the last 6 months
that inspite of repeating complaints and request the telephone is not set right
that if my telephone number is not working i have no option but to discontinue my telephone number or complaint to the higher authorities .It is therefore requested that you will do the need full at the earliest and oblieged

H
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hdhdhh
, IN
Aug 17, 2010 10:12 am EDT

Everyone,

BSNL customer care number has been changed to [protected]

Regards
BSNL CC

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Dharam Vir Gautam
, IN
Jul 30, 2010 3:19 am EDT
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BSNL landline phone no. [protected] installed at my residence 259, Shyam Park, Gali No.4, Near Ram Lila Maidan, Sahibabad, has not been functioning for the last over a year despite complaints to SDO and other agencies. I do not know it will ever be re-activated or not.

Dharam Vir Gautam

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rahul tyagi modinagar
, IN
May 23, 2010 1:14 am EDT
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my brodband connection no [protected] is start on 11 may 2010 and frist bill is generated on 4 msy 2010. why

plz solve my probelem otherwise i will go on to consumer forum

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singhkaran
, IN
Dec 15, 2009 11:55 pm EST

All BSNL and MTNL officer are DUMB...They are down the repo of BSNL and MTNL.
stupid Customer care they have no manner to talk customer.
i advice to all Broadband and landline customer use private network like Airtel, reliance or Tata.

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Bharat Sanchar Nigam [BSNL] Cheat and Fraud by Distance Telecom, MTNL Delhi

Hi,

I am Govind Vashist, Karampura, Delhi-110015, I got a call from distance telecom marketing cell promising MTNL broadband connection in 7-10 days maximum. and i had given an order to M/s Distance Telecom, 84 A, Ground Floor, DDA Building, Mata Sundri Road, New Delhi - 110002(# 011-[protected], [protected]).

i had applied for connection on 09 of Nov'09 along with 500/- rupees and till date when i call the customer care number : 011-[protected] or [protected], i always get an answer "Sir your connection will be installed in tomorrow sometime told monday, then sometime Tuesday Wednesday or Friday etc." Now its going over one month and no one has come from their end to check where the services has been deliver or not. Mean while I had also spend lot of money over phone in followuping with the reprsentative of this company. (Neetu, Kanika & Gagan, Shekhar) when i ask for OB no. they told me still we have not tomorrow morning you called and take your OB No. but next morning again they reply me same answer.

these people take customer for granted and just keep them giving false updates or commitments about the connections. They dont let us complain to their seniors there. Please let me know where can i escalate this issue so that this business partner gets fined or a punishment for fooling arounf with customers. they are always ready with excuses and sorry's.

Please help me to take this complain up to the responsible parties. As i am really troubled without phone and internet for past 1 Month and that to after doing everything on time even follow ups.Looking forward for your fast action

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Sungod
, IN
Nov 16, 2011 1:09 pm EST

go to telephone exchange near you and meet SDO of your area, with little bit of chit chat, your problem will get resolved . Its useless to call customer service and sanchar haat, they are just fake/billing area .
MTNL Customer since 20+ years

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Bharat Sanchar Nigam [BSNL] TELEPHONE GETTING OUT OF ODER FREQUENTLY NOT BEING ATTENDED EVEN AFTER SMS, INFORMING AT 198, TEL TO AGM ETC.

MY LANDLINE TELEPHONE NO.[protected] IS GETTING OUT OF ODER FREQUENTLY. IT IS NOT ATTENDED NOT ATTENDED EVEN AFTER LODGING COMPIALNT THROUGH SMS, INFORMING AT 198, REQUESTING TO AGM ETC. SOME TIMES IT WORKS BUT ONLY FOR 1/2 CALLS & THAT TOO WITH LOT OF DISTRBANCE.

THE BILL DTD.04/11/2009 WHICH I RECEIVED IS AMOUNTING TO RS. 432/- OUT WHICH FIXED MIONTHLY CHARGES ARE 360/- & CALLS IS ONLY 32/- AS I AM NOT ABLE TO USE THE SAID PHONE DUE THE REASON MENTIONED ABOVE. I REQUEST BSNL TO TAKE URGENT ACTION & ALSO NOT CHARGE THE FULL MONTH RENT.
REGARDS.
BALBIR SINGH
H.NO.121, SECT.15A, NOIDA

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G K RAI
, IN
Sep 11, 2012 3:41 am EDT

I have complained many times on 1500, from last six month (last complaint no.[protected] )and personally in sec 58 noida office for noisy line and disconnectivity of broadband for my telephone no. [protected].But no action has been taken. I have chosen Plan 900 but due to noisy line and interrupted broadband i am fed up. every month i pay rs. 900 for the service but my money is being wasted .I request BSNL to take urgent action . Regards, G K Rai, B114 Panch Chuli Apattments, Sector-61, NOIDA

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Bharat Sanchar Nigam [BSNL] Sim Card Registration Failed

I with 4 of my friends have purchased BSNL Prepaid sim cards, with fancy nos.

The person who sold us the card, told that the card will be activated in few hours.

The person have now switched off his mobile phone from last 3 days, and no activation ahve take place.

we have filled all BSNL forms & also given him our address proof.

I just want to know that whether this is a fraud, & if it is how come BSNL is allowing there regsitration forms to go to fraud people like these..

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Bharat Sanchar Nigam [BSNL] Sim card rejected

My bsnl mobile no was [protected]. My name is sudip das. Few years ago it was damaged. But for some urgent reson i want my old no. It is very much urgent. If you take care. I am very much helpful. My email address:[protected]@yahoo.com. Thanking you.

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vinodkumar v Vinod
, US
Aug 10, 2014 9:16 am EDT

my sim card of no [protected] has been rejected by wrong pin request . How to rectify this?

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chamina richard
, IN
Jan 04, 2010 7:59 am EST

sir i have entered my puccode wrongly now my sim is rejected i request you to activate my simcard as soon as possible

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Brooke Paige
Kokomo, US
Nov 23, 2009 2:33 am EST

contact your cellular phone provider. They will do it for you.

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4:02 pm EST
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Bharat Sanchar Nigam [BSNL] Wrong Billing

It is requested that I had a mobile phone no.[protected] which was connected on 7th Aug 2009 with GPRS facility but internet service was provided on19th sept. 2009. This service was quite unsatisfactory, so, on 11th sept.2009 I requested to disconnect this connection permanently. My mobile no.[protected] was disconnected on 17th sep.2009.

I was shocked to receive the Bill of Rs. 2, 27, 194.00 for just 18 days i.e from 19/08/2009 to 5/09/2009. The bill shows 24hrs. Black berry net working continues only. It is interesting that the credit-limit Rs.1000.00 has been shown in the bill. No intimation was given to my regarding the heavy amount bill. I hardly used this service.

On oct.28, 2009 I received next bill of Rs. 64, 004.00 without any call details or specific time. Total amount shown in the bill is Rs.2, 91, 198.00.

I tried to talk to Senior Officials but nobody is ready to listen and neither had they responded my application of enquiry about this heavy billing. Their answer about my application under Right to Information Act is very unclear and they missed too many points.

I am a retired 72 years old person, me and my wife is under immense pressure. I visited Hardwar office manytimes from Roorkee. They tried to thrend me through phone calls like I am criminal. I am sure the usage of internet must be done by somebody else and their staff is involve in my internet security breach. Please help me.

Please help me to discard this fake bill and penalize the real person behind this scam

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Contact Bharat Sanchar Nigam [BSNL] customer service

Phone numbers

1800 345 1503 1800 345 1500 More phone numbers

Website

www.bsnl.co.in

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