BSNL / Non accessing of caller tune!
Being a customer of excel prepaid bearing the no.:-[protected], I have requested for a caller tune dated:-01/07/07 at around 1500 hrs & a charge of rs twenty(Rs 20/-) has been deducted immediately from my balance. But till now writing of this letter the service has not been extended. Acknowledging the matter & wanted to know the actual reason for the delay over phone Mr. Victor Baidya who was talking from customer care acted negatively & telling me that it can take one month or more & disconnected the line without any courtesy or decorum which are maintained so far!
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