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1.0 8 Reviews

Brow Arc Complaints Summary

0 Resolved
8 Unresolved
Our verdict: Engaging with Brow Arc at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Brow Arc reviews & complaints 8

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Newest Brow Arc reviews & complaints

ComplaintsBoard
J
3:24 am EST

Brow Arc rude worker

A woman in a black shirt and a green apron who works at Brow Arc at the Westfield mall in California, is being extremely rude and prejudice. I saw her accuse and threaten a few people for no reason. Is that good service? That is bad service and she is bias and evil. I feel bad for the poor victims from her bullying them. That evil woman is extremely rude and prejudice.

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J
11:32 am EDT

Brow Arc bad service

Brow Arc has one of the most rudest workers ever in California. One woman in a black shirt in a green apron accused and threatened a person for no reason. That evil woman has a lot of nerve to go around and do that. She is also being extremely rude and prejudice towards a lady for no reason. [censored] that rude [censored]. She does not represent customer service.

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J
11:13 pm EDT

Brow Arc service

A woman in a green apron with black hair in a ponytail who works at Brow Arc at California accused and threatened a person in a very rude tone for no reason. She also neglected a woman, giving her bad service. This rude woman is prejudice, bias, and bigotry. She gives out the rudest service, and she has no manners. People should never be treated in a bad manner.

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B
Brow Arc, Inc
, US
Aug 06, 2018 10:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Brow Arc Team members are typically known for their friendly & professional services.
That being said, the Brow Arc Team member referenced in this complaint no longer works for Brow Arc, Inc. However, it should be noted the individual who wrote this complaint was not a customer of Brow Arc. Rather, he was a mall goer who was following our team member around the mall while on her break taking photos of her without her knowledge. The incident took place months before this compliant was produced and our Corporate officers have apologized if the individual felt mistreated in any way.

ComplaintsBoard
J
3:32 am EDT

Brow Arc bad service

A woman in a black shirt with a green apron who works at Brow Arc in California accused and harassed a man in a very harsh tone for no reason. She also neglected a customer. This woman is prejudice, bias, and bigotry. This selfish worker is extremely rude and does not represent good service or Brow Arc. DO NOT go to the Brow Arc in California. They are a good ripoff.

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ComplaintsBoard
J
5:15 pm EDT

Brow Arc service

A woman in a green apron who works at Brow Arc accused and harassed another person in a very rude tone for no reason. She is also being extremely rude, prejudice, and bias towards a customer, neglecting her needs. The customer service is just as prejudice, giving the customer bad service. The woman in a green apron has prejudice, bias, and bigotry and does not represent good service or Brow Arc.

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ComplaintsBoard
J
11:55 pm EDT

Brow Arc bad service

A woman in a green apron who works at Brow Arc accused and harassed a guy in a very harsh tone for no reason. She is also being extremely rude, prejudice, and bias towards a customer, neglecting her needs. The customer service is just as prejudice, giving the customer bad service. The woman in a green apron has prejudice, bias, and bigotry and does not represent good service or Brow Arc.

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ComplaintsBoard
J
8:52 pm EDT

Brow Arc service

One of the women who worked at Brow Arc at California in a green apron is being extremely rude. She accused and harassed a guy for no reason. She was with another worker who also gave a customer bad experience with her rude behavior, neglecting her needs. She is being prejudice, bias, and bigotry. She does not represent the company or good service.

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J
4:43 pm EST

Brow Arc bad service

One of the employees at Brow Arc accused and bullied a guy in a very harsh tone for no reason. That can lead to mental illness or disorder. This kind of behavior will put customers feel unsafe. The customer service is not helpful. It happened at Westfield Mall at the bottom floor at Jan, 30, 2018 at 4:45 PM. The desirable resolution is to settle a dispute making customers feel safe and any of the employees to never do it again.

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