Brookes and Co review: This company hasn't provided the deed and papers, we can't sell the slots

We have purchased two slots from Brookes and Co. This company informed us that we would be able to sell the slots later and the company promised to provide all paper work and deeds. Unfortunately, the company failed. They didn’t provide the deed, but they continued to assure us that we would be able to sell the slots for high prices. Without these papers, we would do nothing. We need these papers, but the company didn’t even try to provide them.