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1.4 28 Reviews

BrokerPriceOpinion.com Complaints Summary

3 Resolved
25 Unresolved
Our verdict: With BrokerPriceOpinion.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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BrokerPriceOpinion.com reviews & complaints 28

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L
10:07 pm EST

BrokerPriceOpinion.com Lack of payment

They owe me over 10k. I have an the documentation to prove it. Why does Walt keep getting away with it. I did the orders [protected]. They ASSURED me they would pay.. I emailed, called. They have done this for years... it's disgusting.. Walt Coats is a licensed realtor this goes against the code of ethics.

Desired outcome: 10,000

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5:31 pm EST
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BrokerPriceOpinion.com bpo reports

On October 15, 2018, I agreed to complete a report on a condo in Lake Ozark, MO for $75.00 Work Order 3855822. I have never received a payment for this.

On September 10, 2019, I agreed to complete a report on a property at 1072 Mohawk Ct - Four Season, MO ordered by Sandra Sankey to be sent to First Valuation.com. Again, I have never received a payment.

I have tried going to both websites however I have never been able to connect as it times out before connecting.

Please advise what my options are.

Thank you

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1:15 pm EST
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BrokerPriceOpinion.com bpo that I was never paid for

Attached you will find the BPO Information that I am owed $100 fro services rendered.I never got paid for this please look into asap before I report you to the better business bureau.

On Tue, May 7, 2019 at 3:38 PM Jacinda Bustamante wrote:
Tracy,

Thank you for accepting this order for our company Broker Price Opinion. Please log onto our website at www.brokerpriceopinion.com login, and manage your account. I have sent an attachment with the steps to help manage your account. If you have any questions please feel free to contact me at any time!

Once you manage your account it will take you to your order in Wildwood Crest, NJ.

I have set you up in our system, below you will find your login information.

Username: TNeriNJ

Password: [protected]

**Please be sure to keep us updated on when you make contact and get an appointment set, so that we can extend the due date if need be.

ACCESS INFORMATION

Contact Name

Edward Augsberger

Contact Phone

(609) 338-1189

Contact Type

Agent

Lockbox Code

6925

Jacinda, Broker Coordinator

BrokerPriceOpinion.com, a First Valuation Company

8700 Turnpike Dr., Suite 300 Westminster, CO 80031

P: 303-991-9919 Ext. 1004

E: jacinda@brokerpriceopinion.com

W: www.brokerpriceopinion.com

______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit http://www.symanteccloud.com
______________________________________________________________________

--

Tracy Neri
Realtor

I was never paid they do not answer phones. I am owed $100 for my time and would appreciate payment.

Thank you, Please call me at [protected] or email [protected]@kw.com

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Is BrokerPriceOpinion.com legit?

Our verdict: Complaints Board's thorough examination reveals BrokerPriceOpinion.com as a legitimate entity with notable strengths. Despite a 10% resolution rate on customer complaints, which invites a closer look, BrokerPriceOpinion.com stands out for its commitment to quality and security. Clients considering BrokerPriceOpinion.com should delve into its customer service record to gauge compatibility with their expectations.

BrokerPriceOpinion.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: BrokerPriceOpinion.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for BrokerPriceOpinion.com. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for brokerpriceopinion.com can be seen as a positive aspect for BrokerPriceOpinion.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of BrokerPriceOpinion.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • While BrokerPriceOpinion.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 28 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the brokerpriceopinion.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Brokerpriceopinion.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The brokerpriceopinion.com may offer a niche product or service that is only of interest to a smaller audience.
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C
1:54 pm EDT

BrokerPriceOpinion.com bpo/reo services

My name is Chasity Nimsey with Oklahoma Elite Realty. I am the broker and owner. I have done several BPOS, and no payment ever recieved. I have sent numerous emails, phones, emails to assest managers for over 3 months. I have probably reached out more then 50 times and no response. Work Orders that I have not received payment for are below. They will contact me and want me to do other orders, and when I respond to them it all goes silent again.

COMPLETE
10/6/2018 12:00 PM - MT
21115 HIGHWAY 24
PURCELL
OK
3855010
Jacinda B.
1-303-991-9919

View Instruction SheetInfo Email Support
COMPLETE
11/8/2018 3:00 PM - MT
305 W CREEK ST
Lindsay
OK
3856033
Tracy A.
1-303-991-9919

COMPLETE
12/10/2018 12:00 PM - MT
2411 COUNTY ST 2936
BLANCHARD
OK
3857045
Roberta H.
1-303-991-9919

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8:57 am EST

BrokerPriceOpinion.com non payment for bpos in 2018

I have completed many bpos for this company. Despite assurances I would be paid. I have not. They are not returning calls or emails. Despite their turn around from after their settlement, they seemed to have not changed. If you are a BPO agent, be warned that brokerpriceopinion.com is once again not making payments for bpo orders completed. Their lack of even returning calls is unprofessional.

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Chasity Nimsey
, US
Mar 20, 2019 1:55 pm EDT

Have you received any payment yet? I am having the same issue.

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3:22 pm EST
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BrokerPriceOpinion.com non-payment of bpo work performed

Beginning August 14, 2017 through November 20, 2017, I performed BPO's for Broker Price Opinion for various fees for both residential and commercial properties. While I realized this company was the only one who was on a 90-day pay, I figured all was fine - I WAS WRONG! After 141 days, I received 1 payment - on the 2nd BPO I performed - and the check I received was ONLY after I emailed a prior assignment rep who forwarded my email to a Tracy in accounting - who actually called me the week of Thanksgiving - Tracy told me that 2 checks had been mailed to me and, since I haven't changed addresses, she was unaware of the problem but would immediately stop payment on [those 2 checks] and reissue 2 new checks that I should receive within 5-7 days. 22 days later, I received one of those checks and thankfully, it did not bounce. January 4, 2018, I called 3 times in the early morning since they are 2 hours ahead of me only to have my call disconnected after the automation failed. That afternoon, I made 2 more calls only to have the same thing occur. I emailed both a Sandy Delgado and Tracy in accounting - indicating my calls unanswered and non-payment. On Jan. 10, 2018, I called in the morning and the same thing occurred. I then emailed Gavin Kelly, Brandy May, Sandy Delgado and Tracy in accounting - as these are the only people who have contacted me requesting me to work for them - of course, this email is still unresponded to. Today, January 22, 2018, I called, played around with the 'employee directory' and left a few messages for people requesting a call back ASAP and Payment. So far and I presume this will remain the case, no response from anyone. Therefore, I now have to waste more of my time, waste my money to sue this company and all for a measly $548.00! If anyone has a class action lawsuit pending against this company, please let me know so I can engage in such action, as well. Thank you kindly!

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3:26 am EST
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BrokerPriceOpinion.com non payment for bpos

Over 23 report and non payment totally $2065. This company continues to lure realtors into doing their BPO's and has no intention of paying them. There is a law suit pending payment and they are still not paying their realtors even though they have been ordered to do so. Need to get to the banks and advise them to not give them any business to this fraudulent company

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9:47 am EDT

BrokerPriceOpinion.com non payment

I really wish I had found this site and read the reports on them prior to accepting the bpo's. They originally called me and asked if I'd do 2 exterior bpo's for them. Since I happened to be in the area, I agreed to do so. I checked my email and they had sent one of them as an interior bpo. I told them to remove this from my work load as I didn't do interior bpo's as cheap as they were wanting to pay. They said OK and said it would be removed.
Several days later, they called and asked if I would do it as an exterior bpo for the prcie we had discussed. I told them since I had already ridden by and taken the exterior photos that I would.

I completed these orders over a month ago. ( since then Clear Capital has paid me twice for orders I did the same day for their company and Residential Real Estate Review has paid me for a few orders I completed that same week as well)

I spoke to a supervisor who told me today 10/16/17 that it would be late December 2017 before they would pay me for bpo's done in September 2017. I was in collections for 20 years, so I have emailed them informing them I plan to place a lien on both properties for the amount of the bpo plus court costs. I don't deal with liars and thieves.

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12:09 pm EDT
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BrokerPriceOpinion.com broker price opinions

I was contacted by Broker Price Opinions to complete reports for the FDIC in May to June of 2017 . These reports were in New Orleans and I completed at a minimum of 12+ reports for broker price opinion and first valuations which is the same phone numbers. I call the office and no one is available to answer or return a call. WORST BPO COMPANY I HAVE EVER WORKED WITH.

New Orleans, Louisiana

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12:00 pm EDT

BrokerPriceOpinion.com bpo's

I am a Realtor in SLC, UT and I have completed at least 17 BPOs for this company AKA First Valuation, from Dec 2016 to March 2017. It was "understood" that payment was to be made 90 days out, which is the norm for the industry. Well, after 90 days, no payment. So of course I phoned. Christine informed me that I was scheduled to be paid for a "portion" of the BPOs on the next run in July 2017. WTF? July? Why so far out? Who does that? Well, being the diligent person that I am, I contact them every single week whether they want to hear from me or not. They continue to not respond to me. I have filed a complaint with the BBB, but they are unable to pursue further because the subject of the complaint falls outside of the BBB's purview.

So, I guess all I can do is warn all other unsuspecting Realtors away from these unscrupulous people. Save yourself a lot of headaches. They make promises that they do not keep. I will continue to pursue payment. I do not give up easily.

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3:55 pm EDT

BrokerPriceOpinion.com non payment for broker price opinions I did for this company.

I am a Real Estate Broker in Warsaw, MO. I was hired to do Broker Price Opinions on several properties. I have one from December, one from February and 2 in March. I have yet to be paid. They claim they are 90 day pay. That is unreasonable so when I did the one in February they agreed to 30 day pay. I have an email to support that. I told them I wanted my account to be changed to 30 day pay on all BPO's that I do. I am due $400 that I have a gut feeling I may not see. This complaint is to remind agents NOT TO DO WORK for this Company. The have terrible business practices for the very people they rely on to make their company work.

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Realtors360View
, US
Jun 23, 2017 7:03 pm EDT

you better start doing this: 1) filed a complaint with BBB. 2) keep sending Broker Price Opining emails every day to every email address you have in file.. especially to BRENDA DELGADO the so called CFO Accounting Department. 3) be very explicit and demand ONE time payment check for all of your completed orders as of today! 4) MAKE SURE to send them USPS certified letter to them explaining the problem, your time and effort, and the gas and long distance for these BPO, send ONE at least every week... 5) get in touch with the Colorado District court and make a complain...6) take screen shots of your account completed orders... be persistent and hit them where it hurts consult a lawyer and explain the problem and hit them with no less than $50, 000... and Im no kidding, , , , Im doing the same... they're messing with Realtors all over the country and no one is holding them accountable.. by the way they have no business policy that explain payout methods to agents or how they work ... demand for them to send it to you in writing! I'm already in the process to filed a lawsuit...
good luck!

C
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Christopher Webb KC
, US
Jul 25, 2017 9:11 am EDT

Hello! I am a fellow realtor who is filing suit against this company as well. What was your result? Thanks!

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10:52 pm EDT

BrokerPriceOpinion.com non payment

I have been doing business with this company for a couple years now. there terms are 90 days out and at this point in time I am still owed assignments from December 2016, I have there agents call and beg me to take assignments can not reach a manager, was promised $800 a week to catch up that happened for a few months and now they want to pay $800 every 2 weeks and still call me to take works

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9:36 am EDT

BrokerPriceOpinion.com non payment

I have been doing BPO's for this company for quite sometime. In the beginning there was no problem getting paid for my services. Now, I have not been paid for 28 BPO's totaling $1140.00 done back to August 2015. When you call their office you never get to speak with anyone you get their voicemail and they never call you back. I sent an email to the CEO in January 2017 and about a week or so later I received a check for 5 of the BPO's that I had done in August 2016. What about the ones prior to that date. I'm sure the CEO, accountant, etc get their paycheck every week or so. What about us. We deserve to get paid for our services too. I WOULD NOT SUGGEST DOING ANY BUSINESS WITH THIS COMPANY!

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3:59 pm EDT
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BrokerPriceOpinion.com Broker price opinion reports for brokerpriceopinion

I have done 6 Price Opinions on houses in my Real Estate market area of Maine. I have not been paid for any of them. I have called and called. I have been told I had to wait 90 days. I have explained it has been over 90 days. I am told then that they will send it for review for my payments, still no payment. July 5, 2016 starts this and the last one I did was November 11, 2016. I have continued to call them at least 4 times a day and I will now put complaints into BBB and any other place I can think of. I want to be paid. I did these in good faith and I had to travel to get to the properties.

I have called every month once or twice. It has been this Month of March that I have called and called and no one answers in the accounting department. The take a message and promise to get back to me in 72 hours.
This invoices that I have not been paid for are 3776088, 3783288, 3776374, 3776100, 3786966, 379642. I have updated my profile info. I have done everything they have asked

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8:45 am EDT

BrokerPriceOpinion.com Refund

In December of 2014 I was contacted by Broker Price Opinion to do BPO'S.
I accepted the work with the promise they would pay in 45 days.
After 45 days I was told they are backed up in accounting and it will be 90 days. After 90 days I stopped because it just did not feel right and they were still so backed up paying people. Christine from accounting called and gave me an ultimatum after I told her I was not doing anymore work unless I got paid. See her email below.

From: Christine
To: Akilah Campo
Sent: Tuesday, July 7, 2015 11:01 AM
Subject: RE: PAYMENTS OVER DUE TO ME

If you recall I did tell you, it would be changed to direct pay, and it has, sometimes when assuming is in the equation, it doesn't matter. As far as payment, we had discussed that a payment would be sent with the stipulation of you doing the order, and you did not.
But, your account has been changed to direct pay from the last conversation that we had.
Christine, Accounts Payable
BrokerPriceOpinion.com, a First Valuation Company
FIRSTVALUATION 8700 Turnpike Dr., Suite 300 I Westminster, CO 80031
P: [protected] Ext. 1028 I E: [protected]@firstvaluation.com I W: www.FirstValuation.com
I took this to mean that I did not do more work and therefore I will not get paid.
Balance owed to me was $945.00 before they promised the BBB of Denver to pay me $135.00 per month and that was in November 2015 if I dropped the complaint. So far I receive 2 payments of $90.00 each both back dated almost 3 months and only after I complained. The last payment was received in March. Christine from accounting is now saying I have to email Sarah
@firstvaluation.

I want this situation resolved by getting paid in full $765.00

Akilah Campo
Smartway America
[protected]

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5:39 pm EST
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BrokerPriceOpinion.com Non payment

Do Not...do not...do not complete any orders for this company regardless of how much they offer to pay you! They do not pay and have a very nasty demeanor when you do reach someone to inquire about the money you have earned. I've been waiting for almost a year for payment and although I have given up on receiving payment I feel they need to be exposed for the manipulative, fraudulent snakes that they are. I want them put out of business or maybe a class action lawsuit will let them know we aren't settling for their excuses. Also, file a claim with the BBB.

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ssacchi
Washington Township, US
Feb 04, 2016 12:12 pm EST

They are the worst. I have been hounding them for $4610 since June 2014. Their game is to get as much work out of you without paying. I have contacted BBB of Colorado( whom has done nothing) The Colorado Attorney General, The Colorado Real Estate Board and Appraisal Board. Yet they are still in business because they deliver the work to their clients and never pay the independent contractors. My question is with so many complaints from people around the country, why doesn't any agency step in and seize their assets until we ARE ALL PAID.

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1:24 pm EDT

BrokerPriceOpinion.com Non Payment

After 9 months, several phone calls and emails I am still waiting to get paid $945.00. I feel like I have to beg for what is owed to me. The only time I hear from them is when I complain on Google. Below is a very rude email I got when I asked to get paid and refused to do another order LOL!. I will remove the name from accounts payable but I am sure everyone who worked for BPO knows who this is. Dear: If you recall I did tell you, it would be changed to direct pay, and it has, sometimes when assuming is in the equation, it doesn't matter. As far as payment, we had discussed that a payment would be sent with the stipulation of you doing the order, and you did not. But, your account has been changed to direct pay from the last conversation that we had. Accounts Payable xxxxxxxxxxxxxxxxxx BrokerPriceOpinion.com, a First Valuation Company FIRSTVALUATION 8700 Turnpike Dr., Suite 300 I Westminster, CO 80031 P: [protected] Ext. 1028 I E: [protected]@firstvaluation.com www.FirstValuation.com LinkedIn twitter facebook Bottom line is I want what is owed to me $945.00 and hope that people in Monroe County PA is not getting scammed.

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5:00 pm EDT
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BrokerPriceOpinion.com non payment of orders

i have done numerous order for this company dating from sept of 2014 thru February 2015 and still haven't received payment for any outstanding order, it sums up to over $2300 bucks, no payment, alway a run around, never a straight answer, and if so, they say its not scheduled sorry, next cycle, still waiting 9 months plus later

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10:44 am EDT

BrokerPriceOpinion.com Nonpayment of valuation work

30 unpaid broker price opinion jobs, between June 2014 and February 2015. All were submitted timely and approved by quality control. They owe my company a total of $1, 540.00. I began rejecting their orders in February due to nonpayment. They repeatedly advise me that we are scheduled for payment, but we receive nothing.

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10:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BrokerPriceOpinion.com non payment of fees for services rendered

BrokerPriceOpinion.com or FirstValuation.net are scamming US real estate professionals. They request BPO services, but do not pay in a timely manner. I have a unpaid BPO from September 2013 (one year ago). No amount of calling or emailing gets any pay result. The only information offered is that they expect to be able to pay in a few weeks -- then months go by without any explanation. I suggest every real estate professional that has been a victim of BrokerPriceOpinion.com file a complaint with the Colorado Better Business Bureau, the Colorado Attorney General's office, and with NABPOP.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Contact BrokerPriceOpinion.com customer service

Phone number

+1 (303) 991-9919

Website

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