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BroadbandOffers / Refusing to refund my money

1 7523 South ParkwayJonesboro, CA, United States Review updated:
Contact information:
Phone: 877-668-7221

I purchased a modem from this company over a month ago. It took them less than 2 hours to charge my account but now that i returned the modem they have all kinds of excuses. They're even claiming that the modem was damaged when I never even used it because I returned it right away with every item in there. They claim they are only a call center and so they can't help me. I have submitted many tickets and it wasn't until i started calling angry that they changed my modem status to damaged. If there is anyone who can help me out please let us all know.

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  • Sr
      23rd of Feb, 2008
    0 Votes
    BroadbandOffers - Cheating on Rebates
    San Mateo
    United States

    I signed up for Comcast service at Broadbandoffers and submitted three rebates totaling $179.95 in February 2007. After a few weeks I received confirmation that my rebates had been accepted and the prepaid cards are in the mail. Waited until September 2007 and did not receive the rebates. Everytime I contact Broadbandoffers I am told, "we are sorry for the inconvenience" and they said they would reissue the rebates and wait 6-8 weeks. Since then, I've contacted them 4 times after 4 6-8 weeks and everytime I am told the same.
    After doing some research on BroadBandOffers, now I see that they are a scam organization. BEWARE FOLKS!! Do not buy anything from Broadbandoffers.

  • Cl
      30th of Mar, 2009
    0 Votes

    They are thieves!

  • Re
      3rd of Mar, 2011
    0 Votes
    BroadbandOffers - Rebate Never Mailed
    New York
    United States

    I bought a $100 cable modem for Time Warner Road Runner service with the understanding that I would receive a $90 rebate from I never received the rebate and now broadbandoffers is telling me that they mailed the rebate back in March of 2010 and they cannot reissue the checks even though their records indicate that the checks were never cashed. I never received any rebates from broadbandoffers.

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