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British Airways / flight service

1 Newton, MA, South Africa

Good day, I would like to complain about the following flights:
15 Nov 2017
Terminal A
16 Nov 2017
Heathrow (London)
Terminal 5
30 Nov 2017
Heathrow (London)
Terminal 5
1 Dec 2017
Terminal A

On both of these flights your support staff were very friendly and the assistance with the baby was excellent BUT AND ITS A BIT BUT, on both flights I had to ask the crew to quieten down during the evening (sleeping part) of the flight as they kept on waking myself and my children with loud talking between themselves. this is the first time I have travelled with such a young crew for a long haul flight and have never had a problem with loud staff in the past but it made the whole experience become unbearable with me having to get up continually to ask them to lower their voices... if that had not been the case then the trip would have been 100 times better

Dec 4, 2017

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