The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Britannia Royal Albion Hotel, Brighton / Shabby and Dirty Hotel

1 Old Steine, BrightonBrighton, England, East Sussex, United Kingdom Review updated:
Contact information:
Phone: 01273 329202

I stayed in this hotel in July 2008 and I am just writing to advise other people not to do the same. It is dirty and outdated, some of the furniture is torn and chipped and the cleanliness in the rooms leaves a lot to be desired. When I complained, I was offered a free cup of coffee in their shabby bar and the staff were more interested in tuning in the TV.

I loved Brighton but this hotel lets the place down badly and I would urge people to only use it as a last resort. It is not cheap either given the fact that it is run down, dirty and shabby

Sort by: UpDate | Rating


  • Da
      29th of Jul, 2008
    0 Votes

    We stayed at the same hotel and all we kept thinking was that it was such a great great shame that Brighton even allows the hotel to operate. It has a good position on the sea front but the hotel has seen better days. We could not open the window fully in our room and were hot as the air conditioning was not working. We did receive a free meal when I complained but this was nothing special at all and we did not even have the same crockery. I liked Brighton very much and have written to the council about the hotel saying that it is a poor advert for such a lovely resort. I think that it would be too big a project for that hotel inspector thing off the TV but that is definitely the kind of thing that is needed. Also the staff need to be educated how to clean a room. Nasty hotel

Post your comment