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Bright Settings / Table Linens / Trumped up Charges!

1 701 East Spring StreetTitusville, PA, United States Review updated:
Contact information:
Phone: 866-827-2303

I ordered table linens for my wedding which was held on New Years' Eve. The cost to cover 8 tables and 80 chairs was $765. My rental period was for one week, in my case Monday to Monday. I was to have UPS pick them up using the prepaid stickers supplied. As instructed I had a pickup scheduled for exactly one week later (while I was on my honeymoon). I returned and boxes were gone so I assumed all went well.

I received a bill (already charged to my credit card on file) for an additional week of rental. Apparently the linens got back to the company 2 days later than they expected them (it took 8 days instead of 6) and billed me for another week of rentals at $713.00! In other words, they billed double for something I had zero control over! That is a busy week for UPS, they should expect delays and not hold me accountable for another businesses shortcomings!

DO NOT USE THIS COMPANY - THEY ARE TRYING TO FIND WAYS TO BUMB UP REVENUE BY CHARGING CONSUMERS ERRONEOUSLY!

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Comments

Cl
  1st of Feb, 2013
0 Votes

This company is great, greata quality and in my case i had no issue with deliver or payment.
Very reasonable and legit. I would recommend them for any event.

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