Bright House / Customer Service
We see big TV announcement of this company saying that JD Powers gave them an award for customer services, I just called JD POWERS to find out how they do get the rates to say that because I'm a customer of Bright House since 2004 and never, never received a documentation on how to rate the service of this company.
It is very interesting to see how this big company play in a role one with each other to get more people to join them.
Brighthouse make me loose 2 days of jobs already and when you call to customer services, if you talk with a supervisor or a regular employees they always told you "I Don't know", "I'm Sorry I cant help you" and things like that. It is really dissapointed.