Bridgevine / rebate scam
I signed up with Bridgevine for Comcast Double Play (cable tv and high speed internet) in August 2008. They clearly told me it would be $ 66/month for 12 months along with $ 225 cash back and free modem and router after mail in rebate. I have the print out from their website saying so. Gonna attach it here.
Name: Double Play - TV and Internet with Power Boost
Price: $66.00 Per Month
Current Promotion: $225 Cash Back
Description: Customer qualifies for a $225 Cash Back rebate when purchasing Comcast High
Speed Internet and Digital Cable services from this site.
Expiration Date: September 30, 2008 11:59 PM
Disclaimer: Customer must order service from this site. Customer must complete rebate form
and mail all required documentation to address listed on rebate forms. Please see rebate forms for complete details.
Current Promotion: $66.00 for 12 Months
Description: $66.00 for 12 Months
Disclaimer: Offer ends 09/30/08, is only available in wired and serviceable areas in
participating Comcast systems (and may not be transferred) and is limited to
When I contacted Comcast about it, I was shocked to find out that the promotional rate of 66/month is good only or 6 months. I waited to see howBridgevine would respond to it. They told me Comcast had the final say on it. I sent my rebate forms for the modem in time and waited. I did get the rebates back- one from D-Link and one from Bridgevine. However, when I inquired about the $ 225 cash back, they told me I had to send in another rebate forms for that. In the beginning when I asked them about the cashback, they had clearly told me once modem rebates are taken care of in 10-14 weeks, they would send me the cash back money. I now found out that was a lie. I had to send in the rebate form for the cash back too. Since I was not told about it then, I am out of luck for that cash back money of $ 225. I think they are so disorganized that they haven't even updated that I have already gotten the rebate for my modem yet. It still says it is being processed. I am definitely going to file a complaint against Bridgevine with BBB. I have the copy pasted version of their Comcast Double Play (for cable tv and high speed internet) with me. I hope that will be sufficient to bring them to book. If any of you happen to have the original printed version of it, that would be great. I didn't have a printer then, so had to settle for the copy-pasted version. Any body care to assist me with this mission? If you could, please write to me in my e-mail firstname.lastname@example.org
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