Bridge Street Medical Associates / On Call Doctors Behavior towards me
I am diabetic and need testing strips. Was working late on computer (that's my profession) and realized that it was getting late and was time to wrap up my day. I usually test my blood each night before bed so as to do my Insulin injections correctly, when I noticed I was out of my testing strips ( I knew I was low but it's a cartridge type of unit and I thought I had one or two more strips to go). I was out of strips which in my view constituted an emergency! So I called the answering service of my HMO (Bridge Street Medical Associates) and told them what was going on.
A few minutes later one Dr Baldwin, called me back, and gave me a hard time about "waking him up" at 11 PM for what was in his view not an emergency! He told me that I "shouldn't have disturbed him" and that I at fault for running out of my testing strips! His manner was downright insulting! I let him know that all he had to do was call my pharmacy and order the strips, that it was I who had to go out into the night and do all the leg work (it takes about an hour to get this done) get home, retest my blood and then go to bed! He had the easy part!
Instead he got more insulting, refused to do the ordering and made me wait overnight to get my testing strips, which ruins about 6 weeks of careful tracking of my blood sugars!
In my view Dr Baldwin of Bridge Street Medical Associates was completely out of line, and had crossed the line when I came to my health! Thank you-